Melissa Marrs-Luna, MSN, BSN, RN

Trabuco Canyon CA 92679

Cell: 949-***-**** – adcfpm@r.postjobfree.com

PROFESSIONAL SUMMARY

Over five years of experience as a Registered Nurse (RN) Manager, performing disciplines within the institute such as presentations, trainings, equipment maintenance, procedures and protocols.

Over five years of experience as a RN Hospice Case Manager, performing direct quality care, monitor patient health conditions, administer medication, and use medical equipment.

Proven ability to collaborate and communicate effectively with a medical partnership and the

interdisciplinary healthcare team.

• Five years of experience as an Aesthetics RN, performing Injectables, Platelet Rich Plasma, B12 and Kenalog Injections, and Laser Treatments.

PROFESSIONAL EXPERIENCE

Registered Nurse Manager

California Medical Institute Mission Viejo April 2015 – Present

• Oversee contracts and budgeting activities for all supplies for the unit.

• Monitor contractor’s performance; ensure the work is in accordance with the terms and conditions of the contract.

• Responsible for assigning workload to staff.

• Work with other disciplines within the institute such as physicians, trainings, engineering, and equipment maintenance.

• Plan strategies for the program and monitor the performance of the program.

• Prepare presentations and briefing to Chief Of Operations for procedures and protocols.

• Tracking and monitoring preventive maintenance.

• Developing and directing a rotational system in the management of patient care.

• Coordinating workforce management objectives with a focus on individual, departmental, and hospital-wide initiatives.

• Growing the patient population of the practice through high client satisfaction and retention.

• Properly maintaining treatment records and HIPPA regulations.

• Collaborating closely with other team members to carry out treatment plans and achieve optimal results.

• Lead and mentor training procedures within the practice for medical staff and outside providers.

• Hosting promotional events and all pertinent training held by the practice and or vendors/reps.

• Demonstrates a disciplined work ethic and eager to continually learn.

• Demonstrates competent knowledge, coordination, documentation and time management skills.

• Excellent written and verbal communication skills in English.

Hospice Case Manager

Relief Hospice Care Nurse Buena Park, CA February 2017 – June 2019

• Performed skills in patient care within various clinical and home settings.

• Coordinated staffing visits for certified nursing assistants and licensed vocational nurses.

• Performed frugal use and maintenance of supplies.

• Provided direct quality care, monitor health conditions, administer medication, use medical equipment,

and educate patients and their families on patient plan of care and current prognosis for up to 20 patients per day.

• Performed patient assessments, detecting changes in symptoms, health, pain and medication needs.

• Performed documentation and supervisory visits for every patient.

• Provided education, compassion, patience, communication and patient privacy.

Manager

Spa Dali Mission Viejo, CA July 2007 - April 2015

• Provided appropriate information for patient procedures to ensure proper educating and understanding prior to start of a treatment plan.

• Performed documentation, utilizing the documentation guidelines, Standards of Care, and Pathway goals.

• Enforced Standard Application of sanitation and safety according to HIPPA and health codes.

• Performed routine education and training seminars.

• Performed staff coordination and time management.

• Judgment and Decision Making, considering the relative costs and benefits of potential actions with the most

appropriate one chosen.

• Learning Strategies - Selecting and using training/instructional methods and procedures appropriate for the situation

when learning or teaching.

• Active Listening, giving full attention to what clients are saying, taking time to understand the points being

made, asking questions as appropriate.

PROFESSIONAL EXPERIENCE Cont.

Pharmaceutical Regional Sales Manager Southern, CA June 2012-Nov 2014

Selphyl: Pure Platelet Rich Plasma

• Delivered efficient and compassionate patient care and education.

• Conducted meetings via phone with patients and Doctors for in office Demos.

• Collaborated with physicians and other health care team members

• Demonstrated proficiency in various skills, such as performing patient blood draws, customer service,

utilizing a centrifuge, seminar spokesperson and educator, covering all of Southern CA. territory.

Counter Manager San Bernardino, CA Feb 2004-Jan 2006

Macy’s

• Planned counter events, performed client calls, coordination of merchandise, and routine inventory.

• Delegation of tasks.

• Maintained staffing appropriate to the workload.

• Achieved daily sales goals and achieved an Employee of the Month Reward.

• Performed excellent customer service, listening to client’s needs.

• Attended educational seminars.

• Provided product education and rationales behind specified ingredients.

EDUCATION

Bradley University: Master of Science in Nursing June 2020

West Coast University: Bachelor of Science in Nursing April 2015

Euphoria Institute: Beauty of Arts and Sciences; Esthetician August 2007

LICENSURE & CERTIFICATION

Registered Nurse (California) License No. 95069285 Expires April 2021

ACLS American Heart Association Expires Nov 2021

BLS (American Heart Association) Expires Nov 2021

American Holistic Nurses Association Certification

Licensed Esthetician (California) License No. Z77189 Expires Dec 2021

REFERENCES

Available upon request.

Contact this candidate