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Analytical Operations Specialist

Location:
Tampa, FL
Posted:
June 29, 2020

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Resume:

CAREER SUMMARY

E

xperience balancing multiple projects concurrently with a

background leader with demonstrated in operations capability and project of exceeding coordination. established An adaptable goals and execute picking

initiatives up new

for

process skills quickly.

improvement. Strong ability to produce and QUALIFICATIONS

• • • Thrives SFDC Ability feedback

integration

to

in

to

provide

fast

others

paced

experience

constructive

and

environments

make

• positive others Detail

orientated

use

of

feedback

offered

by ACHIEVEMENTS

Employee Vology, Nominated

January

of

by

the

our

2018

Month

engineers

and

my Supervisor

for

process

improvements

S

ervices Vology, Opus

is

Vology’s

September

SME

OPUS

biggest

2018-

implementation Present integration

and

was

nominated

for

Tampa

Bays

Tech

Award

2018

EDUCATION

BACHELOR

OF

SCIENCE

2015

University Major

in

Psychology,

of

Wisconsin

Oshkosh Minor

in

Womens

Studies

EXPERIENCE

Revenue Syniverse • Responsible projects

September

Management

through

for

2019

monitoring

the

Analyst

May

appropriate

2020

and

driving

process

over

including

$12M

in

non-

opportunities standard

ones;

and

to

• • accelerate Administer accurate Host recommendations

meetings

revenue

revenue

and

with

update

forecast

for

and

executive

improvement

revenue

prevent

view

leadership

for

delays

management

Financial

to

advise

Planning

systems

of

status,

and

to

aid

Analysis

and

in

more

report

on Solutions Vology • • •

October Built back Built MACD; Redeveloped build

Coordinator

log

reports

templates

their

improving

2017

from

own

to

company

130

the

analyze

July

SOWs

to

turn

company

2019

30

on

skus

around

turn

consistently

the

to

around

fly;

never

be

time

improving

mapped

had

of

time

SOWs

before;

on

to

departmental

SOWs

language

produced

Change

and

so

Order,

was

by

service

transparency

the

able

NRR,

SA

to

sellers

team

get

Security,

the

can

and

• empowering Remapped of

true

costs

fields

that

the

service

inside

were

never

Salesforce

sellers

known

to

be

to

give

self

sufficient

the

company

better

understanding P

roject

Coordinator/

Business

Analyst Vology •

January Lead Dev.

Team

User

2018

Acceptance

to

escalate

November

bugs

Training

2018

and

for

get

entire

all

requirements

Service

department;

by

Executive

worked

Team

with

• • • • completed Added skus/Built maintain Managed launch Current Administrator,

all revenue

in

using

quoting

SME

them

new

“War

in

Jira

for

time

Salesforce

for

to

Quosal

Room”

content

service

and

company

all

for

skus

Gitlab

launch

bug

Administrator

department,

and

fields

sold

escalations

standards.

Conga

to

map

templates

Salesforce

and

to

for

our

company

service

GL

in

Administrator,

so

Salesforce

departments

we

Docusign

can

now

and

Administrator

the

Conga

have

continuously

day

accurate

of and

all

self

taught

CONTACT KELSEY WINFERY

651- kwinfery@linkedin.354- com/7311 gmail.in/com kelsey- winfery

Tampa,

FL

ADDITIONAL S

ales

Operations EXPERIENCE

Vology • • •

October Produced $Discovered company Responsible 12M

EOQ

2016

money

daily

the

to

understand

company

status

October

during

of

acquisition

2017

100+

was

order

losing

PO’s

priority

escalated

phase

nearly

per

$50k

orders

customer

in

GP

to

because

VARS

expectations

to

of

meet

loophole

and

customer

get

in

specific

RMA

deadlines

policy,

customers

and

rewrote

help

extra

the

the

detailed

policy

company

to

informatio

save

achieve

the

its A

ccount

Executive

ID&• • • • C

December Closed Wrote Produced company Traveled

the

$700k

2015

to

reach

30%

2016

customer

in

more

goal

Sales

revenue

July

of

2016

leads

Report

sites

60%

in

to

than

first

GP

for

trouble

growth

five

the

my

Director

months

rest

shoot

from

of

any

sales

and

2014

to

broken

present

first

by

targeting

attempt

products

to

the

at

CFO

customers

sales

during

their

with

event

my

own

personal

research

to

be

in

line

with Marketing

and

Operations

Manager

LandQwest Visual Abercrombie • • • •

Manager Developed Photoshop Maintained Managed Responsible

2014

&

Fitch

-

a

targeted

2015

$

team 5M

for

June

in

opening

of

2013

listings

email

120

associates,

and

blasts

June

online

closing

2014

and

via

built

social

web

store

schedules,

design

media

and

maintaining

to

marketing

increase

hired

and

visual

contact

to

trained

drum

standards

up

employees

business

as

set

for

by

the

company

sellers

using

InDesign

and KELSEY WINFERY

PAGE TWO



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