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Customer Service Financial Analyst

Location:
San Francisco, CA
Posted:
June 27, 2020

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Resume:

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~ **/**** - current +

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~ 07/2018 - 12/2018 +

~ 09/2014 - 04/2018

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www.enhancv.com Powered by /

MIKAELA PAGE

HR & Operations Enthusiast

mikaelapage01 gmail.com https://www.linkedin.com/in/mikaela-page- 23809a99/

New York, New York

SUMMARY

As a passionate problem-solver and people-person, I’ve worked in many industries including Finance, Human Resources, and now Aviation as a flight attendant at Canada's largest airline. I get excited by high-impact, high-autonomy roles where I can make a difference both within the organization I work for and on the world around me. When I’m not on the job, I love delving into the world of fashion, exploring the outdoors, and indulging my love for seeing new places in faraway countries.

I genuinely enjoy meeting new people, hearing their experiences, and am always open to discussing new

opportunities at mikaelapage01 gmail.com.

EXPERIENCE

Flight Attendant

Air Canada

Vancouver, CA

Flew over 1000 in-flight hours while operating ~25 flights per month to destinations such as Hong Kong, Tokyo, Beijing, Sydney, Delhi, London, Frankfurt, and Paris

Served over 7000 passengers per month while adhering to all of Air Canada's standard operational procedures to maintain cabin safety and security as a first priority

Operated every flight in both English and French

Worked as a team under tight time constraints and rapidly changing environmental conditions, often having to resolve conflicts amongst a diverse set of passengers

Recruitment Specialist

Randstad

Montreal, CA

Responsible and executed full cycle recruitment process (screen, interview, and hire candidates) for Canada's largest staffing agency Selected to represent one of Randstad's largest corporate accounts, David's Tea

Responsible for filling all seasonal warehouse positions, while also providing weekly training sessions, tracking daily employee performance, and providing performance feedback

Identified the most effective channels for attracting talent and created job postings

Conducted ~35 in-person interviews per week, leading to 100 monthly job placements

LANGUAGES

French

English

Spanish

EDUCATION

Bachelors of

Commerce

Bishop's University

GPA

3.4 4

VOLUNTEERING

Academic Delegate

William's school of Business

• Competed in business case competitions

against 14 other Canadian Universities in

Eastern Canada

• Awarded 2nd place

Financial Director

Refugee Sponsorship Program

• Responsible for keeping detailed reports on

cashflow and expense reporting on a weekly

basis

• Led cost-cutting initiatives and negotiations

with all vendors supplying the show

• Ultimately raised $18,000 to the university's

Refugee Sponsorship program, the best it's ever

done

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~ 05/2018 - 07/2018 +

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~ 05/2015 - 05/2018 +

Advanced Microsoft Suite skill Bilingual French and English Customer service Business accounting

Full-cycle recruitment Exceptional communication

Strong attention to detail Highly task oriented

Empathetic & compassionate Competitive & self-motivated www.enhancv.com Powered by /

EXPERIENCE

Financial Analyst

BMO, Bank of Montreal

Montreal, QC

Analyzed and reported 300 fraudulent transactions per month Evaluated risk to reduce monetary loss, mitigating over $100k in losses per fiscal quarter

Analyzed and identified patterns of fraud, culminating in monthly reports to the Director of Initiatives & Fraud Strategy Volunteered to host weekly meetings to brainstorm ways of improving office dynamics, morale, and efficiency

Research Assistant

Bishop's University

Sherbrooke, QC

Awarded the position by Dr. Joanna Pitek and Dr. Svetlana Davis at the Williams School of Business

Conducted extensive research in the Human Resource and Marketing fields

Research culminated in a study titled, "The role of temporal and social comparis ons in coworker perceptions of flexible work arrangements" SKILLS

VOLUNTEERING

Funds Director

Enactus Canada

• Organized and planned fundraiser events

while maintaining and controlling cash flow

• Secured over $6,000 in grants

Portfolio Manager

Bishop's University

• One of 16 business students selected to

manage the university's $500,000 endowment

• Analyzed key financial data and created Excel

models to predict 1yr stock price targets

• Prepared and delivered recommendations on

on whether to buy/sell/hold to an external

advisory board, which were ultimately accepted

into the portfolio for the following fiscal year



Contact this candidate