GREG WELENSON

**** **** **** **., *****, VA, ****5

215-***-**** (m) 703-***-**** (h) adcrq0@r.postjobfree.com OVERVIEW Mr. Welenson is a recognized expert with decades of accomplishments as communications solutions architect, technology strategy consultant, product manager and service designer. He is well-known for first-to-market, first-in-class products and services in telecom carrier, cable TV and VoIP/UCC markets. He has developed business, technology and acquisitions strategies for large telecoms, mobile/Internet startups and Federal Agencies. Throughout his career, he used descriptive and predictive analytics to redesign key business processes for high performance and cost savings. He possesses deep and broad knowledge of key network protocols, telecom/Internet industry standards, OLTP, OSS/BSS, enterprise mobility and biometric technologies. Mr. Welenson mentored and coached numerous product development and consulting teams. He served on industry standards committees and FCC advisory boards. He is a co-author of original E911/IP NENA I2 standard and a holder of two US Patents on VoIP emergency call routing. Key accomplishments include:

US Government Consulting Firms – supported DHS CBP Technology Directorate as senior SME in strategy development, mobility, biometrics and advanced analytics/AI. Provided expert support for the US Delegation to WCIT-2012 Conference in policy and technology, and to DHS/CBP on biometrics, mobility and analytics strategy. Served as expert adviser for UCC/VoIP solutions to DISA, conceptualized and lead DARPA proposals for advanced machine learning applications

Leading VoIP OTT Service Provider – built key differentiating services – LNP, E911, x11, Directory Assistance enabling customer growth from 1,000 to 450,000, co-wrote the first E911 over IP I1 standard

Big-4 Consulting Firms – VoIP/UCC SME: helped create measurement and analysis frameworks for redesign of the VoIP services for major global telecoms, built VoIP/UC portfolio of service offerings including global mobile LNP suite, SOA and SaaS, re- engineered customer service for major European carrier using advanced measurement and analytics techniques, served as mentor for SIP/H.323/SIGTRAN protocols

Mobile Startups – built pioneering location-based applications for transportation and defense industries, researched markets and technology for speech recognition, wireless E911 and LBS.

CLEARANCES DoD Secret - Current (2010)

DHS CBP Full BI - Public Trust - Active

EXPERIENCE

Technical Architect, SME – Allied Mission Group, April 2018 – June 2019 Senior System Engineer supporting Office of Acquisition, CBP. Network design, machine learning SME in Modeling and Simulations Lab, examining proposed network designs and analyzing performance data using ADTI tools. Modeling in R and serving as biometrics SME. As biometrics SME analyzed requirements for CBP Biometric Exit solution. Evaluated various modeling and simulation products from commercial vendors, JHU/APL and Government.

Technical Architect, SNA-International, November 2017 – March 2018 Designed technical architecture for the DHS Rapid DNA Pilot. Roles include developing use cases, integrating the Pilot in the OBIM/IDENT infrastructure, working with OBIM on development of DNA support as a new biometric modality: IXM and MIS interfaces. The Pilot is the first attempt to examine the use of DNA in Federal Identification/Verification space and includes direct match, kinship validation and kinship search. Senior SME – CBP, Digital Management Inc. (DMI), 2013-2017 Customs and Border Protection (CBP) Technology Directorate, Office of the CTO: senior SME, covering mobility, biometrics, enterprise messaging, network management, machine learning, deep neural networks. Developed enterprise mobility strategy and mobile application development sections of the Enterprise Technical Architecture, API management strategy and requirements, expert support for CTO public events, support for Mobile Applications Development and Biometrics Centers of Excellence (CEEs). Interfaced with DHS teams on mobile security, SOPs and orchestration processes. Built big data/machine learning collateral and initial Deep Learning overview. Analyzed the deployment impact of VoIP, WebRTC, P2P protocols and blockchain, published a survey of biometric modalities and guide for biometrics application developers. As part of CEE team evaluated multiple vendors of face, iris, touchless fingerprint ID systems, face-recognition based impostor detection system, iris authentication system (EyeLock) and biometric exit process. Researched modalities, fusion algorithms and middle-ware used for biometric identification and verification solutions. Defense Division Technical Lead - SME, Pragmatics Inc., 2009 - 2013 Provided technical and policy expert support to DoD part of US WCIT-2012 delegation writing technology white papers, policy briefs, country regulatory environment analysis, Internet Governance issue briefs. Developed use cases, requirements and technology strategy for DCO IM/CHAT open source based replacement (DCS). Provided VoIP/UCC and SOA consulting expertise to various DoD projects and proposal writing teams, using DoDAF, UML and SySML. Served as resident expert in SIP/H.323/Jabber. Worked as lead expert writer on proposal teams for USAF/NetSense2, CBP, DoS for network management and integration services. Built DARPA Narrative Analysis proposal based on AI/NLP text analysis techniques. Senior Manager – Global VoIP SME, Accenture, 2005 - 2008 As Global VoIP Subject Matter Expert (SME) provided core technology and business process expertise to the requirements and delivery teams for Bell South Broadband Transformation Project, including feature design and call flows, business process modeling, platform assessment, CPE management, number management, LNP, E911 and CALEA. Lead large-scale British Telecom, KPN, and Telstra VoIP solution assessments, recommending new approaches to fault management, scalability and technology sourcing using BI data and O&M logs. Lead mobile number portability (MNP) assessment and planning teams for O2-Germany and 3UK. Lead proposal teams for CableLabs VoIP MSO Peering switch. Member of SOA, RFID, IMS development SIGs and Neustar and Telcordia/Granite partnership teams. Extensive use of MATLAB and R in models and assessments.

Director of Business Engineering, Vonage, 2002 - 2005 Lead delivery of major telecommunications services for a pioneering OTT (Over-The-Top) provider of residential VoIP services. Designed and deployed LNP, E9-1-1, 311/x11, 4-1-1/DA. Conceptualized services, built requirements, formulated business rules, defined feature interactions handling, built BI/analytics support, negotiated with vendors/partners, managed multiple deployment projects and refining/refactoring business processes for deployed services. All services were First-in-Class, First-To-Market, and enabled rapid subscriber growth. Served as SME in SIP, SS7/Sigtran, Sonus GSX/PSX, call center management and regulatory issues. Represented Vonage in NENA, NANC, NRIC and FCC forums, spoke at conferences and helped create industry first VoIP/E911 standard. Co-authored NENA VoIP I2 standard. Managed business relationships with multiple vendors and PSAPs, leading Web Services implementations

(SOAP/WSDL) to CLECs and database providers. Provided pre-trial briefings to Vonage executive, legal and PR teams. Was awarded two patents for VoIP Emergency Routing and Call Completion technique. Lead several business VoIP initiatives based on expansion of product suite. Used Matlab for service models and R for call data analysis. Senior Product Manager – SIP/Cable/Mobile, Sonus Networks, 2001 Created SIP protocol development roadmap across GSX, PSX and ASX platforms, leading requirements gathering and release planning for SIP implementation in the softswitch and media gateway. Developed MRDs, PRDs, strategic product plans and marketing collateral. Lead special projects of SS7/ISUP mapping implementation, SIP Firewall/SBC development, PacketCable implementation roadmap, SIGTRAN/SS7/TCAP partner integration support, wireless VoIP strategy development. Represented Sonus in IETF and industry fora. Senior Manager/Product Manager, Cell Exchange Inc., 2000 – 2001 Developed solutions for client base in a location-based services startup. Gathered and codified customer requirements, managed projects for pilots with General Motors, General Electric and United Technologies. Planned and supervised implementation of solutions based on WAP/XML/Java over GPRS interface. Lead protocol R&D for Bluetooth, VoiceXML, SyncML and SIP. Served as the subject matter expert on GSM/INAP/MAP/CAMEL/IS-41 protocols and speech recognition.

Consulting Managing Principal, Telefonica De Espana, 1998 As a member of project leadership lead five person fault resolution team in a large effort to re- engineer service delivery business processes. IBM team developed new IT strategy and lean customer support processes with total projected annual savings of $400M, including $30M in fault management. Presented to C-level executives and top IT management, reviewed various Telefonica’s research labs efforts (I+D). Co-lead the IBM team, which developed MRDs and system requirements for all proposed OSS/BSS systems. Summary of Experience, 1980 – 1998

Mr. Welenson was a leading developer of fault tolerant OLTP applications and large SQL data bases based on Tandem Computers Non-Stop platform. He supported major financial accounts for Tandem from 1981 to 1986 and as an independent consultant worked for industry leaders in cable TV, telecommunications, state government and logistics industries (Comcast, Sprint, Federal Express, Texas Medicaid Program, C.H. Robinson) on long-term software development, database design and performance tuning assignments. Designed industry first IP-based ACD control bridge, redesigned industry leading cable billing platform to run on IP networks, built AI based payments and channel management system. Expert in SS7, legacy PBX systems and call center operations.

CERTS IEEE Certified Biometrics Professional (CBP) (2014), ITILv3 Foundations Level (2012)

EDUCATION MBA – Edinburgh Business School, Heriot-Watt University, 1998 M. Sc., Telecommunications – University of Colorado, 2001