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Receptionist Tourism

Location:
Alexandria, Alexandria Governorate, Egypt
Posted:
June 29, 2020

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Resume:

MahmoudAliMohammedAbdEl-Samad

Phone:012********

Address:MalakHafneNassefSt,El-Mandara,

Alexandria,Egypt

E-mail:add69t@r.postjobfree.com

PersonalDetails

Nationality:Egyptian

Gender:Male

Dateofbirth:3/7/1993

Status:Single

Militarystatus:Completed

WorkExperience

ReceptionistatPlazaHotelfrom1/6/2019tillnow

Greetclientsassoonastheyarriveandconnectthemwith

theappropriateparty,Makecheckinandcheckout

processandSupplytheguestwiththeinformationabout

thehotel.

Answerthephoneinatimelymanner

anddirectcallstothecorrectoffices.

Createandmanagebothdigitalandhardcopyfiling

systemsforallpartners.

Maketravelarrangementsandschedulemeetingsbased

onallpartners’itineraries.

AssistantTransportationatAramexCompanyfrom

1/8/2018till1/10/2019

Executetransportationassistantdutiestothefreight

department.

Assistinloadingandunloadingoperationsofgoodsata

transportdepartment.

Assisttransportationdepartmentinmanagingand

coordinatingshipments.

Resolvecustomerissuesrelatingtotransportationoftheir goodsandproducts.

ReceptionistatSheratonMontazahHotelfrom

1/7/2018to20/2/2019

Greetclientsassoonastheyarriveandconnectthemwith

theappropriateparty,Makecheckinandcheckout

processandSupplytheguestwiththeinformationabout

thehotel.

Answerthephoneinatimelymanneranddirectcallsto

thecorrectoffices.

Createandmanagebothdigitalandhardcopyfiling

systemsforallpartners.

Maketravelarrangementsandschedulemeetingsbased

onallpartners’itineraries.

AdminAssistantAtInnoveraCampanyforInteractive

EducationTechnologyfrom12/9/2017to30/6/2018

Makeoffersforourcustomers.

SendandreceiveE-mails.

Prepareactionplansandschedulestoidentifyandgetour target.

Preparemeetingsforthemanager.

CustomerServiceatCrystaltravelandTrogilstravel

agenciesfrom1/5/2014to1/6/2016

Presentandsellthecompanyservicestocurrentand

potentialclients.

Prepareactionplansandschedulestoidentifyandgetour target.

Establishandmaintaincurrentandpotentialclients’

relationship.

Getdataaboutpotentialclients.

Makingoutboundphonecallstoofferourdifferent

services.

F&BServiceatSheratonMontazahHotelfrom

1/9/2012to1/4/2014

Knowtheguests’needsandprovidethem.

GetenoughknowledgetoworkinF&Bservices.

Getenoughknowledgeaboutwellhospitalityandhowto

wowtheguest.

University:FacultyTourismandHotels,AlexandriaUniversity. Major:HotelandResortsmanagement.

Graduationyear:2015

Grade:Good

Skills

Verygoodatmarketingskills

Timemanagement

Customerservice

Dataentry

Workunderpressure

Problemsolving

Excellentatword,excelandpowerpoint

Courses

ICDLfromUNESCO

ComsysfromAlexandriaUniversity

Languageskills

Arabic:fluentinboth“spoken&writing”

English:fluentinboth“spoken&writing”

German:A1/4



Contact this candidate