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Social Media Customer Service

Location:
Toronto, ON, Canada
Posted:
June 27, 2020

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Resume:

Vanessa Cedolia

* ******* ** *******, ** M*R *B*

647-***-****

add5iy@r.postjobfree.com

Returning from a living abroad in Milan, Italy. Emerging Fashion Management professional with a Makeup

background. Over 4 years experience in management

and administrative roles seeking a Planner role to provide support in a variety of business functions at Sephora.

EDUCATION & TRAINING

George Brown College, ON, 2015 - 2018

Honors Fashion Management Diploma

Courses:

● Advanced Marketing

● Buying Simulation & Buying Math

● Product Development and Costing

● Logistics: Supply Chain Management

● Social Media for Fashion Marketing

Canadian Beauty College, Toronto, ON, 2013

Honors Professional Makeup Artist Diploma

OREA Real Estate School of Ontario, North York

ON,2012

WHMIS Work Safety Training

C.P.R Certificate 2016

VOLUNTEER WORK

● Team Lead for fundraiser- Heart and Stroke

Foundation- 2018

● Backstage Hand Dresser– Toronto Fashion Week –

2015, 2016

● Model / Makeup– CTV Marilyn Denis Show,

Breakfast Television, The social, Etalk – 2015, 2016 QUALIFICATIONS

● 10+ years experience providing

administrative support in an office setting

● 4 years experience managing sales and

promotion teams

● Excellent communications and

interpersonal skills to build business

relationships

● Manages groups of people by creating

motivation to accomplish tasks and goals.

● Efficient on media and marketing

communications. Content Creator for

ecommerce and social media management .

● Proven e-commerce and social media skills

to promote growth and engagement

● Reduced Budgeting expenses by proposing

alternative methods.

● Adaptable to environments with constant

change and strong abilities to multitask.

● Demonstrates initiative, open to feedback

and is results-driven.

EXPERIENCE

Sony Canada,Toronto ON

Mar 2019 - Present

Stylist

● Create concepts for photoshoots, used for

marketing material.

● Coordinate looks for fashion, beauty, and hair

styling, while working with other industry

professionals.

● Purchase and facilitate orders of products used

for shooting days.

● Arrange shooting locations with local studios.

● Develop creative, unconventional and exclusive

designs while remaining under budget.

● Fit models for garments and take the required

measurements to ensure perfect fit.

George Brown College, Toronto ON

Sept 2017 - Dec 2017

Buyer & Social Media Content Creator

● Effectively researched customer demographic

to stock appropriate merchandise in store to

return highest revenue.

● Managed all aspects of new products including

maintenance of lifecycle, replenishing, pricing

and markdowns, and accounting of budgeting

expenses.

● Built relationships with manufacturers to

eliminate cost of middlemen wholesaling and

logistics.

● Created Social Media content that built

interactions and online awareness of new

products and promotions.

Gicedo Investments Industry Inc, Toronto, ON

May 2014 – Jul 2018

Executive Assistant

● Provided Admin support through

scheduling, inventory management,

creating and sharing inter office

communications using Microsoft Office

tools to ensure smooth operations.

● Provided human resource support by

screening resumes, conducting interviews

and making recommendations for

management, and providing training for

effective onboarding of new hires.

● Arranged travel arrangements to

conventions and meetings for 20+ staff.

FF Media, Toronto, ON

Mar 2015 – Nov 2018

Team Lead Brand Ambassador

● Lead large Brand Ambassador teams of up

to 120 staff with high energy and efficiency

● Prepare and conduct brand promotion

activity according to brand identity and

company objectives

● Pre-plan and coordinate promotional and

charity event activity collaboratively with

management.

● On site Support to clients worldwide as well

as Head office and employees.

Dior Cosmetics, Toronto, ON

Oct 2012 - Feb 2013

Makeup Artist, Sales

● Provided expert knowledge to clients to

increase sales and customer satisfaction.

● Trained Dior and YSL product lines.

● Professional Makeup applications.

York Caltholic District School Board, Toronto, ON

Sept 2012 –Jun 2016

Educational Assistant

● Assisted and supported teachers and other

staff in general daily tasks within the school.

● Created and prepared healthy nutritional

snack for program.

● Provided tutoring support to grade 1-8

students.

● Participated and organized class activities

creating an enjoyable learning

environment.

La Vie En Rose, Vaughan, ON

May 2013 – Dec 2015

Key Holder, Merchandiser, Sales

● Implemented excellent customer service

skills by maintaining high product

knowledge.

● Demonstrated excellent customer service

by sharing detailed product knowledge to

customers, helping them make better

informed product choices.

● Managing the execution of inventory counts

and audits.

● Supporting the maintenance of the retail

environment such that customers can enjoy

a safe and exciting shopping experience.

● Floor managing and driving sales through

recognizing and seizing opportunities.

● Making creative decisions to enhance

merchandise displays.

● Ensuring the right quantity of stock on the

sales floor to maximize sales while

balancing aesthetics.



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