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Investment Operations /Client Service

Location:
Meriden, CT
Salary:
45,000
Posted:
June 29, 2020

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Resume:

DAVID M. OROSZ

** ***** ******, ***. **

Meriden, CT 06450

Home Phone: 203-***-****

add616@r.postjobfree.com

SUMMARY: Accomplished self-driven professional with over twenty-five years of diversified business experience in Investment Banking and Insurance and Maintenance industries. Results oriented team player who can multi-task and interface effectively with customers and vendors. Proven ability to resolve customer problems and be decisive and productive in pressure situations. B.S. Degree in Business Economics.

FINANCIAL SERVICES / INSURANCE EXPERIENCE:

MetLife Insurance Company, Bloomfield, CT 2020

STD Claims Specialist

Assisted Claims Managers with STD & Total Absence claims case load ( 250k lives )

Performed Claimant and HealthCare Provider initial and follow up interviews.

Determined Entitlement and Eligibility; Initiated Certification and Documentation, info-gathering and assessment.

Aided in call center initial claim intake.

Egidio Assante Wealth Management, Cheshire, CT 2017-2019

Client Service Associate

Supported a 5-advisor Commonwealth Financial Planning Firm.

Prepared client financial plans using E-Money, Commonwealth 360, and Riskalyze systems.

Gathered and compiled all client financials and statements for client financial plan analysis.

Prepared and coordinated all client/custodian paperwork for rollovers and new account set up.

Assisted in advisor scheduling and meeting prep/report generation.

Liaised client, custodian and Commonwealth back-office issues and inquiries.

Charter Oak Asset Management, Cheshire, CT 2014-2016

Senior Operations Analyst

New client set-up and client meeting coordinator.

Company contact /problem resolution source with JPM, PIMCO & Fidelity custodians.

Position traded client accounts.

Maintained CapTools Investment Management System database in regards to daily pricing, activity downloads, and reconciliation.

Conducted month-end account valuations and balancing in CapTools vs. custodians.

Produced all internal reporting on a daily, monthly and year-end basis.

Maintained company Beta / Sharpe ratio database

Generated and distributed quarterly fee invoicing.

Created and distributed quarterly client letter and marketing material.

PTS Asset Management, North Haven, CT 2009-2014

Senior Operations Specialist

Provided Third Party back office administration for Asset Manager with assets under management of over $350 Million.

Allocated/position traded investments based on client risk tolerances and market forecasts.

Reconciled trading positions with vendor reports.

Prepared and distributed quarterly and year-end financial reporting and client statements

Call center/ customer service of internal and external PTS customers.

Marketing liaison with national wholesale team.

Response Insurance Company, Meriden, CT 2005-2007

Accounts Receivable Supervisor

Managed staff of 3 accounts receivable specialists.

Responsible for all premium remittance posting and balancing including check, check-by-phone, EFT, and credit card methods of payment.

Decision-maker for all research and error correction regarding all forms of remittance processing.

Accountable for all customer service inquiry research.

Controlled and maintained the imaging and remittance record-keeping function.

Company liaison between Response and JP Morgan/Chase for all A/R returned items.

Provider of remittance posting records to the Reconciliation area for G/L balancing.

Department liaison between A/R and Reconciliation area for posting variations and discrepancies.

Financial Vision LLC, East Hartford, CT 2005

Marketing Representative

Coordinated marketing campaigns.

Developed marketing lists.

Tele-marketed qualified phone lists to generate leads.

Monitored and updated (BGM) marketing database.

Booked client appointments.

Coordinated and scheduled retirement seminars.

Travelers Life Insurance Co./CitiGroup, Hartford, CT 1998-2003 Plan Manager

Diversified responsibilities in a fast paced, high volume call center environment.

Provided timely and detailed response to 401(K) and 401(A) qualified plan inquiries from plan sponsors, participants, agents and third party administrators.

Processed accurate year-end adjustments and required plan corrections.

Coordinated paper transaction requests and audited processed work.

Key contributor to the successful company realignment which enhanced efficiency.

Established strong relationships with top agents and key plan administrators.

MassMutual Life Insurance Company, Hartford, CT 1996-1998

Investment Analyst Annuity Administration

Processed variable annuity financial and non-financial transactions including surrenders, fund allocations and transfers and billing/statement changes within SEC mandated time- tables.

Interfaced with and provided support to annuity contract owners, annuitants, agents, brokers and internal staff regarding contract administrative inquiries.

Primary contact/liaison with MassMutual staff in Annuity Administration.

SHAWMUT/FLEET BANK, INC., Hartford, CT 1993-1996

Assistant Securities Trader

Traded municipal bond issues in Connecticut, Massachusetts and Rhode Island markets for Shawmut Trust customers.

Executed/confirmed municipal bond trades for Shawmut personal trust and money market funds.

Interfaced with agents, banks, portfolio managers and analysts regarding market conditions and trends, trade problems/activity and bond offerings for the fixed income market.

SHAWMUT/FLEET BANK, INC., Hartford, CT 1988-1992

Repurchase Agreement/Commercial Paper Clerk 1990-1992

Responsibilities included processing of the bank’s daily repurchase agreements and commercial paper trades with a market value of over $200M in activity. +Assigned collateral to “repo” trade on VM collateral system.

Investment Funding /Reconciling Clerk 1990

Responsible for the maintenance of a mortgage-back securities portfolio.

Interfaced with clearing banks to ensure the settlement and clearance of STC, DTC and PTC investment activities.

Common Trust Funds Accounting Assistant 1988-1990

Managed operations of several multi-million dollar employee benefit/personal trust portfolios including preparation of monthly fund valuation, trial balance, general ledger and financial statements.

Facilitated year-end reporting to senior management and trust participants.

ADDITIONAL EXPERIENCE:

Supreme Cleaning and Restoration, Wallingford, CT 2007-2009

Customer Service Rep/Estimator

Handled all company customer service related issues.

Prepared cleaning estimates for water, fire, soot, and mold disaster claims in the insurance,

private sectors.

Met with customers regarding disaster claims outlining the estimate process and answering questions.

Communicated with Insurance adjusters regarding loss estimates.

Processed disaster estimates in the JPP and Contractor Connection systems.

Coordinated cleaning schedule and monitored production timeframes with the cleaning division.

United Cleaning and Restoration LLC, Middlefield, CT 2003-2004

Contents Coordinator

Coordinated scheduling, packing and transport of customer contents to and from a 65KSF warehouse facility.

Company liaison with customers, insurance adjusters, sub-contractors, construction and cleaning crews for all projects.

Provided input to project quotes utilizing knowledge of manpower and material requirements.

EDUCATION: SOUTHERN CONNECTICUT STATE UNIVERSITY

1988 Bachelor of Science Degree in Business Economics.

Graduated in top 8% of class (over 1300 students) with G.P.A of 3.6.

Alpha Chi National Honor Society (Connecticut Delta Chapter).

Inducted into Eta Chapter of Omicron Delta Epsilon Business Economics Honor Society.

COMPUTER SKILLS: Windows 10, Microsoft Word, Microsoft Excel & Microsoft Outlook.

FINANCIAL SOFTWARE:

Bloomberg, DB CAIMS Financial Systems, CapTools Data Base Investment Management Systems; EMoney Advisor, RightCapital and Riskalyze financial planning software.



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