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Nurse Manager

Location:
Glenwood, IL
Salary:
70000
Posted:
April 22, 2020

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Resume:

Kelley A. Knowles BSN, RN

*** *. ******* **., ********, IL 60425

708-***-**** e-mail: adcw87@r.postjobfree.com

Healthcare informatics leader with 15 years recent experience and excellent track record of executing strategic change within complex organizations. Well-developed skillset to deliver operational transformation through best practice benchmarking, productivity improvement and new program development in heavily matrixed organizations. Recognized as an influential leader with ability to align organizational and business goals and engage all levels of stakeholders to build a culture of teamwork and accountability in competitive patient care environments. Key competencies include:

Nursing and Clinical Informatics Leadership Meaningful Use Strategist Process Improvement Organizational Change Management Quality /Regulatory Compliance EMR Optimization Complex Project Management Team Development EMR/CPOE Training/Support Development/Implementation PROFESSIONAL EXPERIENCE

Brookwood School District #167 2018 – Present

1200 students, 250 staff, 4 schools PK-8

District Nurse

• Directing school Health Services and nursing staff

• Participation in Special Education meetings

• Directing SEL project for school nurse office

KCi EHR Consultants, Inc 2018 – Present

Electronic Health Care workflow optimization, revenue generation and ROI Principal Consultant

• Execution of assigned project tasks including installing products, testing, and managing the project through end user deployment

• Provide guidance and best practices to the customers on deploying the products within their environment

• Create and administer project plans ensuring projects are delivered on time and within budget

• Documentation of customer projects including Visio network and user workflows

• Contribute to the creation & maintenance of project/process related 'best practice' methodologies, training and documentation

AcuStaf Software Corporation June 2018 – Present

Labor Management Software

Clinical Adoption Specialist

• Execution of assigned project tasks including installing products, testing, and managing the project through end user deployment

• Provide guidance and best practices to the customers on deploying the products within their environment

• Create and administer project plans ensuring projects are delivered on time and within budget

• Documentation of customer projects including Visio network and user workflows Kelley A. Knowles

• Contribute to the creation & maintenance of project/process related 'best practice' methodologies, training and documentation

• Developed Executive and Operational ScoreCards to measure Adoption and monitor ROI FRESENIUS KIDNEY CARE June 2016 – January 2018

World’s leading innovator in kidney care and leader in dialysis products and services Sr. Manager, Clinical Informatics

• Analyze and map clinical workflows to evaluate efficiency, usability, and data integrity.

• Identify any opportunities for improvement and create optimal workflow designs in harmony with policies, procedures and best-practices.

• Create, design and maintain FKC clinical process & workflow documentation and serve as a content expert.

• Leverage knowledge from clinical and Informatics experience to develop, troubleshoot, and improve clinical systems

• Serve as liaison between the organization and physicians regarding requests, questions or concerns and collaborate with the medical office to develop new clinical procedures based on new technologies or new innovations

LEIDOS HEALTHCARE February 2016 – July 2016

Healthcare IT Consultant

• Cerner Clinical Consultant

• Workflow integration of multiple financial and clinical systems

• Execution of assigned project tasks including installing Cerner products, testing, and managing the project through end user deployment

• Provide guidance and best practices to the customers on deploying the products within their environment

• Create and administer project plans ensuring projects are delivered on time and within budget

• Documentation of customer projects including Visio network and user workflows

• Contribute to the creation & maintenance of project/process related 'best practice' methodologies, training and documentation

APEX SYSTEMS November 2015 – Feb 2016

Healthcare IT Consultant

• Cerner Physician Clinical Consultant

• Surginet Clinical Consultant

• Workflow integration of multiple financial and clinical systems TENET HEALTHCARE CORPORATION (Chicago Market) November 2011 – October 2015 For profit health system comprised of 80 hospitals, 400 clinics and outpatient centers Market Director, Clinical Informatics

Designs and executes the health informatics vision and strategy for Chicago market in collaboration with the CMIO. Provides leadership and direction across the enterprise averaging clinical technology, clinical informatics to improve quality, reduce cost and improve efficiency associated with the delivery of clinical care.

• Developed first informatics department within the market.

• Managing 11 clinical informatics specialist, 4 managers in Content Developments, Provider Training and Emergency Dept CPOE and Documentation

• Deployment to inpatient/ED, CPOE and ED documentation across 4 acute care facilities in 12 months currently 88% adoption rate Exceeding SATX and PHX markets

• Developed clinical content governance model to streamline oversight of evidence based content review and approval process. Presented at HIMSS Community Collaborators Stage Gate June 2015 Kelley A. Knowles

• Secured $8.9M in Meaningful Use Stage 1 reimbursement for 4 facilities. On target for S2Y1.

• Transition leader during 2 organization restructuring periods. ADVOCATE TRINITY HOSPITAL Chicago, IL June 2008-November 2011 290 bed acute care facility and member of largest integrated delivery system in IL consisting of 12 acute care facilities and 250 sites of care

Manager, Clinical Informatics

Led full multidisciplinary informatics department to service all clinicians and with technology adoption, system optimization and leveraging technology to improve standardization of workflow processes and efficiencies to improve patient safety

• First successful big-bang implementation of CPOE, nursing and physician documentation within health system with 94% adoption rate within 6 months

• Developed first informatics department within the market.

• Developed and executed shared governance model to support EMR adoption and optimization.

• Implementation leader and system administrator for bed management software contributing to reduction in overall LOS and LWBS (<2%) over 4 month period

• Core team member of the executive council strategy development committee.

• Order set builder in Cerner

• 2 consecutive years of associate satisfaction in the top 90th percentile ACUSTAF SOFTWARE CORPORATION Minneapolis, MN 2006-2008 Labor Management Software Solution

RN Labor Management Consultant

Project manager for corporate implementation of workload management, staff scheduling, productivity system. Collaboration with vendor and C-suite throughout project. Directed planning and implementation of labor management software for 3 hospital system in the Bahamas.

• Development of project strategies and plans to achieve maximum performance of shared resource across multiple hospital implementations

• Configuration of system wide HR and time /attendance policies in application

• Trained leaders and staff office personnel related to staffing and scheduling best practices and productivity metrics.

METHODIST HOSPITAL NWI Gary, IN 2005-2006

250 bed acute care hospital, only trauma center in IW Indiana Director of Nursing

Responsible for nursing clinical operation including ED, ICU, Med Surg, Telemetry.

• Led successful Joint Commission Accreditation during organization restructuring

• Eliminated agency nurses by restructuring contract labor DORMINY MEDICAL CENTER Fitzgerald, GA 2003-2005

For profit health system comprised of 80 hospitals, 400 clinics and outpatient centers Director of Nursing

Executive leader responsible for nursing clinical operation and quality.

• Successfully led JCI re-accreditation with commendation

• Selection and implementation of labor management system

• Elimination of nursing contract labor

• Selected/implemented payroll/HR/productivity solution Kelley A. Knowles

DOCTORS HOSPITAL HEALTH SYSTEM Nassau, The Bahamas 1995-2003 For profit 72 bed full services, acute care hospital and multiple sites of care VP, Patient Care Services

Executive leader responsible for patient safety, nursing clinical operations, risk management

• Led successful planning goals include Joint Commission International accreditation and opening and opening and operations of urgent care, wellness and surgical center sites

• Excellence in establishing/maintaining relationships with medical staff, hospital leadership and key stakeholders.

• Over sight of 300 employees in multiple hospital departments

• Selection of core vendor system for clinic ERM, hospital electronic medical records, enterprise resource systems

• ANCC Nurse Executive certification

• ASHRM Risk Management certification

GRANT HOSPITAL Chicago, IL 1993-1995

Not for profit 240 bed acute care facility

Nursing Supervisor

ST. MARY MEDICAL CENTER Gary, IN 1990-1992

Faith based 200 bed acute care facility

ICU/CCU Nurse Manager 18 bed critical care unit

REGIONAL ORGAN BANK OF ILLINOIS Chicago, IL 1991-1992 Faith based 200 bed acute care facility

Transplant Coordinator

• Hospital development and community education related to organ donation

• Clinical management of brain dead organ donors and coordination of retrieval teams NORTHWESTERN MEMORIAL HOSPITAL Chicago, IL 1990

675 bed academic acute care facility

Neurosurgical ICU Staff Nurse

Methodist Hospital Gary, IN 1988-1990

200bed acute care hospital

Staff Nurse and Charge Nurse

EDUCATION

Bachelor of Science Nursing -1988 Indiana University NW Gary, IN ASSOCIATIONS

• American Nursing Informatics Association ANIA

• HealthCare information and Management Systems Society HIMSS

• Labor Management Institute LMI, Certified Staffing and Scheduling Clinical Resources

• Recognized Center for Leadership Development Indianapolis TOOLS

Fluent MicroSoft Office Products Cerner

Kelley A. Knowles

Meditech Magic LEAN

Teletracking Bed Management Nursing scheduling/staffing systems Agile Project Methodology GE CAPS

Labor Management Systems McKesson

Visio Biometric Solutions



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