Resume

Sign in

Sales Representative Executive

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Salary:
7500
Posted:
April 20, 2020

Contact this candidate

Resume:

PROFILE

Deals professionally and courteously with clients to build customer intimacy.

Maintains flawless communication with the team and customers, highlights potential issues, opportunities, and action plan. Persistently monitoring the transactions, understands the detailed instructions, correct documentation to capture relevant information, follow procedures and systems application. Provides outstanding levels of reliability, customer care to ensure timely response, action and customer satisfaction. Aims to work in a fast-paced environment to utilize my skills, magnify my knowledge and build a great contribution to the organization whilst make use of my aspirations as ground for professional development.

PROFESSIONAL EXPERIENCE

EXECUTIVE – TRADE EXECUTION - JUNE 2017 TILL DATE

PHOENIX GLOBAL DMCC, JLT, Dubai, U.A.E

• Checking Export documents received from origin with the respective letter of credit and CAD

• Tracking record of Export L/Cs

• Giving Approval of draft BL, Surveyors Certificates & other various certificates i.e. fumigation

• Origin Interaction with foreign supplier/Buyer through e-mails

• Invoice & Packing list creation in the system

• Preparation of bank forms & send the same to onshore team

• Manage contracts from the point of shipping to receiving proper payments with contract terms

• Keeping a track of all the shipments to ensure the KPI is being followed

• Work closely with Supply Chain and Logistics groups

• Effective resolution of producer complaints and concerns

• Verify payment terms and act accordingly

• Providing all copies of documents to buyers in timely manner

• Ensure proper cover of insurance as per contract

• Liaise with chartering department for vessel booking

• Follow up with all concerned to ensure timely shipment as per contract

• Submission of documents as per contract

• Send to vendor/customer and secure signed contract in timely manner

• Shipment appropriation – timely to buyers Collecting and checking/ approving copy of documents as per the contract/LC

• Create shipment and shipping instruction

• Administer, promote and adhere to purchase, sale and production contracts, ensuring compliance with all related policies and process CLIENT SERVICE EXECUTIVE - MAY 2014 – JUNE 2017

AGILITY GLOBAL LOGISTICS FZE, JAFZA, Dubai, U.A.E.

Liaises with clients through e-mails, calls and meetings

Takes ownership of the account with careful administration of documents EXPERTISE

Administration

Call Management

Organization

Customer Relations

Strategic Analysis

Problem Solving

Detail Oriented

Communication

Monitoring

PERSONAL SKILLS

Customer focus

Pro-active

Efficient

Resourceful

Decision-making

Logical thinking

Time management

Drive for results

OTHER SKILLS

Microsoft Office

Microsoft Outlook

Excel

WMS skills

Customs Transactions

(Dubai Trade BOE,

Emirsal 2)

DARYLL KEVIN TORRES

M: +971-**-******* / adcvzy@r.postjobfree.com

Deira, Dubai, U.A.E.

Trade Executive / Logistics Coordinator /

Client Service Executive

Handles complaints, queries and proactively follows through with a resolution

Accelerates work instructions to ensure customer satisfaction

Identifies and escalates recurring problems with the system functionality

Organizes timely In/Outbound shipments labeling, leasing, coordination to forwarding shipping lines and agencies

Adheres to all the inspection and certification procedures

Arranges appropriate logistics for the delivery of goods (if goods are not exported) after the preparation of appropriate release documents

Receives confirmed put away sheets from the Team Leader, to customer and endorses the documents to the Supervisor for final verification

Prepares packing lists, receives all documents, chargeable costs and arranges payable duties for timely preparation of export bills by customs clearance department

Continuous internal interaction with the FFD and Warehouse Operations as the case may be in order to regularly update the customer on the status of shipments and timely receipt of PODs

Continuously measures and controls warehouse, transport and documentation activities to ensure service levels and timelines are met

Prepares necessary In/Outbound status reports, stock movement, and ageing reports

Prepares all chargeable services ensuring all costs are available for timely billing

Updates the system accurately and ensures constant communication with clients

Documents and highlights damages, any discrepancies to the customer

Raises all potential issues and opportunities for improvement

Attends to any related duties/projects assigned from time to time, to meet business demands LOGISTICS COORDINATOR - FEBRUARY 2013 – MAY 2014

Reports directly to the Customs Manager

Calculates, process duties and taxes to be billed to the client requiring approvals

Liaises with client on any payment for taxes and duties of client

Preparing Import, Export, Free zone internal transfer documents based on the delivery schedule

Preparing Export documents for Sea Freights from Jebel Ali and Air Freights from Dubai Airport Cargo village

Allocates correct license depending on type of goods being imported

Maintains a close coordination with client on any possible changes as they occur and advices client the restrictions on import and export and, all other customs related matters

Enables competent discussions of all import/export laws and regulations

Posts bond for the products being imported or assist clients in obtaining and sending the Goods

Prepares necessary Import/Export documentation such as Delivery advice, Invoice, certificates of origin and other cargo control documents

Customs Documentation, submission of documents, exit entry submissions/tracking, In & Outbound Gate Pass

Prepares necessary documents as per Incoterms and country mandatory requirements for ROW and GCC countries

Conducts Food Import, Re-export Service from Dubai Municipality and prepare COC and SASO certificate. OTHER WORK EXPERIENCE

SALES REPRESENTATIVE, EL-J Trading, Philippines JUNE 2011 – MARCH 2012

TELEMARKETER INTERNATIONAL SALES, Philippines APRIL 2012 – SEPTEMBER 2012 EDUCATION

BACHELOR OF SCIENCE MARINE TRANSPORTATION (BSMT), University of Perpetual System, Laguna, Philippines June 2008 – May 2011

HIGH SCHOOL, Canossa School of Santa Rosa, Laguna, Philippines June 2004 – March 2008

TRAININGS AND CERTIFICATES

CERTIFICATE OF COMPLETION – RATINGS FORMING PART OF A NAVIGATIONAL WATCH

(MTC Course Program No. 97- 0014), Authorized by the Maritime Training Council, Issued by Seatech Maritime Training Center. March 28 - 30, 2011

CERTIFICATE OF COMPLETION – BASIC SAFETY TRAINING – PERSONAL SURVIVAL TECHNIQUES, FIRE FIGHTING AND FIRE ELEMENTARY FIRST AID, PERSONAL SAFETY AND SOCIAL RESPONSIBILITY Issued by the Philippines Nautical Training Institute (PNTI), January 27 - February 4, 2011



Contact this candidate