VP STRATEGY/ HEAD OF STRATEGY/VP GROWTH/ CxO/ BU HEAD
Repeatedly produce sustained revenue and EBITA growth in dynamic and changing markets.
Proven achievements in various industries using strategic vision, leadership, data driven decisions and impeccable commitment to goals and targets. Added measurable results to performance of the companies.
Extensive business background in international, multi-cultural environments.
Senior executive & Proven leader who is known to bringing fresh perspective, fresh ideas, disruptive thinking and keen business intuition to spot growth opportunities, influence business direction and define and drive value in the marketplace. Expertise in managing changes in market as well as in organization to achieve maximum results. Entrepreneurial leadership style with highly effective planning, organizational, and communication skills as well as a solutions-oriented approach to problem-solving. Confidential partner of CXO level executives of fortune 100 companies helping them through data analytics, AI/ML and data driven decision support to achieve organizational goals and developed strategies to grow market share and grow the bottom line under challenging environment
Work Authorization: USA(Citizen) and India (OCI) without visa sponsorship. Open to relocation and travel
PROFESSIONAL EXPERIENCE
Mu Sigma, Inc (www.mu-sigma.com) Chicago & Bangalore, 2019 – Present
World’s largest pure play data science (AI/ML) consulting organization, Retained by fortune 500 organization worldwide, Privately owned Unicorn.
EVP and Business Unit Head
Business unit responsible for relationships and Sales in Middle East, Africa, and East coast of USA. Clients spread across industries and helping clients to solve problems in manufacturing, marketing, sales, and operations using data analytics/ML/AI
Led three global business managers with staff of ~300 and significant part of annual revenues of Mu Sigma. Oversee cross functional team across all units/functions, including HR, finance, customer service, and business development, as well as sales, marketing, and delivery. Spearheaded change division-wide, establishing new strategic direction for business unit, leading financial turnaround for operations, and building strong leadership team
Bottom-Line Improvement
Delivered year-over-year revenue growth of 25-40% and increased share of market in major accounts and strategically important international regions, including UAE, KSA
Strategy/ Mission & Vision Planning
Facilitated and guided regional business heads in formulating new vision and strategic direction that successfully repositioned organization as a differentiated competitor in the market, adding value to over $15M and earning prominent role in mainstream corporate strategy
Won CEO endorsement for newly defined vision and mission for the region and convinced organization for the approval of investment needed
Operations Re-engineering
Led management team in identifying and correcting critical problems; reduced and streamlined overhead expenses, strengthened product gross margins, overhauled and improved operating processes and systems, resolved quality and customer satisfaction issues
Customer Service
Contributed to business unit for being recognized for customer-centric focus and extraordinary customer intimacy in understanding and meeting need
Team Development
Toured client location worldwide (Europe, Asia, U.S.), Interacted with CXO to evangelize need for change and monitor progress on key metrics; upgraded and rebuilt 75% of leadership team
BOARD MEMBERSHIP AND OTHER POSITION HELD:
Healthalyze.com (Advisor/Director), Asian-Arab Chamber of Commerce (Director), SIMAdvisory Consulting (Director), Allam Advisory Group (VP of South Asia Strategy), Defense Technology & Information Society (Director/Treasurer), Angel investor and Mentor to number of Startups, Social activist and support number of NGO actively
Converging Miinds Consulting Bangalore, 2012- 2018 Niche management/strategy consulting firm, helping fortune 500 companies worldwide to build strategies and implementation of vision.
Co- Founder & Director
Responsible for delivery, Business development, client relationship to financial performance of the projects including project management
Built Management consulting practice in pricing strategy from ground up. Grew team size from 1 to 25 in 36 months. Served clients in more than 8 countries spread across North America, India, China, Africa, and SE Asia. Hand-picked to lead team of 3 business unit leaders and 2 directors in meeting performance improvement goals. Devised and executed strategic and tactical action plans focused on improving financial performance, establishing long-term business growth, and building top- performing team to drive achievement of objectives
Revenue & Profit Growth
Helped client organization increase market share by 50% by optimizing the product pricing and due to recommended strategy organization decided to do a global price realignment resulting in more than $100M of revenue increase
Increased profitability of Fortune 100 Company by 10% by improving global strategy and building data models. Also created various KPI trackers to help company sustain the improved performance
Recommended product bundling strategy along with financial modeling for a FMCG client resulting in increasing the bottom line by 15% in 6 months
Market Share growth
Worked with “C” level executive of a fortune 100 company to recommend geographical expansion strategy resulting in M&A activities and consolidation of channel resulting in stronger branding and market position
Devised overall product strategy of a manufacturing organization from segmentation of product, customer segmentation to life cycle-based pricing of the products to improve the market share by 25% in two years
Change Management
Conducted operational efficiency study of a $500M factory to identify production bottlenecks and devised strategies to reduce production cycle by 8% and revamped supply chain processes to save cost by 10%
Partnered with client organization to create analytics, KPIs, dashboards and processes to help executive leaderships to achieve organizational targets and budgetary goals
Team Management& Leading
Drafted and implemented business plan, Executed critical operational decisions and in charge of all aspects of the businesses
Built team consisting of engagement managers, accounts manager to analysts. Responsible for customer relationships, delivery, and strategy formations of client organization
Asurion Inc (www.Asurion.com) Kansas City, 2008- 2012
Leading provider of insurance coverage for consumer electronics, operating in 14 counties with over 20K employees worldwide.
Sr. Manager – Strategy
Strategy lead responsible for market expansion for the mobile insurance division which contributed over 80% to the topline of the organization
Lead Strategy formation, M&A, direct marketing, sales, service, account management along with account planning and improve financial performance and grow market position.
Market Positioning
Managed Internal strategy Team tasked with market entry strategy for an international expansion, Organic and inorganic growth strategy, Designed STP analysis for product portfolio, marketing strategies to improve take rates and profitability
Operations Expansion
Created operational center of the capacity of 10000 seats from scratch to fully operational
oversaw corporate functions including FP&A, short term and long-term budgeting, strategic planning, Marketing
Citi Bank (www.citi.com) Chicago, 2005- 2008
Leading financial institution serving consumers worldwide with financial products and investment services
Vice President – Citi Cards
In charge of profitability improvement of Citi cards division especially private label credit cards
New Process Implementation
Build financial models to value acquisition of portfolio, including identifying, valuation of target portfolios. Finance leader of team in charge of $8B portfolio acquisition
Operations Turnaround
Defined product life cycle and strategies to extend product life cycle
Managed to build an asset base of over $1B in one year
PRIOR EXPERIENCE:
Functional leadership positions in Technology, Consulting and Financial organizations (U.S. and abroad):
Fieldglass Inc (2001 – 2005) / EY Audit and Assurance (2000- 2001)/ IBM Global Services India (1998 -2000)
EDUCATION & CREDENTIALS
Master of Business Administration in General Management, Finance and Strategy
The University of Chicago, Booth School of Business, Chicago
Bachelor of Commerce in Accounting, Finance
Bangalore University, Bangalore
Professional Memberships
American Institute of Certified Public Accountant, CPA
Institute of Chartered Accountants of India, CA
KEY SKILLS AND STRENGTHS
Visionary, Strategy, Execution & Leadership Data Science AI & ML Product management P/L & Performance Improvement Growth Management & Business Development Product Development & Rollout Investor, Analyst & Board Relations Executive Advisory & Decision Support Operations Management Acquisitions & Integrations Organic Business Growth Strategic Planning Staff Development & Promotion Customer Satisfaction & Allegiance Leadership Development P&L Management/Budget Planning Commercial & Customer Support Strategic Partnerships Building data/ Statistical models Strategic Problem solving with Root Cause analysis Market Segmentation and New Product development Contract Negotiations & Strategic Alliances Change management
SELECTED ACHIEVEMENT HIGHLIGHTS
Led the team in creating the strategy to enter the market worth € 3B in revenue, including M&A target assessment and fund raising for the expansion
Handled various Pre and Post merger operational challenges to create synergies which added over $800M to bottom line of combined entities
Instrumental in creating the strategy to neutralize the impending threat to the business model by changing the product mix which led to a $1B in saving of potential loss of revenue
Created a product to extend the customer life cycle and added over $500M to the bottom-line over 3 years and Led the analysis of customer behavior data to lower churn by 20%
Key member of the cross functional action team to reduce churns and increases the customer profitability which improved the product profitability by over 20%