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Customer Service Sales Consultant

Location:
Montgomery, AL
Posted:
April 06, 2020

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Resume:

Mckenzie Hedrick

P: 706-***-**** E: adcnzk@r.postjobfree.com

EDUCATION

University of Georgia, Athens, Georgia – 2020

Bachelor of Science in Agriculture in Animal Science Bachelor of Science in Agriculture in Biological Science GPA: 3.58

Atlantis Fellow: Hospital Cruz Vermelha, Lisbon, Portugal— May 2018

• A three-week shadowing opportunity to experience the culture, medical system, and life as a doctor overseas.

• Experienced multiple operations such as a triple bypass open-heart surgery, a spinal fusion, insertion of a pace maker, and placement of a stent.

• Spent several days learning about the different areas of the hospital including radiology, ophthalmology, cardiology, gastroenterology, and orthopedics.

• Witnessed and discussed the pros and cons of living and working in a country with public healthcare. Study Abroad: Nicaragua and Costa Rica— May 2017

• Volunteered for two weeks assisting veterinarians in free pet clinics.

• Gave physicals which consisted of checking the animal’s overall health, obtaining any medical history from owners, taking the animal’s temperature and other vitals.

• Calculated medication dosage using animal’s weight.

• Administered vaccines, medication and filled the veterinarian’s post operation prescriptions.

• Prepped animals for surgery by inserting catheter, calculating drug dosage for each patient, administering pre- surgery drugs after confirmation, shaving and sterilizing incision area, and intubating patient.

• Assisted in surgery by handing instruments, clamping, suturing, administering anesthesia, and continually checking the animal’s vitals.

EXPERIENCE

Sales Consultant: Simply Mac; Athens, Georgia — February 2016 - August 2016

• Answered customer questions over the phone regarding store operations along with a wide range of technical inquires.

• Troubleshot technical issues regarding all types of apple products.

• Sold a variety of apple products and third-party accessories based on knowledge of inventory and analyzing customer need in order to find the right piece of equipment for them.

• Taught basic tech classes on how to operate apple products, sync other devices, and how to use certain applications like iPhoto.

Taqueria Tsunami: Hostess; Athens, Georgia — January 2016 - March 2016

• Responsible for assigning servers tables, rotating customers through each section in a fair manner, designing and implementing sections each night to maximize work flow, and fill in for servers when needed.

• Greeted and sat customers in a friendly manner.

• Utilized problem solving skills when long wait times caused overcrowding in lobby by giving customers the option to leave a callback number.

VOLUNTEER WORK

CPC at UGA: Athens, Georgia— January 2017- August 2017

• Cleaned and stocked exam rooms and treatment areas with supplies like gauze, needles, medications, and other basic supplies.

• Ran fecal flotation tests, heart-worm tests, FeLV/FIV tests, and stained slides. Athens Area Humane Society: Spay and Neuter Clinic; January 2017- August 2017

• Assisted in animal recovery by administering vaccinations, karo, trimming nails, microchipping, and removing intubation tube.

• Cleaned and packed sterilized instruments for surgery.



Contact this candidate