Nikhitha Bashkar Shetty

adclqb@r.postjobfree.com

*** *** ****** ****, *** 319, Belmont, California 94002

+1-650-***-****

EXPERIENCE Senior Sales Account Executive July 2017 - Present Skupos Inc, San Francsico, California

• Handled the direct sale of the application to the c-store customers, from initial contact to the close of the sale

• Increased the visibility of the company by representing at several trade shows and conferences. Was involved in coordinating and presenting onsite product demos

• Built strong relationships and customer loyalty with over 1000 customers.

• Established new customers through referral and lead generation.

• Achieved highest sales rank within the company with a 90% closing rate. Was recognized as the top sales person multiple times.

Sales Development Representative Aug 2016 – June 2017 Frontspin, San Mateo, California

• Booked sales meetings for potential customers and surpassed goal in every month employed

• Was the top performing sales representative for several months. I have been #1 out of the 3 others

• Exceeded daily activity expectations of 200+ calls and more than 2 hours of talk time

• Managed and tracked the sales activity in Frontspin app

• Used self-sourced strategies to generate leads. Utilized Siftery.com, Salesforce.com and LinkedIn to implement the prospecting strategies

• Was involved in writing blogs and creating email templates for efficient prospecting

• Helped with the varied tasks around the office that the startup culture demands Sales Development Representative And Training Coordinator Mar 2016 – July 2016 Mansa Systems, California

• Was responsible for the inside sales by generating pipeline for the products 'SyncQ' and ‘MassMailer’.

• Used email, phone and LinkedIn channels to generate the pipeline from a target list of companies and contacts.

• Maintained active engagement with new and existing leads through creative follow-up communications designed to increase customer interest in Mansa products and services. Business Development Executive Jan 2015 – Dec 2015 Axis Bank, Mangalore, India

• Acquire new Bank customers and pursue new business relationships. Was involved in selling the following products - Savings/Current accounts, Term Deposits.

• Cross sell 3rd party products - credit cards, loans (mortgage and personal), IPG Products (Life Insurance, General Insurance, Mutual Fund, Online Trading)

• Travelled extensively within the assigned area and conducted market/customer mapping.

• Identified sales prospects and conducted business development activities, followed up on new leads and referrals to generate business.

• Ensured customer satisfaction and retention by resolving customer queries. Maintained periodic status reports, including daily activity report and calls/follow-ups made. Instructor Jan 2013 – Oct 2014

Prabhavya Coaching Classes, Mangalore, India

• Served as an Instructor for business studies and statistics. ACHIEVEMENTS • Received the best outgoing student for the academic year 2013-2014 in SDM College Of Business Management

• Received 'Hat Trick' award by Axis bank for my expertise in selling Life Insurance product

• In recognition of my excellence in Axis bank, got promoted (fast track) to sales officer within 10 months.

• Have represented in the Nationals and State events in 400m race. Following are my achievements:

• Won Gold in 4x100m relay Nationals in 2009.

• Won silver in 400m individuals state amateur in 2009.

• Won silver in 4x400m relay State in 2008.

EDUCATION SDM College Of Business Management, Mangalore, India Oct 2012 – Jun 2014 Master of Business Administration - Marketing and Human Resource Management Percentage: 71.6 Courses: Marketing Research and Strategies, Consumer Behavior, Financial Accounting, Management Operations Research, Management Information Systems, Cost Accounting ST. Agnes College Autonomous, Mangalore, India Jun 2009 – Jun 2012 Bachelors In Commerce Percentage: 66

Courses: Marketing and Advertising Management, Human Resource Management Financial Accounting, Entrepreneurship Development Program SKILLS General Skills: Salesforce (CRM), Wordpress and Drupal (CMS) Computer Skills: MS Office - Excel, Word, PowerPoint, Outlook Programming - SQL basics, HTML

Operating System: Windows 7, Linux

ACADEMIC

PROJECTS

SDM College Of Business Management, Mangalore, India Study on customer satisfaction on Mobile and Broadband in BSNL services Jan 2014 – Jun 2014

• Did an extensive study on the consumer usage of BSNL services - Indian based telecommunication company

• Understand and evaluate the customer satisfaction level for mobile services and broadband services

• Suggested guidelines for BSNL in order to provide better focused services Study of customer satisfaction on United Toyota Jan 2013 – Jun 2013

• Evaluate the customer satisfaction of Toyota cars and differentiate the satisfaction levels with other car brands

• Suggested guidelines for United Toyota based on the study to provide better services

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