Tomasita Cuevas

(H) 215-***-**** adcf36@r.postjobfree.com 2328 E Cambria Street, Philadelphia, PA 19134

Summary

Direct human resources operations with clear focus on meeting and exceeding organizational targets while maintaining compliance and employee satisfaction. Driven to maximize resource utilization and boost performance with proactive strategies.

Skills

Medical records maintenance

HIPAA

Conflict resolution

CPR and BLS certified

Team development

Employee Retention

Self-discipline

BAC screening/drug screen collection

Staffing management

On-boarding

Records management

Performance evaluation

Employee engagement

Staff compensation

Payroll

Policies

Work comps

HR -Multiple offices

Social Services

Recruiting

Human resources strategy

I-9, W4

Recruitment and hiring

Bilingual in Spanish

Data analysis

Employee supervision

Scheduling

Data entry

Venipuncture and phlebotomy

Specimens collection and processing

Patient scheduling

Understands medical procedures

ADP, HRMS, KRONOS, Epic, SAGE, Citrix

Microsoft, Outlook, Excel, Power Point

Medical Assistant

FMLA

Kids Advocate

Criminal background

Compliance of personnel records

Experience

Director Of Human Resources / Generalist, Vision Quest, January 2019-Current

PHILADELPHIA, PA

Implement company culture, values and policies

Develop workforce strategies, to recruit and develop qualified candidates

Coordinate events focused on employee recognition and dedication

Advocate for employee retention and development.

Partners with Hiring Managers to ensure accurate needs assessment, clear, attainable, robust job descriptions; Reviewing, adjusting, approving, and submitting Job Requisitions and Postings.

Oversee data entry and maintenance of employee records

Participate in the investigation and guidance for disciplinary actions.

Interpreted, explained and enforced human resources policies to keep staff in compliance with standards.

Partnering with Hiring Managers to recommend and ensure continued orientation; programmatic and agency goal specific.

Supporting Hiring Managers/Operations Coordinators to ensure that all newly hire staff has space, keys, equipment, and system accesses needed to work.

Reviewing exit interview data, following up as necessary, extracting qualitative data; sharing corrective insight.

Responsible for facilitating the completion of background, educational and employment verification checks.

Responsible for the management of new hire orientation experience in partnership with Division

Stayed current on EEO, ADA and other applicable federal and state policies governing employment. Responsible for managing HR activities for a team of 55-110 employees working in the Social Services field.

Helped management improve appraisal, counseling, and performance optimization techniques to maximize workforce satisfaction and productivity.

Evaluated and resolved all performance-based and on-site incident employee injury claims.

Drove long-term growth initiatives by planning PeopleSoft HRMS data integrity strategies and system and user security workflows.

Maximized HR efficiencies and maintained compliance with operational functions by performing background investigations, employment interviews, requisition posting, budgeting, statistical reporting, confidential document control and protocol development.

Conducted employee performance reviews to access strengths and weaknesses keeping feedback positive and constructive.

Facilitated new hire onboarding program by scheduling training initiatives, resolving issues and processing paperwork.

Continued management and improvement of the HR & Talent Modules for recruitment and onboarding; liaising with software vendor to ensure effective integration of all new features and functions.

Ensure the proper completion of all new hire paperwork and regularly update personnel files and HRIS system.

Office Manager/ Human Resources, Care more House, June 2017-January 2019

PHILADELPHIA, PA

Educated job applicants of expected job tasks, compensation and benefits to set clear expectations.

Supervised on-boarding process for newly hired employees, including distribution of all paperwork.

Managed all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.

Evaluated and identified ineffective workflow processes, implementing solutions to improve productivity and personnel performance.

Created and managed electronic customer records, encompassing data entry and administrative functions related to billing and accounts receivable.

Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members.

Supported top talent identification processes by interviewing candidates and executing all HR steps, including on boarding, orientation and benefits.

Support Hiring Managers during peak hiring seasons with job fairs and large recruiting events.

Supervisor medical assistant/HR internship Thomas Jefferson University, December 2010-June 2017

Philadelphia, PA

Established and enforced clear goals to keep all employees on same level and working collaboratively.

Executed new training initiative to improve skills and develop leaders from within.

Addressed employee and production issues to determine and implement optimal resolutions, preventing wasted resources and maintaining schedules.

Established and maintained operating schedules to provide effective coverage for key areas and to achieve customer service objectives.

Certified Phlebotomist, LABCorp, February 2012-December 2014

Philadelphia, Pennsylvania

Counseled patients to ease fears, explain procedures and enhance cooperation during blood draws.

Labeled blood vials with critical information like time of collection, date, and patient name.

Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.

Screened prospective donors by conducting interviews, obtaining medical histories, and measuring vital signs.

Conducted bleeding time tests and updated results into paper or electronic charts.

Coordinated workflow based on stat, schedule, or outpatient needs.

Verified quality of specimens by centrifuging specimens for logistics courier to pickup.

Phlebotomy Supervisor, Abington Health, October 2007-February 2012

Abington, PA

Answered special calls promptly to deliver exceptional service.

Adhered to facility and legal requirements for standards of care and operations.

Established team schedules that met all coverage needs.

Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles, and straight needles.

Education and Training

Doctoral

Doctoral Business Administration w Human Resources, NCU, Phoenix AZ 2021

Master of Arts

Health Administration,,, Ashford University,, San Diego CA 2019

Bachelor of Arts

Human Resources Management,,, Ashford University,, San Diego CA 2017

Certificate

Medical Assisting,, Start Tech,, Philadelphia, PA 2006

High School Diploma

Thomas Edison,, Philadelphia NY 2004

Certifications

CMA

RMA

Phlebotomy

CPR

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