ALEXIS M. GAMBLE

add6ha@r.postjobfree.com 317-***-****

Dependable team player committed to excellence in every professional endeavor. Very organized, thorough, and detailed-oriented. Reliable, with the ability to effectively manage multiple tasks, meet tight deadlines, and always provide excellent hospitality and customer service.

SUMMARY OF QUALIFICATIONS

18+ years of excellent customer service experience

18+ years of experience working as HR Manager, Generalist, Payroll and/or Benefits Manager

18+ years of experience in payroll processing

18+ years of experience in staff training

Knowledgeable with Federal/State laws regulations and procedures

Experience with conflict resolution and problem solving

Proficient with ADP and several other HRIS platforms

Computer Literacy: MS Windows, Word, Excel, Outlook and web browsers

Possess excellent interpersonal, organizational, as well as verbal and written communication skills

EDUCATION/LICENSE

Georgia Real Estate License

- October 2017

Indiana Wesleyan University, Marion, IN

02/2009, Bachelors of Science, Business Management – Cum Laude

EMPLOYMENT HISTORY

Benefits and Payroll Manager, Airport Retail Management/Crews Hospitality, 11/2017 – Present

-Process Payroll bi-weekly for 200 employees utilizing Paycom

-Oversee and supervise payroll process for 500 employees located in Las Vegas, Los Angeles and Virginia.

-Maintain and update payroll and employee data within the HRIS system

-Administer all employee benefit programs inclusive of 401k, life/disability and health

-Liaise with brokers when the company is going to market to select the most cost effective carriers and plans

-Manage company wide wellness initiatives

-Manage and audit all benefit invoicing

Benefits and Payroll Manager, Trimont Real Estate Advisors, 7/2016 – 9/2017

- Process payroll semimonthly for 250 employees utilizing ADP WorkForce Now

- Administer all employee benefit programs inclusive of 401k, health, life, and disability

- Select benefit providers

- Manage employee enrollment and renewal

- Serve as a liaison between employees and upper management in benefit and employee relation issues

- Implemented and lead annual employee appreciation and wellness initiative

Human Capital Management/Benefits Implementation Specialist, ADP, 8/2015 – 8/2016

-Provides customer service by acting as a Benefits subject matter expert within WorkForce Now

-Leads the workflow process for other consultants

-Assist clients with building benefit plans within WFN, importing data and understanding their product

-Provides internal as well as external technical support

HR Manager, Atlantic Biologicals, 8/2014 – 10/2015

Provided leadership and direction to all departments within company

Full cycle recruiting (exempt and non-exempt), place ads, scout, attend trade shows, interview, negotiate salaries, make employment offers

Managed payroll process, timekeeping for 150 employees, implemented more time efficient timekeeping process, maintain/monitor vacation/personal time off

Managed all confidential and sensitive information

Managed New Hire paperwork, pre-employment screening (background check, drug tests, and reference checks), orientation, maintain/update employee handbook

Oversaw all disciplinary actions to ensure consistency and fairness

Provided coaching and guidance to management in all areas

Handled all employee complaints including but not limited to investigation, mediation and corrective action

Handled any and all employee relations/issues including but not limited to all levels of employee counseling and termination, Successfully avoided an EEOC law suit,

Responsible for all employee benefits programs (medical, dental, life, vision, 401k), open enrollment and employee updates and changes

Execute monthly and annual employee evaluations

Maintained a working relationship with employees to help build morale and increase productivity.

Conducted follow-ups on employee complaints, promotion opportunities, and opportunities for improvement to ensure employee retention

Served as lead through Worker’s Compensation audits

Implemented Worker’s Comp and Unemployment file maintenance

Maintained employee personnel files after conducting an audit and gathering all missing documents from each employee

PT Online Instructor, Miami Dade College, 9/2013 – 10/2015

Educated students on human resource and payroll functions for businesses

Evaluated and advises students

Developed curricula

Recruited students

Benefits Supervisor, Miami Dade College, 05/2012-10/2014

Practiced excellent leadership by exemplifying a model employee

Interacted with internal departments as well as external federal, state, and local agencies.

Supervised and trained a staff of three

Reconciled various payroll/benefit records

Resolved employee (customer) issues within as well as outside the department

Maintained payroll controls pertaining to garnishments, child support, IRS levies, student loans, and benefits

Served as backup for payroll director

Administrative duties as assigned

Provided customer service to all employees

HR Manager/Payroll Supervisor, Addit, LLC, 7/2009-04/2012

Managed daily human resource and benefit operations

Maintained/Updated company job descriptions

Served as mediator, coach and/or consultant in regard to employee relation issues and progressive discipline up to and including terminations

Provided customer service to all employees

Initiated employee evaluation/performance appraisals

Maintained organized confidential personnel files

Conducted all exit interviews

Responsible for full cycle recruiting for positions of all levels

Accountable for administering offer letters employee prescreening process, new hire orientations and all other aspects of employee onboarding

Partnered with managers and department heads to ensure complete employee satisfaction. Up to and including employee recognition programs, on-going trainings and employee goal setting and follow up.

Traveled to 38 facilities to ensure compliance with state and federal Human Resource and Payroll regulations

Performed/maintained all aspects of benefit administration for all employee benefit programs (401K, medical, dental, vision, STD, LTD, life, AD&D)

Mediated between employees and benefit providers

Supported, maintained and developed business and working relationships and rapport with outside vendors as well as all levels of company staff

Coordinated open enrollment process and meetings

Processed paperwork for new benefit enrollment as well qualified event changes

Maintained and tracked leaves of absence and FMLA as well as collected benefit payments during such leaves

Processed multistate payroll for 3000+ employees within 38 facilities

Calculated/entered child support and garnishment withholdings

Supervised a team of five employees

Attended weekly meetings and acted as liaison between upper management and payroll team

Delegated responsibility evenly among team members

Responsible for troubleshooting technical issues with software providers

Provided all necessary assistance to staff during acquisitions

oWorked with software team to set up new database access and security

oTeamed up with HR department to ensure employees have all initial payroll & HR training

oServed as the “go to” person in order to guarantee employees have a smooth acclimation process

Senior Payroll Coordinator, Executive Management Services, 02/2007 – 07/2009

Provided customer service to past and present employees

Processed multistate payroll for 4,000+ employees

Entered employee information into the HR/Payroll database

Prepared payroll taxes for calculation

Computed wages and deductions

Distributed time sheets for each pay period

Supervised a small team of employees in the absence of the payroll manager

Assisted with due diligence during company acquisition

oActed as liaison between employees and upper management during acclimation process

HR Manager, Pharmerica, 09/2001 – 02/2007

Provided customer service to employees

Arranged advertising and posted job vacancies (full cycle recruiting)

Create job descriptions

Maintained employee personnel files

Conducted initial interviews, and exit interviews

Conducted pre-employment screening (background checks and drug tests)

Issued offer letters and salary quotes/performed salary negotiations when necessary

Performed new hire orientation/onboarding

Coordinated in-house training activities and continuing education programs (training & development)

Ensured compliance with all state and federal regulations

Assisted with coordinating open enrollment sessions for employee benefit enrollment

Process paperwork for new benefit enrollment as well as qualified event changes

Maintained payroll for over 190 employees

Accountable for 2 direct reports

Performed/reviewed annual employee evaluations

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