Tina M. Slavik

Las Vegas, NV • 607-***-**** • adclxe@r.postjobfree.com

SUMMARY

Soon to be Las Vegas resident seeking opportunities to promote a hospitality or event venue or sports team utilizing my years of experience in public relations and training. Provide a wide range of community relations support to a variety of customers including political officials, medical professionals, and targeted audiences of the public. Interested in adding value to a community through enhancing awareness of its hospitality venues.

ACHIEVEMENTS

•Contributed to millions of dollars of revenue by assisting providers with writing better documentation to meet state and federal guidelines

•Provided technical assistance and emotional support to providers when dealing with complex situations

•Certified as the Public Information Officer for my local Health Department

•Trained by Homeland Security on best ways to reach the masses, catering messages to a variety of audiences

SKILLS

Event Management, Written and Verbal Communications, Customer Relationship Management,

Presentation Skills, Creating Compelling Content, Integrated Marketing Communications, Public Relations, Press Releases, Training, Stress Management, Counseling

EXPERIENCE

Provider Relations and Support Services Coordinator, United Health Services, 05/2019-Present

•Provide weekly presentations and training to providers, managers and directors

•Communicate daily with administrators and department managers to improve/enhance overall experience

•Train newly hired and current providers one on one and provide day to day on-site support

•Improved the provider’s impression of our system, patient care and customer service scores

Clinical Systems Trainer, United Health Services, 09/2011-Present

•Supervised, organized and created PDoc (electronic provider documentation) training for over 300 providers

•Increased compliance with documentation from 40% at implementation to 85% at current state

•Create manuals and design all educational materials for Providers, Nursing and Ancillary staff

•Manage, modify and organize training materials used for training Providers, Nursing and Ancillary staff

•Deliver customized training and educational material that is relevant to each specialty

Information Analyst II, United Health Services, 04/2011-09/2011

•Assisted with the implementation of the new Electronic Medical Record (EMR)

•Developed workflow mapping for the nursing units in conjunction with the Clinical staff members

•Created guidelines used for Quality Improvement project and anticipated enhancements to the EMR

Public Health Educator, Tioga County Health Department, 04/2007-04/2011

Outreach Coordinator, Lourdes Hospital, 11/2006-08/2007

Community Activities Liaison, Broome County Office For the Aging 09/200*-**-****

EDUCATION and TRAINING

Bachelor of Science, Concentration on Health and Wellness, SUNY Cortland, May 2006

Continuing Education in Public Health, Emergency Preparedness and training through SEMO, FEMA, Incident Command System (ICS) and Homeland Security

Lean Sigma Six Yellow Belt and Green Belt classes