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Life Insurance Manager

Location:
Manila, Philippines
Posted:
April 24, 2020

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Resume:

RESUME OF

MR. LAWRENCE NAGUIT NEY

Mobile No. : (091*-*******

email address: adcx0a@r.postjobfree.com

Purpose and Objective

As a Collection Manager, I am responsible for ensuring clients are receiving their bills and remitting payments in accordance with specified terms. Will interact with clients as needed and work to continuously improve the collection process. Responsible for planning, directing and overseeing the operations of Collection Operations Group towards the achievement of its strategic goals; leads the collection team for billing and posting of payment, collection and Account Receivable. Work Experience

Collection Manager

Collection Department

Pioneer Insurance and Surety Corporation

108 Pioneer House Building, Paseo De Roxas, Makati City February 26, 1996 – Present

Key Result Areas and Major Activities:

1. OPERATION MANAGEMENT:

Implement strategies and improvement that lead to timely and effective collection of account receivable, posting of payments and reconciliation.

Lead the team to meet the organization’s expectations for productivity, quality and goal accomplishment of the Collection Operation Group.

Monitoring the day-to-day running of business to ensure smooth progress

Recommend system improvements

2. WOKFORCE DEVELOPMENT:

Provide career planning of the team and the individual team members; conduct coaching and put in place corrective action plan/s for non/under performance

Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contributions and includes in goal setting, feedback and performance development planning.

3. STAKEHOLDER MANAGEMENT:

Manage relationships / agreement with customers, internal and external.

Responds to escalated queries / concerns from customers, internal and external.

Communicate with customers, other parties on sensitive matters in a timely and effective matter.

4. PERFORMANCE OBJECTIVE:

Analyze/monitor client A/R account balance for past due

Making client contact as per collections strategies (e.g. calls, e-mails, follow-up, reconciliation meeting)

Utilize collections tools and workflow to manage contact.

Escalate Collections issues to Management as needed.

Ensure all work is performed in accordance with targets.

Coach, mentor and motivate employees.

Respond and resolve issues arising out of work or from within the team.

Conducts monthly Collection meeting within the team. Marketing Assistant

Marketing Department

Ayala Life Insurance

Ayala Avenue, Makari City

September 1995 – February, 1996

JOB OVERVIEW

- The provide marketing support to the Account Officer of CALABARZON area. IPO Staff

PCI CAPITAL, INC.

PCI Building, Makati Avenue,

Makari City

June, 1995 – September, 1996

JOB OVERVIEW

- The provide support to the initial Public offering of Camella and Palmera. KNOWLEDGE, SKILLS AND ABILITIES

Bachelor of Science in Computer Science

20 years of experience in collecting, accounts receivable, billing, account management and credit management.

Good written, oral and reading communication skills in order for the incumbent to accurately obtain, interpret and transcribe a variety of communications and instructions.

Proficiency with Microsoft Office for Windows (Outlook, Word, and Excel and Oracle)

Excellent interpersonal skills and the ability to adjust and interact with all levels of personnel.

Multitask oriented, organized, set priorities and meet deadlines and take pride in one’s work.

Has supervisory responsibilities on special projects concerning Collections. Educational Background

College : Bachelor of Science in Computer Science

Philippine Christian University

Pedro Gil Street, Taft Avenue, Manila

1991 – 1995

Seminars Attended

- SIX SIGMA YELLOW BELT CERTIFICATE

- SEAMLESS PHILIPPINES – PAYMENT AND E-COMMERCE



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