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HR Generalist

Location:
Toronto, ON, Canada
Posted:
April 23, 2020

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Resume:

Safiya Bhabha

***-*** ********* ****** ******* ON M3C 4J1 M: 647-***-**** E: adcxr5@r.postjobfree.com

HIGHLIGHTS OF QUALIFICATIONS

* + years of progressive Human Resources experience

* + years of full cycle corporate recruitment

Comprehensive knowledge and application of human resources best practices, policies and procedures

Thorough comprehension of employment law, including the Employment Standards Act of Ontario, the Canada Labour Code, Human Rights Legislation, Workplace Health & Safety Act

Bachelor of Human Resources Management

RELEVANT EXPERIENCE

April 2019 - Present

Human Resources Generalist Walking On A Cloud, North York

Responsible for all HR related functions for over 40 stores in the GTA and surrounding areas, with over 300 employees while ensuring all HR and Recruitment policies, procedures and documentation adhere to best practice and employment law standards; implement and/correct policies and procedures when inefficiencies are identified

Employee Relations – Provide coaching to Store Managers regarding employee relations matters. Conduct disciplinary meetings and prepare disciplinary documentation. Implement strategies to increase employee engagement. Act as the first point of contact for HR related inquiries. Administer company wide memos regarding HR related information. Oversee performance management procedures

Recruitment - Full-cycle recruitment for management grade and above positions. Provide support and oversee store-level recruitment, ensuring all staffing needs are met. Implement strategies to ensure best practice hiring.

Health and Safety – Ensure Health and Safety compliance across company through management training and administration. Administer WSIB reports. Manage employee return to work and modified work arrangements. Track injury reports and implement training or change in procedures when necessary.

Training and Development – Implement strategies to ensure proper training is being administered to new employees. Determine areas of development and implement training and/or coaching as necessary.

HR Administration – Maintain employee files. Draft employment, promotion, increase and title change letters and employment agreements. Track extended leaves of absences and returns to work. Submit monthly HR related reports

Compensation – Monitor staffing expenses and sales reports along with market wages and benchmark to determine compensation packages and wage ranges. Implement compensation strategies based on budgets and optimizing performance.

April 2018 – April 2019 Tim Horton’s, Mississauga

Human Resources Generalist

Responsible for all HR related functions for 15 Tim Horton’s restaurants in Mississauga and Brampton, with over 500 employees while ensuring all HR and Recruitment policies, procedures and documentation adhere to best practice and employment law standards; implement and/correct policies and procedures when inefficiencies are identified

Recruitment - Full-cycle recruitment for management grade and above positions. Provide support and oversee the store-level recruitment, ensuring all vacancies are filled in a timely manner.

Onboarding and Training – Conduct new hire orientations. Maintain orientation package by making sure documentation is up to date. Implemented training plan that increased efficiency and effectiveness of training. Oversee trainers to ensure store-level training is adequately completed. Coordinate management Training

Employee Relations – Conduct disciplinary meetings and prepare disciplinary documentation. Implement strategies to increase employee engagement. Act as the first point of contact for HR related inquiries. Provide coaching to managers regarding HR related issues. Administer company wide memos regarding HR related information. Ensure performance reviews are conducted

Safiya Bhabha

M: 647-***-**** E: adcxr5@r.postjobfree.com page 2/3

Health and Safety – Direct JHSC meetings and ensure meetings, minutes and inspections are regularly and properly completed. Coordinate JHSC training. Administer WSIB reports. Manage employee return to

work and modified work arrangements. Track injury reports and implement training and/or strategies for improvement when necessary

HR Administration – Maintain employee files. Draft employment, promotion, increase and title change letters and employment agreements. Track SIN expiries and leave returns. Submit monthly HR related reports to owners.

August 2016 – April 2018 DBPC Group of Companies, Toronto

Human Resources Generalist

Responsible for handling all day to day HR functions; sole point of contact in the HR department

Oversee the recruitment team and review all candidate files before presenting them to hiring managers

Ensure all HR and Recruitment policies, procedures and documentation adhere to best practice and employment law standards; implement and/correct policies and procedures when inefficiencies are identified

Conduct interviews, provide feedback and extend offers to selected candidates

Prepare and maintain confidential employee files, ensuring completion and compliance with legal standards and best practice

Conduct all new hire orientations; ensuring required documents are correctly completed and signed, new employees are aware of company policies and procedures and trained suitably

Draft, formulate and amend employee and new hire agreements as needed

Modify and revise Employee Handbook and other HR related documents when necessary

Assist recruitment team by reviewing candidates, conducting interviews, providing feedback and extending offers

Streamlined the recruitment process resulting in an increasing efficiency of hiring process and quality of candidates

Construct all employee letters including but not limited to letters for salary changes, probation end dates, warning letters, termination letters, title changes, changes in hours, vacation entitlement, etc.

Conduct employee meetings alongside supervisors, including disciplinary and termination meetings

Compose and circulate memos and all HR related communication

Track probation, vacation entitlement dates for newly hired staff and inform them of changes in status of employment, while ensuring all necessary updates are made in databases and employee files

Keep track of used and outstanding vacation days for all eligible employees, ensuring that vacation time is expended within mandatory timeframe and scheduled appropriately

Document and file time off requests and absences

Amended and implemented Bi-annual performance appraisals; conduct appraisal meetings alongside supervisors with staff

Construct and write resumes and cover letters for resume clients; conduct initial and closing consultations with them ensuring clients are always completely satisfied

Occasionally contribute articles and blog posts to the company’s magazine (World Index)

February 2011 – March 2012 M.H. Alshaya, Kuwait City

Recruitment Officer (Senior Recruiter)

Responsible for the full-cycle recruitment of all positions for Victoria's Secret, Bath and Body Works and Boots Pharmacies in 12 countries across the Middle East and North Africa

Ensured all vacancies are filled by quality candidates in a timely manner, always meeting and/or exceeding required deadlines

Devised and implemented the best attraction strategy according to the position

Advertised vacancies on internal and/or external job boards as well as through print media when necessary, using wording and images that attracted qualified candidates

Ensured all screening and selection methods used were relevant to the specific role

Accurately tracked and recorded the status of each candidate from point of resume screening to on-boarding using M.S. Excel spreadsheets and the company ATS (Sniperhire)

Devised, implemented and conducted appropriate Assessments for specialized roles

Safiya Bhabha

M: 647-***-**** E: adcxr5@r.postjobfree.com page 3/3

October 2008 – March 2009 DundeeWealth, Toronto

Human Resources Administrative Assistant

First point of contact for employee inquiries and concerns regarding organizational human resources policies and procedures; ensured they were responded to correctly and promptly

Prepared and completed Employment Offer Letters for all new hires, while ensuring all necessary clauses were included

Prepared letters to employees confirming promotions, transfers, title changes, salary increases, bonuses, etc., as needed by management teams within expected deadlines

Input new hire information and updated any changes made to employment agreements into HRIS software (ADP People@Work), while ensuring information is accurate and completed within payroll deadlines

Drafted email announcements that informed all necessary areas of the organization when employees were hired for preparation purposes

Prepared and sent new hire information packages, consistent with employee types and divisions being hired in

Advertised job opportunities on appropriate job boards ensuring that job descriptions were correct and attractive to potential candidates

Prepared Employment Confirmation letters as requested by employees, and provided verbal confirmations when necessary

Attended to requests made by members of the Human Resources Management team in a timely manner

October 2006 – October 2008 HBC Zellers, Toronto Human Resources Administrator

Directly assisted human resources manager in all aspects of Human Resources Administration

Responsible for efficient and accurate processing of daily payroll functions for approximately 130 employees on Compensation Human Resources Information System

Coordinated and conducted all recruitment and selection processes, including applicant screening, interviewing, selecting and placing new hires

Organized and performed new hire orientations

Input newly hired and terminated employee information in Compensation Human Resources Information System, while ensuring accurate and complete information that comply with HBC standards and legal requirements

Maintained confidential employee files by ensuring information were up to date and comply with HBC policies and legal standards

Ensured all employee information and changes such as pay increases and status changes were up to date in Compensation Human Resources Information System

Assisted with Health and Safety functions including: conducting monthly Joint Health and Safety Committee meetings, inspection of store according to the Workwell Audit, filling out injury claim forms and providing follow up information to WSIB

Attended to employee concerns regarding any HR matters, including concerns with payroll

Inputted and assisted with coordination of weekly schedules on Staffworks scheduling software, while ensuring schedules met weekly budgets

Coordinated end of year records management with HBC procedures

Participated in, organized, and conducted Zellers store level job fairs

EDUCATION

2005 - 2008 York University, Toronto

Bachelor of Human Resources Management

Completed required courses for CHRL

2002 - 2004 George Brown College, Toronto

Diploma in General Arts and Sciences



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