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Customer Care and sales person/executive

Location:
Kampala District, Uganda
Posted:
June 26, 2020

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Resume:

CURRICULUM VITAE

NAME: LUZZE LILLIAN NANNOZI

TEL: 075*******

EMAIL: add35c@r.postjobfree.com

GENDER: FEMALE

STATUS: SINGLE

DATE OF BIRTH: 25th August,1998

CAREER PROFILE

I am a student pursuing a Degree in Bachelor of Statistics from Makerere University and I am yet to graduate this year. I am a highly self-motivated individual driven by the passion to achieve commendable results with keen interest on timely delivery of assigned tasks. I am trustworthy, empathetic, friendly, hardworking, compassionate and energetic. I possess strong interpersonal skills, managerial skills, time management skills, computer skills, customer care skills, and research skills.

QUALIFICATIONS

Duration

Award

Institution

2017-Present

Bachelor Degree of Statistics

Makerere University

2015-2016

Uganda Advanced Certificate of Education

St. Joseph’s Girls’ Senior Secondary School Nsambya

2011-2014

Uganda Certificate of Education

St. Joseph’s Girls’ Senior Secondary School Nsambya

EXPERIENCE

2017-2020 HOTLOAF BAKERY

Position: Sales Assistant

Key responsibilities

Assisting the customers in buying bakery products

Understanding customer needs

Taking orders and packing them as per buyer’s specifications

Processing the bill and payments for goods bought.

Contacting clients on the readiness of orders

JUNE 2019-AUGUST 2019 SUPERCOM BUSINESS SOLUTIONS AND CONSULTANCY

Position: internee

Key Responsibilities

Organizing and attending staff meetings

Conducting feasibility studies and conducting surveys about the clients’ responsiveness to services provided by the company.

Data cleaning and analysis of the survey data.

Conducting online surveys using Google Docs

Writing reports and recommendations according to the survey results.

SKILLS

COMPUTER SKILLS

I am proficient in computer and mobile technology in that I can use Android Applications and

also Desktop productivity software like Microsoft Office packages, SPSS, Epidata, Epi info, Tally and Google Docs.

INTERPERSONAL SKILLS

I am able to interact with colleagues and non-colleagues and be able to establish rapport which is essential for any business since I can easily convince potential customers.

TEAM WORK SKILLS

I possess the ability to manage difference in perceptions of team members to bring about unity.

EXCELLENT COMMUNICATION SKILLS

I possess the skill of communicating effectively to a congregation making sure that I am audible

enough and also taking care of the feelings of the audience.

EMPATHETICAL AND LISTENING SKILLS

I am patient enough to truly understand the needs and wants of customers and can address their complaints with compassion.

RESEARCH SKILLS

I can carry on a research project given my prior experience in carrying out research projects during my internship.

LANGUAGES

English

Luganda

REFEREES

MR. AHABWE RODGERS

CEO SUPERCOM BUSINESS SOLUTIONS AND CONSULTANCY

TEL: 070*******

Email: add35c@r.postjobfree.com

MS. NATUKUNDA JUDITH

BRANCH MANAGER HOTLOAF BAKERY LIMITED

TEL: 070*******



Contact this candidate