Suitland, MD 20746
Experienced professional seeking to fill a position working from home in the clerical or legal
field which provides growth and advancement opportunities. Actively seeking a position to
utilize strong critical thinking, problem solving decision making, overcoming challenging
projects with a can do attitude. Seeking a position with opportunity to work in a challenging and
Data processing, data entry, customer focusing
Customer Service, cross-referencing, Front counter assistant, docket and file clerk
Typing, 50 wpm, cross-training, probate legal assistant and supervising
Correctional Officer dispatcher
A background that reflects, highly initiative, honesty and integrity
Logical and critical thinking skills and cross training
Data entry experience; conducted moderate to complex research in account activity. Reviewed,
verified and identified various accounting transactions. Made outbound calls and taking inbounds
Typed legal proceedings, conducted legal research of administrative and guardianship cases
Pulled and prepared delinquent cases scheduled for summary hearings.
Verified the accuracy and completeness of information
Interacted with clients, walk-in-queries and employees to promptly resolve discrepancies in
Administrative Probate and Guardianship cases
Duties involved using substantial judgment in resolving delinquent administrative cases status.
Work independently possessing a strong initiative to exceed expectations
Order Fulfillment Services, Zionsville, IN October, 2014-April 3,
Reviewed applicants application for enrollment in sweepstakes entries. Utilized a home base
computer to enter applicants, name, email, zip code and marital status. This position was an
online position working from home.
Correctional Officer, Washington, DC March 2003-May, 2012
Periodically detailed to post assignments. Assign to staff entrance to screen, perform pat
searches, visitors and staff entering the facility. I issued identification badge to staff and visitors.
Issued requested documents to attorneys and visitors seeking admittance to visitation hall. Duties
included; exposure to working with individuals of diverse cultural and providing assistance
Informed unit shift officers of the unit visitation appointments and cancellation. Detailed to
male and female units. I issued supplies and made referral for residents to have medical
treatment. Prioritized and issued bed bunks to detainees according to medical conditions.
Wrote violation reports and submitted them to the supervisor. Conducted security checks
periodically. Updated unit census. Investigated cells and conducted security checks.
Maintained log of unit daily activities
My main post assignment was to be detail to females and male housing units. I oversaw the
activities of inmates within the jail housing area and their movement from one area to another.
Conducted unit shake downs periodically. I maintained custody and control of inmates when
confined to outside hospitals. I utilized a radio dispatcher to conduct radio checks and
Hertz Car Rental May 2006- January 2010
Inspected vehicles designated for rental
Checked vehicles for body damages, low fuel, expired tags, fuel and VIN number. Delivered
vehicles to customers within the inner city and out of state
Trained to inspect vehicles before rental
Maintained driven trip sheets and logs
Letter of Recognition, Paralegal Studies Sep-1996- May 1998
Prince Georges College, Largo MD
Introduction to Paralegal Studies
Test College, Beltsville, MD, Computer Business Management August 2005-May 2006
Microsoft, Word, PowerPoint, Excel, Access,
Displaced Homemakers- Educational training Sept, 1997-May 1998