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Store Manager Sales

Chennai, Tamil Nadu, India
April 18, 2020

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No:** Abdul Kalam Street, Mob : +91-967*-**-****

Jayalakshmi Nagar Ext, Nerkundram, +91-842*-**-****

Chennai- 600 107. E-mail :

Career Objective

To pursue a career in any challenging environment where I can expose my

9 years of exposure in the capacity as Vendor Management, Purchase, Warehouse, Distribution Store Admin, GRN, Back Office In charge and Store Manager in Stores towards achieving the assigned organizational targets.

Academic Profile

Bachelor of Computer Application, Nazareth Arts and Science College, Avadi. 2008-2011, 80%

12th grade, State board, General Cariappa Higher Secondary School, Saligramam. 2006-2008,74 .5%.

10th grade, State board, V.D.S Jain Higher Secondary School, Tiruvannamalai. 2006, 73%.

Technical Skills


Operating System – Windows Xp, 07

Others - MS-Office


Typewriting (English)

Communication Skill

Team Skill

Interpersonal Skill


Vendor Management

Distribution Management

Purchase Management

Business Develop Management

Inventory Management

Total Experience

9 Years of Total Experience

3 Years of Sales & Marketing,Business Develop Management

Job Profile

Vendor Management & Distribution and Purchase Manager, As Groceries (Staples, Foods & Personal Care) at Ezcost Wholesale Pvt Ltd(, Ekkattuthangal from Feb 2017 to Till Date…

Inventory and Warehouse(FMCG – Grocery/Personal Care/Appliances) at Ezcost Wholesale Pvt Ltd(, Ekkattuthangal from Feb 2017 to Till Date…

Business Development Manager At Chennai Online Grocery, Guindy from May 2016 to Dec 2016…

Store Admin, GRN, Back Office Incharge, Warehouse Incharge and Store Manager in NILGIRIS 1905 (Franchisee Store) a Leading Retail Chain. Vanagaram Branches, Chennai, from September 2011 to April 2016

Store Admin, GRN, Back Office Incharge, Warehouse Incharge and

Store Manager in NILGIRIS 1905 (Franchisee Store) a Leading Retail Chain. Madanandhapuram Branch, Chennai, from May 2011 to August 2011.


Vendor Management

Product Purchasing on vendors(Grocery, Personal Care, Household Products)

Meet with New Vendor and negotiation of Margin Rates

Responsible for achievement of set Sales target for the store

Responsible for achievement of all store KPI targets


Responsibility of Office management and Inventory Management Control.

Fixed MOQ for Per Week & Month compared customers Placing order

Updating Daily Deal Promotion for online customer in discount prices

Customer monitoring day and month by systematical

Distribution & Logistics

Use IT Systems to manage stocks levels, delivery times and transport costs.

Use associated information systems to coordinate and control the order cycle

Allocate and manage staff resources according to changing need and manage staffs

Negotiate with customers and suppliers

Understand, work with and possibly help to develop e-commerce

Develop business by gaining new contracts, analyzing logistical problems and producing new solutions

Motivate other members of the team

Plan vehicle routes and mange projects

End to End Operation

Fulfillment timetables are changing. Consumers want faster fulfillment, and shippers need to move more product at a faster pace Fixed MOQ for Per Week & Month compared customers Placing order

Shipments that previously required one hour to process are now being forced into three-minute intervals, if not faster times.

Consequently, last mile logistics is finally in a position to become part of this push toward faster fulfillment.

Warehouse Experience

Ensure all staff and managers follow Meet, Greet and Direct

Ensure staff and managers proactively resolve customers queries/complaints

Stock Management & Controls

Ensure timely receipt and display of allocated stocks

Ensure coordination and signoff with Spar Inventory team on accuracy and discrepancies in Inwards and Outwards for the store.

Ensure all measures are taken to control shrinkage

Ensure the all checklists and records are followed and updated as per timelines

Ensure feedback on product gaps & quality comes as per timelines to the respective teams in the HO

Ensure store competition benchmarking is done in defined frequency on various functions

Staff Management

Ensure timely execution of staff engagement calendar

Ensure staff retention and engagement is high through motivation, coaching and guiding

Ensure subordinates are groomed to take on higher responsibilities

Ensure staff productivity is maintained as per targets set

Responsible for organizing tasks and managing work schedules and attendance efficiently

Ensure Career passports for all the employees are updated


Ensure daily and weekly review with team is done and required actions are highlighted

Ensure all store facilities are in line with norms

Ensure quarterly rotation of every staff among sections

Sales & Marketing

Visiting existing and new customer

Enrolling B2B and B2C Customers daily,weekly

Solving Sales and Operational, Advertising Issues Monthly

Routine checking with teammate and category executives


Complete store operational requirements by scheduling and assigning employees; following up on work results.

Rotate The Opening Stock’s Minimum Twice In Month

Plan The Purchase budget in every month as per the Sales & Targets

Give Profit & Loss Details In Every Month to the Franchisee

Maintain store staff by recruiting, selecting, orienting, and training employees.

Ensures availability of merchandise category wise ( As Per The SOP )

Reflection in Sales Categories Grow by 20 to 30%

Focus on Private Label Sales. ( NILGIRIS )

2012 Private label contribution is 15 %

But in 2013 & 14 Private label contribution is increased from 20 to 25%

Conduct Consumer Engagement Programs, Bill Buster programs,

Consumer retention Programs, Rewards Program

Maintains store staff job results by coaching, counseling, and disciplining employees; planning, monitoring, and appraising job results and issue.

The compliment to best performer in every month end.

Identifies current and future customer requirements by establishing rapport with potential and actual customers and other persons in a position to understand service requirements. Reflection basket Value will Increased

Formulates pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales;

Markets merchandise by studying advertising, sales promotion, and display plans; analyzing operating and financial statements for profitability ratios.

Protects employees and customers by providing a safe and clean store environment.

Maintains the stability and reputation of the store by complying with legal requirements.

Determines marketing strategy changes by reviewing operating and financial statements and departmental sales records.

Contributes to team effort by accomplishing related results as needed

Bridge between Franchisee to Management & Vendors.

Review with Store Performance in Category wise, P L wise.

Implementation of TOT Policy, Display Contest, maintains of

Gondola, End Cap, FSU.

Build Relationship with Consumer & Vendor.

Store System Admin and Server Incharge

Maintain of Data Base of every purchase products daily

Responsibility of Product margin Analysis and Dumping Managing to our Clearance with out any losses our Company


GRN Process of Backoffice

Nilgiris Virugambakkaam, Madanandhapuram, Vanagaram Branches

From Dec-09 to April-2016


Category Management

Floor Management

Staff’s Arrangement as per requirement on shift.

Stock Out details given to Purchase head

Receiving The Stock As Per The PO & Make Sure All Invoice In GRN

Managing Customers & Consumer Query & Feedback

Maintains store staff by recruiting, selecting, orienting, and training employees.

Category Development & Review, Ensure Profit

Vendor Management & Helps to Purchase Manager to Put the Purchase

Make Sure All the Products In Good Facing In Store with FIFO

Make Sure All The Activities Following And Give The Feedback to The Store Manager

Daily work Verbal Communication

Personal Profile


Father’s Name : SEKAR. S

Date of Birth : 26-Dec-1990.

Sex : Male

Marital Status : Married

Nationality : Indian

Languages Known : Tamil, English

Permanent Address : No:50 Abdulkalam Street,

Jayalakshmi Nagar Ext,Nerkundram,

Chennai-600 107.


I hereby declare that the above furnished particulars are true and correct to the best of my knowledge and belief.

Place : Chennai.

Date : / / Yours Faithfully,


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