CURRICULUM VITAE

Rajeev Kumar Kathuria

**, ********* *****

Adhoiwala, Near Anchal Dairy,

Raipur Road, Dehradun

Uttarakhand.

Tel: +91-908*******

E mail: adcpiv@r.postjobfree.com

OBJECTIVE

To be a part of dynamic and progressive organization as well as to achieve dream level of intelligence by sharing knowledge and being a true professional and utilizing my potential to the fullest so as to be asset for the organization.

ACADEMIC PROFILE

Year(s)

Qualification - Degree/Diploma/Certificate

Board/

University

College/Institute

2008-2010

MBA

(HR & Marketing)

Uttarakhand Technical University

Nimbus Academy of Management (NAM),

Dehradun

2005-2008

B.Com

HNB Garhwal University, Srinagar, Uttarakhand

DAV(PG) College, Dehradun

2004-2005

SSC

CBSE

Scholars Home,

Dehradun

2002-2003

HSC

CBSE

Scholars Home, Dehradun

WORK EXPERIENCE

Company : Bajaj Allianz Life Insurance Duration: 17 -Jun-2019 – Till Date

Designation : Branch Operation Head

Base Location : Dehradun.

Company : Tata Aia Life Insurance. Duration: 11 -Jul-2018 – 15-Jun-2019

Designation : Branch Operation Executive

Location Worked : Ludhiana.

Company : Future Generali India Life Insurance. Duration: 8-Jan-2018 till 10-Jul-2018

Designation : Sr. Executive Branch (Operations Dept.)

Location Worked : Chandigarh.

Company : Kotak Mahindra Old mutual Life Insurance. Duration: 6-Feb-2017 Till 4-Jan -2018

Designation : Assistant Manager (Operations Dept.)

Location Worked: YamunaNagar, Dehradun, Chandigarh, and Sirsa.

Company : IDBI Federal Lic Ltd. Duration: 12-Jun-2014 till 4-Feb-2017

Designation : Associate Branch Support (Operations Dept.)

Location Worked: Dehradun, Chandigarh.

Company : Bajaj Allianz Lic Ltd. Duration: 26-Jun-2010 till 12-Jun-2014

Designation : Customer Support Executive (Operations Dept.)

Location Worked : Dehradun, Haridwar, Saharanpur, Roorkee, Srinagar, and Gopeshwar.

Job Profile

Operation Management, Cashier, Customer Service Management, Team Handling.

Manage Policy Servicing, Grievance Management & Customer Service Management

Financial and Medical underwriting of applications.

Claims Handling ( Death Claims, maturity Claims )

Retention ( Surrender)

Manage processing and Investigation of claims.

Banking (Cash and Cheque Lodgment)

Renewal Calling & Collection.

Domain training for various departments on operations management.

Conduct effective analysis as part of identify growth in persistency ratio

Process New Business Cases Scrutiny, Inwarding & Issuance.

Doc QC of New Business Cases.

Cashiering & NB Scrutiny for Channels (Agency, Banca, DD Channel, Business Procurement, Alternate Channel, CSF Channel, and DSF Channel, S2S Channel )

Petty Cash Handling & Maintaining Vendor records.

Sales Admin (Processing Agency Recruitment Form & Conducting Exams).

Administrative Work ( Branch Maintenance, Electricity Expenses, Telephone Expenses, Courier Expenses, Housekeeping Expenses, Security Guard Deployment, Transportation Expenses, Vendor Payments)

Handled Team of Customer Support Executives.

Worked on Company Software ( Oracle, Elixir,Life Asia, Ione,Siebel, Bpms )

Internal Process Audits & Process reviews to ensure Compliance & Quality.

Manage underwriting turnaround time for all New Business and Revival cases

Grievance Management for internal and external customers.

Providing KYC & AML Training to Advisors, Agency Leader, and Manager and Bankers.

Areas Worked (Dehradun, Saharanpur, Roorkee, Haridwar, Rishikesh, Srinagar, Gopeshwar, YamunaNagar, Sirsa, Chandigarh, Ludhiana )

ACHIEVEMENTS

Certificate by Head –Branch Operations & Customer Service

Certificate of Appreciation” by Head – Renewals

Renewal Excellence Awards by Head of Renewals

Certificate of Issuance Excellence by Head- Agency IDBI Federal

Certificate of Issuance Excellence Trophy by Branch Head – Tata Aia Life

PERSONAL DETAILS

Father’s Name : Mr. A.K. Kathuria

Date of Birth : November19, 1987

Sex : Male

Marital Status : Unmarried

Language Proficiency : English, Hindi& Punjabi

Permanent Address : 27, Saraswati Vihar, Adhoiwala

Raipur Road

Dehradun, Uttarakhand.

Ph. No.: +91-908*******

Place: Dehradun Rajeev Kumar Kathuria

Date:

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