Safia Moosvi

Phone: 905-***-**** Email: add2b7@r.postjobfree.com

PROFESSIONAL SUMMARY

Over 9+ years of experience in software testing.

Experienced in Analyzing, Designing, Implementation and Execution of QA processes.

Expertise in Manual and Automation testing.

Successfully delivered quality software in various IT industries (Healthcare, Banking and Insurance).

Expertise in testing Client Server, Web Applications, COTS Software and IVRS (Interactive Voice Response System).

Strong knowledge of Software Development Life Cycle (SDLC) and experienced working with different methodologies like Waterfall and Agile (SCRUM) Methodology.

Proficient in designing Test Strategy, Test Plan and Test Completion Report.

Expertise in reviewing and analyzing Business Requirements, Technical Specifications, Identifying gaps and creating Test Scenarios and developing Test Cases.

Expertise in Risk Management by identifying, analyzing and mitigating the risk.

Experience in prioritizing work based on risk management and timelines.

Expertise in all levels of testing (System, System Integration, UAT (BAT) and End to End testing).

Expertise in Functional, Confirmation and Regression testing.

Successful in implementing test techniques like Boundary value analysis, State Transition, Decision table, Exploratory, Error guessing, Functional Security.

Conducted Smoke and Sanity test and created Test suite for Smoke and Sanity test.

Created and executed positive and negative test cases.

Experienced in Defect logging and tracking, Issue Coordination and Root Cause Analysis.

Performed backend database testing creating SQL queries in Oracle, SQL Server databases

Created Test cases and Test data to test SSRS reporting and SSIS package

Experienced in creating or generating and maintaining Traceability Matrix Document.

Experienced in Quality Center (QC) and JIRA for test management and defects tracking and Robot framework for regression testing.

Creating training manuals and user guides for business team.

Successfully presented and demonstrated the Test scenarios and application during Sprint Review to Project Team including Business owner, Development team and Stakeholders

Experienced in Project implementation by working closely with Project Managers and Business Users

A Team player with excellent interpersonal, communication and presentation skills and ability to adapt and learn new things quickly.

SKILL

Automation Testing Tools

Selenium, Robot Framework, Pycharm, Eclipse, SoapUI

Defect Management Tools

Quality Center 10.0/9.0, JIRA, MS-Excel

Databases

Oracle 11G/10G, MS SQL Server, MS Access, DB2

Scripting

VBScript, Java Script

Operating Systems

MS-DOS, Unix, Windows

Programming Languages

JAVA, C, C++, SQL,.NET

Web Technologies

XML, HTML

Web Browsers

Internet Explorer, Mozilla Firefox, Netscape, Safari, Chrome

PROFESSIONAL EXPERIENCE

Client : Telus Health Mar 2017 – Mar 2020

Role: QA Analyst

Project Description:

TELUS Health offers a platform with diverse integrated solutions for patients, pharmacists, and physicians. Telus pharmacy management solutions are designed to ensure that pharmacists are delivering customized services to their clients efficiently in a user-friendly manner. As a senior QA Analyst, my responsibilities include verifying the changes to the Telus Drug plans and drug applications

Responsibilities:

Understanding and working on the Telus legacy Payer Portal Applications and its workflow.

Created manual and automation test cases for Telus Web Applications using Robot Framework

Executed Automation test cases using Pycharm

Built automation framework libraries and modules in Eclipse

Created requirements and test cases for a new Drug Claim Audit Application for Telus Audit team

Created and executed test cases for server migration

Verified the ETL process for data transfer from source database server to target database server

Created, designed and executed Test Scenarios, Manual test cases and test scripts based on the use case documents and verified the batch process and Reports for EOD processes in Telus Gateway.

Created and executed test scenarios for Telus Drug List and Plan applications.

Simulated Drug and Dental claims using EDI and web applications

Using SoapUI, simulated the client submitted requests and validation of the Server responses to ensure the results are aligned with the client’s requirements

Created complex SQL Queries to verify business logics.

Developed and executed test scenarios for Exploratory testing

Created, executed and updated Automation regression suite for testing the overall changes in the release

Established Static Testing as a process in testing.

Performed smoke testing using automated test scripts to verify sanity of the environment after deployments.

Performed risk based testing by prioritizing Test cases based on risk assessment.

Executed test cases for data verification in SQL database.

Created Test Plan and coordinated E2E testing (UAT) with business.

Test Environment: Robot framework, Eclipse, HP Non Stop, Windows XP and Windows 10, MS Office, Oracle, Java, ASP.NET, C-Sharp(C#), Toad, HP QC, TFS.

Use of Time: 60% Manual Testing; 40% Automated Testing

Client : Hamilton Health Sciences Sept 2015 – Feb 2017

Role: QA Analyst

Project Description:

Hamilton Health sciences and McMaster University is one of the largest and most cited academic research groups in Canada.

Hamilton Health science is engaged in conducting multinational clinical trials across the globe. The IT in support of the business is responsible for developing and customizing web and IVRS Applications and maintenance of data in highly secure environment. My responsibilities include ensuring the quality of the services has met the organization standard.

Responsibilities:

Created and executed test cases for integration of data from different randomization channels for clinical studies RENAL and COMP2.

Created and executed Test Scenarios for enrollment and randomization of patients from different centers through Websites, IVRS and iDatafax.

Created and executed Regression test Suite for IVRS (Interactive Voice Response System).

Participated in creating test environment for RENAL and COMP2.

Participated in Audit and Review as an Author.

Created test scenarios for validation of reports (worked with SSIS, SSRS packages and SQL Jobs)

Created traceability matrix for requirement coverage and documentation and QA status report for the project team.

Performed compatibility test of the web application by conducting cross browser testing.

Created and executed test for System testing, Functional and Non Functional testing and Integration testing.

Conducted impact analysis after modification or defect fixes.

Created test Summary report and exception report.

Conduct sanity test on production.

Created training materials for stakeholders and end users.

Attended and completed Good Clinical Practice (GCP) training and electronic report keeping and security training.

Test Environment: Interactive Voice Response System (IVRS), Agile methodology, Windows XP and Windows 7, MS Office, Microsoft Visual Studio 2005 and 2008,.NET framework, Java, ASP.NET, C-Sharp(C#), Microsoft SQL server 2008, HP QC, iDataFax.

Use of Time: 90% Manual Testing; 10% Automated Testing

Client : Ontario Institute of Cancer Research Jan 2011 – Aug 2015

Role : Quality Assurance Analyst

Project Description:

The Ontario Institute for Cancer Research (OICR) is an innovative translational research organization dedicated to research on the prevention, early detection, diagnosis and treatment of cancer.

OCREB Online is a web-based Application designed to streamline the ethics submission and review processes.

I was responsible for validation of this new application and its integration with existing systems and processes, Data migration and its maintenance.

Responsibilities:

Designed Test Plan for validation of REB COTS software and its Integration with existing OCREB online application and processes.

Validated Initial load of production data to the new application (OCREB online) database.

Created test cases for the GUI (Graphical user interface).

Profound experience in generating daily reports, test execution and defect metrics.

Main point of contact for various testing questions.

Validated data input from Web application (GUI) and its integration with database.

Performed testing of SSRS Reports and created data to test the reports filter and business rules.

Conducted functional security testing to ensure user permission based on roles (Research coordinators, REB Coordinators and many more).

Established QA Processes (Planning, Analyzing and Implementing).

Actively participated in Agile Scrum Ceremonies and given inputs to improvise the process.

Created test cases for verification of application for management reviews.

Created UAT Test plans and conducted and coordinated UAT testing.

Conducted and coordinated defect triage during System Integration testing and End to End Testing (UAT).

Deployed application on test environment and created data table backups

Monitored the defects, perform confirmation testing (re-executing the effected test cases) on the resolved defects and closed the resolved defects.

Created test Summary report and Release notes.

Supported Business by developing training materials and conducted training with business users for the effective use of the software.

Test Environment: Waterfall Methodology, Agile Scrum Methodology, Quality Center, Windows XP and Windows 7, MS Office, Microsoft Visual Studio 2005 and 2008, HTML, XML, SQL server 2008.

Use of Time: 100% Manual Testing

Canadian Tire Financial Services Sep 2009 – Nov2010

Role: QA Analyst

Project Description: CTFS launched a No Fee Curve MasterCard Reward program that allows cardholders to earn up to 3.5% cash back based on the amount of eligible annual purchases made on their card. Cardholders could earn double cash back at Canadian Tire and Mark's Work Warehouse stores.

Responsibilities:

Tested converting the regular CTC Master card to No Fee MC Cash Reward program.

Created and executed test cases for calculations of cash reward and tested the limits

Validated credit card application request through CTFS.com

Tested Enrolling of new customers to the program

Successfully delivered task and sub task as per the Sprint Framework.

Designed Test cases from Requirements, Functional Specifications and Design Documents.

Performed Smoke Testing, System Testing, Integration Testing and Regression Testing.

Coordinated daily and weekly status reports for Project Leads as well as Executive Summary Reports.

Managed the disposition of software defects and resolve testing issues with the appropriate sense of urgency to ensure that project and testing timelines are met.

Used JIRA for User Story tracking and QC for testing artifacts and Defect Management.

Test Environment: Agile Methodology, JIRA, Windows XP and Windows 7, MS Office, Microsoft Visual Studio 2005 and 2008, HTML, XML, MYSQL, MAINFRAME DB2,Oracle,SQL Developer Tool, Beyond Compare, API, SOAP UI Web Services, Quality Center, AS400, QTP.

Use of Time: 80% Manual Testing; 20% Automated Testing

EDUCATION AND CERTIFICATION

Bachelor in Computer Science

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