Professional Profile: Certified Manager of Quality/Organizational Excellence and Professional Career Recruiter

Proven, versatile, and results-driven leader. Sound in managing scope, time, and cost. Decision-maker with quality assurance management experience in aircraft and aerospace manufacturing, operations, recruiting, supply-chain logistics, and training. Open to new processes and a quick learner. Uses a collaborative style that is insistent, compelling, credible, and concerned with processes as well as content. Leads by example and follows with loyalty. Maintains a highly ethical demeanor and confident. Analytical and creative problem solver. Builds effective relationships and a team-player. Resolves conflict and improves morale by focusing participants on shared goals. Excellent communication skills and listens attentively. Uses logic and quality tools for root cause analysis. Combines management theory with practical application. Customer-focused, task-minded, strategic, and mission-oriented. Efficient and effective in challenging environments.

Objective

Opportunity relative to experience in private industry or public domain to include education, human capital development, maintenance, manufacturing, operations, programs, projects, quality assurance, recruiting, staffing, supply-chain logistics, talent management, or training disciplines.

Experience

ASQ Human Development and Leadership Division

Independent Contractor 1/2005-Present

Quality Assurance Manager at Jetaire Flight Systems LLC. Fayetteville, GA 2/2018-4/2018

Managed employees, supplier categorization, and Federal Aviation Administration audit readiness

Project Manager with LAUNCH TWS assigned to Delta Air Lines Atlanta, GA 4/2017-2/2018

Managed Hangar Demand Planning pilot tests on Airbus fleet, rate of accomplishment, and budget

Recruiter with Team Global assigned to Lockheed Martin New Orleans, LA 1/2006-4/2007

Recruited Engineers, Inspectors, and built recruiting pipeline with military bases and colleges

USMC JROTC Instructor with Orleans Parish School Board New Orleans, LA 1/2005-12/2005

Taught military history, customs, courtesy, drill, and LEAP test preparation to high school students

Chattahoochee Technical College-Marietta, GA

Workforce Innovation Opportunity Act Coordinator 10/2019-Present

Screen, recruit, advise, and provide case management for approved program applicants

Partner with WorkSource Cobb Professionals and community representatives

Wal-Mart eCommerce-Union City, GA

Quality Assurance and Inventory Control Manager 2/2019-8/2019

Managed freight receipt, stock, inventory, pick, and ship process with forty associates

Established a process to train and track ICQA associate development and MHE certification

DHL Supply Chain-Union City, GA 4/2018-11/2018 Quality Assurance and Training Manager for ASOS eCommerce Startup Project

Managed quality & training with support of 1 Field QA Specialist and 4 Training Supervisors

Authorized work instructions for inbound, outbound, inventory control, and return processes

Lockheed Martin Aeronautics Company-Marietta, GA 7/2008-10/2016

Multi-Function Quality Manager Aircraft Manufacturing and Flight Test for F-22 and C-130J

Awarded Accelerated Promotion for performance with Quality Management Development Program

Led, trained, and developed thirty quality salary and hourly employees

Interfaced with government and global customers including Air Force Combat Command (ACC), Defense Contract Management Agency (DCMA), Federal Aviation Administration (FAA), Designated Manufacturing Inspection Representatives (DMIR), and foreign patrons

Lockheed Martin Space Systems Company–New Orleans, LA 4/2007-7/2008

Inspection Supervisor Aerospace Manufacturing on External Fuel Tank Program for NASA Space Shuttle

Material Review Board (MRB) Certified and a Corrective Action Board (CAB) Member

Supervised ten inspectors covering mechanical, structural, and welding assemblies

Audited manufacturing and quality engineering plans for conformance to engineering requirement

Partnered with NASA Safety and Mission Assurance (SMA) Representatives and DCMA

United States Marine Corps-New Orleans, LA 4/1996-12/2004

Professional Career Recruiter assigned to Command Staff at Recruiting Station New Orleans, Louisiana

Awarded Navy and Marine Corps Commendation Medal for Exceeding Quota and Quality Standards

Trained and developed Supervisors and Recruiters in professional selling skills and data analysis

Held billets as the Operations Chief, MEPS Liaison, Assistant Recruiter Instructor, Staff Non-Commissioned Officer in Charge, and Programs Specialist for Louisiana & Southwest Mississippi

United States Marine Corps-California, Florida, Tennessee, Japan, Philippines, & Korea 3/1984-4/1996

Quality Assurance Representative (QAR) on F/A-18, A-4, AH-1W, and UH-1N Aircraft

Awarded Navy and Marine Corps Achievement Medal for Ammunition Inventory Management

Responsible for aircraft systems (power plants, structures, hydraulics, avionics, and electrical)

Quality Assurance Safety Observer (QA/SO) specializing in conventional weapons

Formal Education

Doctor of Philosophy with Emphasis in Human Capital Development (ABD) - University of Southern Mississippi Degree Expected 08/2020

Master of Human Resource Management -

Keller Graduate School of Management Degree Awarded 08/2015

Master of Public Administration - University of New Orleans Degree Awarded 05/2012

Master of Project Management - Keller Graduate School of Management Degree Awarded 12/2011

Six Sigma Green Belt – Southern Polytechnic State University Certificate Awarded 12/2010

Bachelor of General Studies (Business & Urban Society) -

University of New Orleans Degree Awarded 08/2005

Formal Training, Certifications, Associations, and Volunteerism

Delta Airlines sponsored ISO 9001:2015 Internal Auditor 1/2018, Lockheed Martin Leadership Essentials Program 3/2010, Lockheed Martin Aeronautics Quality Management Development Program 6/2010, Program Management 101 11/2009, Principles of Project Management 10/2009, Lockheed Martin Management Fundamentals Program 1/2008, USMC Professional Career Recruiter Course 1/2000, USMC Recruiter Course 4/1996, USMC Staff Non-Commissioned Officer Residence Course 6/1995, and Naval Aviation Maintenance Program Quality Assurance Course 1/1995

American Society for Quality - Certified Manager of Quality/Organizational Excellence #13766-5/2010, Certified Six Sigma Green Belt #4024 12/2009, & Certified Quality Improvement Associate #6924 6/2009

American Society for Quality, Project Management Institute, & Society for Human Resource Management

Volunteer Mentor for the Louisiana Army National Guard YCP (Youth Challenge Program)

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