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Machine Operator,Administrative Assistant, quality inspector

Jeffersonville, IN
March 26, 2020

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*** ******** ****** **************, ** 47130



Customer service oriented professional able to coordinate workflows and communicate effectively with co-workers, patients and staff. Follows policies, procedures and guidelines to ensure consistent quality. Maintains and safeguards patient privacy and confidentiality.

Kentucky School of Phlebotomy Certified Phlebotomist #11115

Multilingual Fluent in English, Spanish and American Sign Language (ASL)

Pay close attention to customer interactions and use active listening skills to determine customer needs

Well-organized, manages time and priorities in multi-task environments

Greenway Prime Suite EHR Microsoft Office / MS Excel MS Word MS PowerPoint MS Access


CMS1500 Claim Form Billing Cycle Claims Appeal Process Medical Administrative Assistant Medical Terminology

Patient Processing Patient Registration Office Accounting

Medical Records Management Release of Information HIPAA Compliance Medical Transcription

Basic Coding Skills for ICD / CPT Third Party Medicare Medicaid HMO PPO

Medical Laws & Ethics Anatomy & Physiology ICD-9 ICD-10


Ultimate Medical Academy Associate of Science Degree in Health Sciences – Medical Administrative Assistant, 2019

Kentucky School of Phlebotomy Certification, 2017


Bluegrass Supply Chain Logistic Services – Jeffersonville, IN 08/2019 – Present

Quality Inspector

Quality inspect automotive harnesses to ensure safety of the consumer

Work in a team environment and assist with translations throughout the team

Produce over 1200 products a day and operate machines within strict safety guidelines

Family Dollar Retail – Jeffersonville, IN 04/2019 – 06/2019

Cashier / Customer Service

Interacted with customers in a positive manner and demonstrated high level of customer service

Processed retail transactions, accepted payments, answered phones, and stocked shelves

Worked as a team member to ensure customers received the best possible service

Followed all policies as they related to customer confidentiality

Stay-at-Home Parent – Jefferson, IN 04/2017 – 04/2019


Ensured household duties were completed and managed household budget

Coordinated medical care, meals, and social activities

Remained deadline-oriented and reliable while adjusting priorities and managing time wisely

Genesis Plastic Solutions Manufacturer – Jeffersonville, IN 10/2015 – 04/2017

Quality Inspector / Machine Operator

Monitored machinery during its operation

Loaded and unloaded the machine and made minor adjustments to the controls

Inspected products for quality assurance and documented production numbers

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