Friendly, hardworking customer care professional with over 10 years of experience. Patient, empathetic and respectful. Dedicated and committed to providing exceptional customer service. Quick learner who effectively manages her time. Team Player who works well with others. Abides by rules and regulations. Meets goals and objectives. Seeking employment opportunity where I can advance into a management position.
DECEMBER, 2017 – PRESENT
Lead Server, TGI FRIDAY’S
Greet customer and answer questions. Take orders, serve food and beverages to customers at tables. Keep all work stations cleaned and stocked. Maintain a clean and friendly demeanor. Aide staff with daily procedures and lead pre-shift group meetings. Train, motivate, supervise and evaluate employees.
JANUARY, 2016 – DECEMBER, 2017
Server, BUFFALO WILD WINGS
Greet guest, be friendly, upbeat and professional. Take orders from guest. Run food for everybody. Work as a team. Keep tables clean and beverage station stocked and cleaned. AUG, 2010 – JANUARY, 2016
Dietary Aide, BOWLING GREEN BRANDYWINE
Cook and prepare meals for all residents. Perform general cleaning and sanitizing of facility. Responsible for planning, directing and overseeing the operation. Conduct inventory daily according to the policies and procedures of the company. Follow food safety regulations to keep a clean and healthy work environment.
Graduated May 18, 2009
William Penn High School
Hollywood Institute of Beauty Careers
Expected graduation date: April 18, 2020