Resume of Sandesh Desai

Mobile no.993*******, 842-***-**** E-mail id: adcj46@r.postjobfree.com

SUMMARY

Total 22+ years of domestic and international experience in SAP and Non-SAP business functions this also includes 13+ years in SAP R/3 (4.6c, 4.6b, 4.7E, ECC 5.0 & ECC 6.0) implementation and production support in SD and MM modules.

Having knowledge of SAP SD on S/4 HANA EM with activated methodology and Fiori launchpad.

Bachelor of commerce with post graduate diploma in management with specialization in E-commerce.

Worked in validated and regulated work environment and assisted business users in processing Installation Qualification, Operational Qualification and Production Qualification.

Managing and protecting SAP landscape and virtual machines from unforeseen loss and damages.

Worked in various industry viz. Information Technology, Manufacturing, Jewelry, Pharmaceutical and Healthcare.

Provide successful SAP support across the globe for more than 2000 SAP users.

Creating and implementing of SOP, establishing of norms and procedures for smooth handling of SAP projects, support and practices.

Encouraging and promoting SAP Best practices and control the flow of business requirement with in SAP.

Handled large team size which includes functional and technical SAP experts.

Handled SAP support teams throughout multiple shifts for smooth global SAP support activity.

Proficient in communicating with stake holders. .

Creating strong data base for future learning and carry out root cause analysis for the incidents.

Undertaking of weekly Summary Report, task and activity to meet the business needs.

Business Process analysis, Gap analysis thereby solution designing and implementation.

Hands on experiences in SAP configuration for SD and MM modules.

Cross functional knowledge and understanding integration points with all other modules of SAP. Experience in business processes like Return orders, Stock Transport order, Inter-company Sales and Third Party sales process.

Knowledge of ABAP tables, LSMW, BDC, Queries, User exit, debugging, interface design and SAP Database, with knowledge of EDI/IDOC.

Involved in 5 implementation & 4 supports in SAP R/3 -SD with knowledge of ASAP methodology.

Strong intra personal skills in interacting with end users, managers and technical personnel. Excellent work ethics, self-motivated, quick learner, team player, and team oriented.

Have been participated in Track and Trace project for serialization and aggregation related global requirement for pharmaceuticals. (DAVA compliance, EUFMD, US compliance)

SKILLS

Strategy

Large-scale ERP Management, Communications & Training Strategies.

Software Package

SAP R/3 4.7E, ECC 5, ECC 6, ECC6 EHP8, SAP- BIW, SAP – GTS 7.1, Solution Manager7.1 & 7.2, S/4 HANA EM, SAP Fiori.

Applications & Tools

SAP, Brillio, Windows Outlook, Share Point, Power Point, Visio, MS Excel, MS Word, MS-Project, Coral Draw, Page Maker, RWD Uperform, OSETS, MS-VSS 6.0, Logme in, Team viewer, Snagit. VNC, Move-It, SCCE, One Note, Webex, Skype and Smart Tracker of TraceLink.

Programming Languages

Dbase, FoxPro, RDBMS (Oracle & Developer2000), Basic ABAP

PROFESSIONAL IN-HOUSE TRAINING:-

1

SAP R/3 4.7E SD configuration

9

Audit Readiness (GT and ICH GCP E6 and Guidelines)

2

ITIL Training (ITSM)

10

Prevention of Discrimination and Harassment at workplace

3

Project Manager Office (PMP & PMO)

11

Business Etiquette

4

MS-Project

12

Conflict Management

5

New Age Manager

13

First Time Manager

6

RAID Management

14

Pharmacovigilance Awareness Training

7

Analytical Skills and Decision Making program

15

Track & Trace overview training on serialization and Aggregation.

8

Finance for Non Finance

16

Quality & Validated systems.

SAP PROJECTS EXPERIENCES

Employer : Glenmark Pharmaceutical Ltd. – India

Role : SAP IT Manager

Duration : August 2009 to January 2020 (10 years 5 Months)

General Responsibilities:-

-Responsible in Track & Trace project for serialization and aggregation of packing levels.

-Handling of business users’ SAP issues.

-Identify and understand scope of work.

-Dealing with capacity planning.

-Preparation of PMO reporting.

-Taking care of SAP and Non SAP systems.

-Managing of SAP functional and technical team.

-Deals with Role and Authorization related issues.

-Setting up KRA and Maintaining SLA for team.

-Updating and Creating of SOP.

-Undertaking of Roll outs projects.

-Under taking of SAP test systems refreshing – need base.

-Handling smooth transition and arranging SAP trainings, KT for New Joiner and other employee.

-Dealing with s with New SAP ID for creation, change, replacement, blocking and unblocking requirements.

-Maintaining of all SAP documentation for change request and other issues.

-Undertaking of implementation of end to end process.

-Provide assistance to business users for Audit, Statutory and Compliance query.

-Identify GAPs, impact analyses and Initiate CAPA.

-Develop new processes for best SAP practices and Administration.

-Dealing with Virtual System connectivity with SAP systems.

-Dealing with 3rd party Vendors to establish interfaces with SAP systems.

-Create, update and modify the repository as per requirement.

-Projects:- 1) Implementation in Glenmark Pharmaceutical – Czech Republic

2) Implementation in Glenmark Pharmaceutical – Slovakia

3) Implementation in Glenmark Pharmaceutical – Romania

4) Completion of GST Tax project - India

5) Completion of GST ASP project - India

6) Participated in Solman 7.2 upgrade - India

7) Implementation of new Role and Authorization (revamp) - Global

8) Implementation of country specific compliance, Track & Trace projects - Global

Project Roles:-

Participation in requirement gathering & creation of AS IS process document.

Participation & creation of TO BE processes.

Identification of GAPs in processes & designing solution for removing of GAPS.

Creation of BBP processes. And creation of configuration documents.

Configuration of various sales processes in view of various requirement viz. Legal, Accounting, Reporting, Printing etc.

Configuration of basic functions supporting to sales processes.

Preparation of functional specifications for printouts & reports to be developed.

Participation in user training.

Participation in user training & preparation of Training document.

Providing Hyper-care support and handover activity.

Continues SAP support for any kind of issues.

Support Roles:

Involvement in daily SAP support activity for domestic & international SAP users.

Responsible for solving global SAP issues & designing solutions.

Requirement gathering & mapping of new end to end scenario.

Preparation of Gap analyzing & providing solution thereof.

Identify & propose area of improvement from unutilized SAP functionality by demonstrating before identified business users.

Handling EC sales and Plant Abroad issues.

Designing & developing new requirement as per user’s requirement.

Reviewing of authorization matrix.

Helping users in creation of MIS as per their objectives.

Training to the users for increasing SAP usage within organization.

Identify area for automation in SAP business processes.

Exploring solutions for organization requirement in sync with SAP system.

Providing help in SAP audit documentation process.

Employers : Objectwin Technology INC. (January2008 to July2008)

Perceptive Technology INC. (August2008 to December 2008)

Role : SAP SD Consultant

Client : Movado Group INC. Paramus, NJ

Movado is leading company in manufacturing of Watches. Movado sold watches worldwide and cover most watch industry categories. Movado have implemented SAP ECC 6 for all modules.

Responsibilities:

Configured Standard Sales order, Third party, Consignment & Make to Order.

Configured end to end process of Inquiry, Quotatin & further sales order flow till Invoicing.

Configured new pricing procedure for domestic customers for different sales order types.

Have configured Inter company & Intra company stock transport orders.

Have mapped inter company sales process.

Configured automatic determination of Plant, Item category, Schedule line, Requirement type & alongwith automatic determination of shipping point.

Configured account determination for commercial Invoicing.

Employer : Covansys (India) Pvt. Ltd. - Mumbai

Role : SAP SD Consultant

Duration : August 2007 to January 2008.

Client : CRIL (Color & Roofing India Ltd.) – Mumbai

CRIL is a manufacturing company of different types of metal roofs & sheets used in construction & housing industries. Their manufacturing units are located in India and internationally.

Responsibilities:

Trouble shoot daily issues during sales order processing.

Master data maintainance like Customer Master, Customer Material Information Record, Product Proposal & condition record for pricing alongwith user training.

Worked on Variant configuration with make to order sales scinario.

Helping business user in training, mapping new requirment & documentaion.

Fixing issues by configuration and master data maintianane as per the requirments.

Created Functional Specifications in design of open order processing report & tested sucessfully.

Configuring CIN for excise duty & providing training along with documentation.

Configured Credit note scenario for Return goods, Demage goods.

Set up Organizational structure for Transportation planning points.

Configured basic function Route, Output determination, Partner determination & Text Control.

Configured Shipment doc type along with shipment cost document, Item category.

Define & Assign Number Renge, Maintain Transportation Relevence, Blocking Reasons.

Configured Mode of transport & shipping type.

Configured activity profile for background PGI in Shipment document.

Employer : MindTech Solution Pvt. Ltd. - Mumbai

Role : SAP SD MM Consultant

Duration : January 2007 to August 2007.

Client : Goldstar Jewelry Pvt. Ltd, Mumbai

Goldstar is Jewelry Company manufacturing and export studded jewelry product like pendant, ring, ear ring, bracelets & Necklace located in Mumbai, India.

Responsibilities:

Support to existing production system by solving day to day issues in SD and MM module.

Maintained Master Data relevant to Customer, Condition Record, Material determination, CMIR, Material exclusion and inclusion records.

User Manual preparation and training to core team and end users.

Documentation of business process and validation with business owner.

Presentation on organization structure and product categories and distribution channel of jewelry products.

Modification in existing configuration of sales orders, delivery, billing & invoicing.

Provided reports & post implementation support, end user and coreuser training for SD.

Created ABAP query and user specific transaction code with control of authorisation.

Built Configured control in view of Sales Area for sales order document like Inquiry, Quotation and Order.

Training given to understand SIS and other important transactions in view of reporting purposes.

Configured plantwise invoicing number rang with the use of standerd functional module.

Maintained sensetive fields for dual control in Customer Master.

Employer : Bluestone Consultancy Services Pvt. Ltd.

Role : SAP SD consultant

Duration : July 2006 to Dec 2006.

Client : Shobha Asar pvt. Ltd.

Shobha Asar is Jewelry manufacturing and retailing of Jewelry products like Diamond, Ring, Pendent, Bracelets, and Necklace etc. They organize trade & exhibition of Jewelry product at international level.

Role and Responsibilities:

Followed ASAP methodology to complete the implemention with tight control of all requried documention like BPML, CSBP & FSBP along with Business Blue Print.

Completed requriement gathring from verious leval of customer like SME, Managers & Stake Holders.

Configured Enterprises Structure together with implemention team as per companies AS-IS processes.

Configured Customer Account Groups for Business Partners & SD Basic Function (Pricing, Free Goods, Account Assignment & Costing, ATP & TOR, Partner Detarmination Text Detarmination & Incompletion procedures) to support verious scenario of the business.

Implemented Enquiry, Quotation, Sales Order (Standard, Third Party, Consignment & Make to Order. Further Implemented Contract for selected end customer.

Configured SD Batch Management.

Configured Product Hierarchy by extending Data Dictionary Structure PRODHS up to 6 level.

Mapped Variant configuration for configurable materials along with dependencies for Super BOM & Routing. Also configured Charactaristics, Values & Class.

Configured Deliveries (Outbound, Replanishment, Return & without reference) alongwith automatic determination of Item Category, reason for blocking delivery & Proof of Delivery.

Have done settings relevent to Picking & Packing along with picking deteramination.

Configured Simple Credit Management.

Employer : Zandu Pharmaceuticals Works Ltd, Mumbai

Role : 1) SME and CTM 2) SAP SD executive.

Duration : June 2004 to June 2006.

Zandu is manufacturing and distributions of Ayurvedic and pharmacy products. Zandu is one of the leading company in pharmaceutical industries.

Responsibilities:

Participated in discussions on requirement giving sessions with SAP business partner WIPRO, Stake holders and end users.

Prepared BPML i.e. Business Process Master List as a consolidated processes of business.

Prepared CSBP i.e. Current State Business Process as a further breakdown of each business process as mentioned in BPML.

Prepared various documentations for explaining business scenario with the help of power point presentation and flow chart.

Availed SAP core user and configuration level training from WIPRO for train the end users and managers along with stake holder in view of their role and responsibilities.

Maintained various master data like Customer Master, Material Master, Condition Master, Free Scheme Master, and Vendor Master.

Attend daily, weekly meetings to review the progress and discuss the issues in each phase of projects.

Prepared minutes and documentation of each meeting to review further.

Prepared authorization matrix as per business needs.

Prepared test scripts for following transactions.

Sales enquiry, Quotation, Sales Order, Outbound Delivery, Invoice, Reservation, Purchase Requisition, STO, Replenishment Delivery, Excise Invoice, Reversals & Cancellation of Sales Order & Stock Transfer Cycle, Excise Invoice, RG – 1 Register entry & Goods receipt through Migo, Cumulative Processing of Sales Order Cycle & Stock Transfer Order Cycle, Physical Inventory Document & posting thereof, Customer Material Information Record, Credit Management Maintenance, Quality Notification for Return Goods Delivery.

Excellent knowledge of using Standard Sales Information System & creating of report variants as per requirement.

Testing of baseline configuration and Integration.

End User Training & Preparation of user Manual.

Competent to understand business processes of any Industry. Worked on BIW Server for creating of query w.r.t. reporting & analysis purposes & performed activities relates with SFA (Sales Force Automation)

Start of providing SAP support to business user.

NON SAP PROFESSIONAL EXPERIENCES

Employer : Zandu Pharmaceuticals Works Ltd, Mumbai

Role : Zone In-charge.

Duration : October 1997 to May 2004.

Correspondence with C & F / Depot/Field Staff / Stockist/Consumers.

Appointment of Field Staff / Stockist / C & F.

Imparting training pertaining to administration related work to the newly appointed field staff / C&F.

Scrutinizing Expense Statement / Daily Working Report/Tour Program / Monthly working Report / Fort Nightly Report/Stockist Stock & Sales report etc, received from field staff.

Preparing Performance report of the field staff for confirmation, promotion, and demotion.

Planning & preparing Area Letter of the field staff.

Handling legal matters pertaining to the field staff & Association related matters.

Preparing Scheme circulars.

Deal with direct end customers at counter sales processes.

Invoicing in consideration of various terms of payment, Schemes & additional adjustment if any.

Worked in warehouses and Handled Transportation processes.

Involved in MIS preparation for various object as explained above.

Employer : Acetop Healthcare Pvt.Ltd.

Role : Distribution Officer

Duration : March 1996 to April 1997

Creating of strong databases as per sales related requirement.

Communication across with Dealers & Customers regarding billing & schemes.

Interacting with other departments for data colligation.

Corresponding with Depots, C & F agents, stockiest & also with field staff & Customers.

Cross checking of sales performance of field staff & stockiest.

Scrutinizing Expenses statement & other sales related reports of field staff.

Employer : Microchip hardware & software Institute, Mumbai

Role : Software Trainer

Duration : July 1995 to February 1996

Provided training on Dos, Dbase, Foxpro, Lotus, Word Star, Page Maker & Corel Draw.

Assisted in networking, Hardware requirements and installation of various applications.

Helping out in trouble shooting issues at client site for Hardware, Software and application.

EMPLOYMENT HISTORY

Date

Company Name

Role

August 2009 to January 2020

Glenmark Pharmaceuticals Ltd.

SAP IT Manager (SD / MM)

August2008 to December 2008

Perceptive Technology INC.

SAP SD consultant

January2008 to July2008

Objectwin Technology INC.

SAP SD consultant

August 2007 to January2008

Covansys (India) Pvt. Ltd. – Mumbai

SAP SD consultant

January2007 to August 2007

MindTech Solution Pvt. Ltd. – Mumbai

SAP SD consultant

July 2006 to Dec 2006

Bluestone Consultancy Services Pvt. Ltd.

SAP SD Consultant

June 2004 to June 2006

October 1997 to May 2004

Zandu Pharmaceuticals Works Ltd, Mumbai

SME, CTM & SAP SD support

Zone In-charge

March 1996 to April 1997

Acetop Healthcare Pvt.Ltd, Mumbai

Distribution Officer

July 1995 to February 1996

Microchip Hardware & Institute, Mumbai

Software Trainer

QUALIFICATIONS

Level

Subject

College / University

PGDM

E commerce

Prin. L.N. Welingkar Institute of Management Development & Research – Mumbai, India.

Bachelor Degree

Economics

Mumbai University, India

EXTRACURRICULAR

Web Application

Assisted in designing and developed of web applications www.deals2shop.com, www.planmywork.com and www.doodlydeals.com

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