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Registered Nurse Practitioner

Location:
Cincinnati, OH
Posted:
April 21, 2020

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Resume:

Vickie J. Thornton, RN, MSN, FNP

Cincinnati, OH *5206 513-***-****

www.linkedin.com/in/vickie-thornton-64162561 adcwdv@r.postjobfree.com

Practice Manager / RN/Case Management/Behavioral Health

Highly talented medical professional with experience in all facets of employee supervision, nursing, budget management, data analysis, staff training, and performance management. Skilled in driving effective communications throughout organizational levels, streamlining workflow and increasing productivity. Success leading medical operations, ensuring customer relationship management through quality assurance and control. Proficient Registered Nurse with strong interpersonal skills in addition to the ability to drive performance, assessing patient needs while delivering high quality care.

Staff Training/Team Leadership

Consultative Communications

Organizational Development

Clinical Assessment

Critical Care/Evaluation

Process Improvements

Public Relations

Human Resources

Conflict Resolution

PROFESSIONAL EXPERIENCE

TriHealth, Cincinnati, Ohio Behavioral Health and Addictive Medicine *CPI training 2019-Present

PARTRIDGE PERIODONTICS, Cincinnati, OH 1996 – 2019

Practice Manager/RN

Execute management in leading cross-functional teams while effectively managing medical office supporting company goals, providing quality healthcare services to a diverse range of clientele.

Manage all aspects of pre and post-operative patient care, utilizing strong interpersonal skills to drive customer relationship management in achieving client satisfaction.

Direct team recruitment efforts, analyzing organizational needs to deliver continuous improvements in performance through training, coaching, and team leadership.

Facilitate new business development through organizational marketing and public relations, improving annual revenue and profit growth.

Orchestrate training and accountability measures for administrative and surgical personnel.

ADDITIONAL CAREER HIGHLIGHTS

American Nursing Care Agency, Cincinnati, OH Home Healthcare and Relief Representative

TriHealth Hospital, Cincinnati, OH Oncology Patient and Family Care Assistance

EDUCATION & CREDENTIALS

Family Nurse Practitioner, Northern Kentucky University, Alexandria, KY 2020

Master of Science, Nursing, Western Governor’s University, Salt Lake City, UT, 2015

Bachelor of Science, Nursing, Western Governor’s University, Salt Lake City, UT, 2013

Diploma in Nursing, The Christ Hospital College of Nursing, Cincinnati, OH, 1986

Registered Nurse (RN), Ohio

Registered Nurse (RN), Kentucky

AFFILIATIONS

Leader, Cost Control Measures Review Group, Partridge Periodontics, Cincinnati, OH

Leader, Patient Education Committee, Partridge Periodontics, Cincinnati, OH

Leader, Scheduling Guidelines and Standards Committee, Partridge Periodontics, Cincinnati, OH



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