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Customer Service Office

Jacksonville, FL
April 14, 2020

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***** ****** **, *** ***

Jacksonville, FL 32218

Phone: 904-***-**** / 941-***-****


Seeking a challenging position in an office or mailroom environment that will provide the opportunity to utilize my expertise and commitment to excellence in customer service.

Ability Summary

Typing WPM: 45

Speak both English And Spanish fluently

Ability to handle irate customers in a patient manner

Friendly, fast learner, very energetic and easy to get along with

Clear communicative skills and adaptable to change

Employment History


02/2012 - 12/2016

GFS Building Maintenance Inc

11220 Metro Pkwy # 30, Fort Myers, FL

In charge of ensuring that all employees performed their duties correctly, was responsible to speak to district manager about possible changes and everything that could be changed, in charge of checking each department and ensuring it was up to district expectations, sent job applications to office, hiried new employees, assisted customers with all needs and requirements, filed and reported any changes, completed worksheets.

United States Post Office

12/2011 - 01/2012

United States Post Office

Jacksonville, FL

Received mail at dock, sorted mail according to zip code and placed in proper container, handled additional assignments as directed, worked on the robots receiving from the robots or handling them, throwing off mail.

Express Agent

01/2011 - 05/2011

Dollar Thrifty

Tampa, FL

Assisted companies most selected customers, made sure they were one hundred percent satisfied, answered phone calls, handed out keys completed reports for documenting any type of damages on vehicle.

Customer Service Representative (CSR)

02/2007 - 09/2007

Savon Furniture

Port Charlotte, FL

Answered phone calls, data entry, set up delivery and pick up dates for furniture, filed, performed all types of office clerical work.

Education and Training

Completion Date

Issuing Institution


Degree Received

Course of Study


American Academy


High School Diploma

High School Graduation

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