Post Job Free

Resume

Sign in

Manager Training

Location:
San Antonio, TX
Posted:
April 05, 2020

Contact this candidate

Resume:

IK Egharevba, MBA, PMP, Prosci Phone: 830-***-**** Email: adcnrv@r.postjobfree.com

1

IT STRATEGY, PROJECT & CHANGE MANAGEMENT LEAD

CORE COMPETENCIES

• IT Project Management

• Organizational Change & Transformation

• Software Testing and Quality Assurance

• Stakeholder Identification & Engagement

• IT Strategy & Consulting (Big 4 experience)

• Learning & Development

• Business Analysis and Requirements Management

• SAP S4 HANA

EDUCATION

MBA. Management Information Systems; The University of Texas at Dallas August 2010 BSc. Electronic/Electrical Engineering; Obafemi Awolowo University August 2004 CERTIFICATIONS

Project Management Professional (PMP) Certificate PMI Prosci Change Management Certificate Prosci

SAP Activate Project Manager Certificate SAP (Waldolf) Certificate in Business Analysis George Washington University Certified Scrum Master

WORK HISTORY

Marathon Petroleum Feb 2016 – Present

Position: Sr Manager, Project Management Office

Responsibilities: Project Management/ Change Management / Training

• As a Project Manager in the Transformation Management Office (PMO / CMO), developed SOW, standard processes for IT solutions and implemented across the organization

• Conducted change impact assessments and analysis of business processes; developed change management and communication and training plans.

• Managed impacts and cross dependencies of other projects and initiatives in the portfolio to ensure alignment

• Developed communication plans and materials including newsletters, e-mails, PowerPoint presentations etc.

• Developed stakeholder and leadership alignment roadmaps and prepare leadership for communication and training event facilitation.

Dynamic IT leader with 14 years of experience and strong specialization in SAP ERP Consulting, Business Analysis, Project/ Change Management and Solutions Delivery. Hands-on change agent, a tenacious driver of exceptional performance, with a flair for harnessing and optimizing resources to deliver business transformation projects. Known to consistently deliver on improved business processes, operations excellence and cost efficiency. Able to communicate with technical, functional and senior management audiences. Program Management - Big picture visionary skilled in developing state-of-the-art solutions that drive revenue, profit and productivity gains. Responsible for overall program/project plan, goals establishment, budget, funding proposals, cost-benefits analysis, effort estimations, risk management and supplier/vendor management.

IK Egharevba, MBA, PMP, Prosci Phone: 830-***-**** Email: adcnrv@r.postjobfree.com 2

• Identified business readiness criteria and managed defining the readiness process

• Identified training requirements and managed the development of training curriculum

• Managed SAP Implementation agile project life cycle including testing, production rollout.

• Managed project team performing off-shore development/testing and training documentation.

• Managed team for mapping of client's business process to SAP Business process and procedure.

• Developed and deployed user adoption/training programs for SAP implementation project including design of sustainability best practices.

• Created change management strategies and assessed change impacts for Global SAP S4HANA implementation. Applied structured methodology and led change management activities, including defining and measuring success metrics and monitoring progress for the program.

• Partnered with Project Managers to integrate change management activities into project plans and supported communication and training efforts.

• Responsible for delivery of training/ knowledge transfer strategies, quality review of deliverables and documentation from implementation team to prepare the build / AMS teams for post go-live support.

• Prepared and presented weekly & monthly dashboards to project leadership. Worked with leadership to mitigate risks and resolve showstoppers impacting the project delivery.

• Project manager for SAP Success Factors LMS implementation. GENERAL MOTORS Jul 2014 – Feb 2016

Position: SAP OCM / Training Lead

Responsibilities:

• Design and execution of an Organizational Change Management program in support of the SAP deployment for end-to-end processes supporting Finance, Purchasing, and Customer Care/After sales.

• Collaborated with the business on the change assessments, training solutions, and supported business readiness activities.

• Responsible for training development, testing, and deployment activities.

• Prioritized work across multiple projects to coordinated delivery within allotted project timelines

• Responsible for the user roles and mapping activities including segregation of duties activities

• Developed, created and maintained all processes and guidelines, design document, training material, templates, upgrades, and testing.

• Supported uPerform upgrades (5.2) and tested new functionalities with system post-upgrade.

• Created global consistency governance for uPerform tool to meet the needs of customers, and ensure understanding of the tool.

ERNST AND YOUNG (Contractor) Apr 2014 - Jul 2014

Position: SAP Business Readiness Consultant

Responsibilities:

• Worked with Delivery Leaders, AMS Leadership and support personnel to develop & monitor project transition from development phase to production support mode.

• Provided SLA compliance and project status reporting to client' executive leadership team and relevant stakeholders.

IK Egharevba, MBA, PMP, Prosci Phone: 830-***-**** Email: adcnrv@r.postjobfree.com 3

• Participated in the setting of objectives, strategies, plans, programs, performance standards/metrics, procedures and conduct performance reviews against these guidelines

• Led Knowledge Transfer (KT) and Responsibility Transfer (RT) from Implementation partners.

• Developed Knowledge management repository to ensure training and KT documentation is up to date. IBM Jan 2012 - Apr 2014

Position: Management Consultant – SAP Global Business Services Responsibilities:

• Involved in analyzing business requirements from the business users and prepared the blueprints and schemas for further customization.

• Identified and addressed the Gaps with SAP application through Gap Analysis Implementation as per ASAP methodology - Scoping, Project preparation, Business Blue Printing, Realization, Final Preparation, and Go-live.

• Prepared and analyzed AS IS and TO BE work flow scenario, designed new process flow and documented the business process and various business scenario and activities of business from the conceptual to procedural level.

• Led teams to create, document and facilitate trainings for end users on processes in SAP framework as well as creating business intelligence (BI) reports.

• Managed defect resolution process and implemented change management for enhancement tickets.

• Participated in CAB (Change Advisory Board) committee meetings to review and approve changes

• Provide AMS support to end users, identify research and resolve technical issues, track and monitor problems and escalations to ensure timely resolutions, monitor response times and efficiencies and resolve complex problems.

Position: Lead OCM / Training Consultant

Responsibilities:

• Developed job aids and training materials. Created presentations, presenting to various stakeholders, and facilitation meetings and discussions.

• Led the training and development effort for the SAP implementation

• Developed training plan, conducted needs analysis, developed course curriculum and outlines.

• Created project templates and training materials, including instructor-led training (ILT) using Microsoft PowerPoint, system tasks and job-aids.

• Participated in requirements gathering and developed business process flows for the as-is and to- be processes.

• Supported change management activities including communications and role to transaction and course mapping.

ACCENTURE Jan 2011 - Jan 2012

Position: Senior SAP Consultant: Project/ Change & Integration Management Responsibilities:

• Organized and managed the phases of integration testing, User Acceptance testing for global SAP Implementation.

IK Egharevba, MBA, PMP, Prosci Phone: 830-***-**** Email: adcnrv@r.postjobfree.com 4

• Managed testers during scripting and execution, as well as the reporting and administration of testing progress.

• Tracked the progress of testing daily and ensured that all issues were appropriately logged and assigned to appropriate personnel.

• Managed Defects: Categorized, dispositioned hyper care tickets with the process teams. Ensured SLA for Critical/ High defects, UAT exit criteria achieved.

• Communicated with Project manager and Integration Manager on the status of test completion and defects. Worked with PMO to disposition Scope changes appropriately.

• Led and monitored knowledge transfer plans to Operations team VERIZON Jan 2006 - Jan 2011

Position: Senior Business Analyst – PMO

Responsibilities:

• Worked with business & technical stakeholders (Subject Matters Experts, QAs and Developers) to develop high quality business requirement & functional specification documents.

• Prepared and analyzed AS-IS and TO-BE work flow scenarios, performed GAP Analysis, designed new process flow and documented the business processes from the conceptual to procedural level.

• Involved in manual testing at various phases of the project development, and facilitated with conducting User Acceptance Testing (UAT) with business users.

• Created training documentation including but not limited to course assessments, BPPs, coaching materials, conceptual presentations, design documents, eLearning modules, exercises/data, outlines, process flows, simulations and training strategies

• Completed SAP Organizational Change Management (OCM) tasks including but not limited to communication plan development, delivery of communications, identification/management of roles and responsibilities, analysis of training gaps, and identification of key stakeholders. TECHNICAL SKILLS & Tools

Tools: HP Quality Center, HP PPM, SharePoint, SAP Solution Manager, Remedy. Software Applications: Microsoft Office (Word, Excel, Visio, PowerPoint and Outlook, Project), Power BI ERP Applications/Modules: SAP S4 HANA, SAP ECC 6.0 SD, SRM, MM, APO, PeopleSoft FSCM, Success Factors

Training & User Adoption Tools: uPerform, UPK, Adobe Captivate, SAP Workforce Performance Builder

(SAP EnableNow)

Work Authorization

US Citizen



Contact this candidate