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Intern, IT Service Desk Assistant, Administrative Assistant

Colts Neck Township, NJ
hourly pay
April 25, 2020

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Kristen Grace Kean

** ******** **** ***** ****, New Jersey, 07722 732-***-**** EDUCATION

Elon University Elon, NC

Bachelor of Science in Business Administration May 2021, Expected Finance and Accounting

• GPA: 3.33/4.0

• Relevant Coursework: Accounting, Cost Accounting, Finance, Economics, Marketing, Management, Business Statistics, and Management Information Systems

• Honors & Awards: Elon Presidential Scholarship, Elon Engagement Scholarship, Dean’s List Foundation for International Education London, United Kingdom Elon University Study Abroad Program September 2019 – December 2019

• Participated in a semester long program, earned credit for Marketing and Management Courses, while being involved with an internship


Campus Technology and Support Elon, North Carolina Service Desk Assistant February 2019 - Present

• Researched to provide solutions to service requests and Switchboard

• Responded to customer’s inquiries about accounts for Elon students

• Analyzed requests to properly assign them to other areas within Information Technology Mind the Flat London, United Kingdom

Intern November 2019 - December 2019

• Oversaw the completion of maintenance issues at properties

• Corresponded with current and potential tenants through email and phone calls

• Monitored and updated multiple databases that track of the company's properties

• Worked directly with the cofounder to determine ways to market the company in beneficial ways

• Conducted an analysis for the end of the year property inspection and presented the findings to coworkers

Deal Casino Beach Club Deal, New Jersey

Administrative Assistant May 2018 - September 2019

• Manage day-to-day operations including supervision and assignment delegation for staff

• Trained new employees to maximize team performance and achieve the daily objectives

• Monitored employee performance and safety, conducting retraining to correct problems within the staff

• Administrative and clerical tasks: answer phones, track and carried out any monetary transactions, successfully prepare reports, distributed letters, created spreadsheets, and memos for the managerial team


Activities: Beta Alpha Psi professional organization, Sigma Sigma Sigma sorority, Her Campus member, Real Estate Club member, Junior Achievement, March of Dimes, Robbie Page Memorial Fund, Relay for Life Skills: Microsoft Office Specialist Certified, Office 365, and Tableau

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