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Engineer Customer Service

St. John's, NL, Canada
March 22, 2020

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Sakshi Verma .

** ******** ***** • St. John’s, NL • A1B 3S3 • 709-***-**** •

Summary of Qualifications .

·An engineer offering experience in accounting, administration and customer service.

·Experience in tax preparation of Federal & Provincial Income tax of Canada.

·Over 1 year of experience in teaching and supervising undergraduate engineering students.

·Excellent research, communication, and organizational skills developed through work and volunteer experiences.

·Able to work independently or as a team member.

Education .

Federal Income tax level 1 course (H&R Block) September 2019- December 2019

Master’s Degree (Embedded Systems) April 2011 - March 2013

Jaipur National University, Jaipur, India

Bachelor's Degree (Instrumentation and Control) September 2006 - May 2010

NDMVPS's College of Engineering, Nasik, India

Work Experience .

Tax associate January 2020 - present

H&R Block, St. Johns, NL, Canada

Interviewing clients about their personal information, T slips and financial investments.

Preparing, explaining and filing client’s tax return.

Seek out optimal tax deduction for each client.

Upsold services where appropriate.

Handling client’s inquiry and maintaining accurate and up-to-date client records.

Assistant Professor (Full Time) May 2013 - February 2014

Jaipur National University, Jaipur, India

Taught Microprocessor, Biomedical Instrumentation, and Fundamental of Electronics course

Conducted Microprocessor and Fundamental of Electronics lab sessions

Conducted and managed induction programs of university and engaged in responding inquiries of the prospective student.

Teaching Assistant (Part Time) May 2012 - April 2013

Jaipur National University, Jaipur, India

Taught Microprocessor courses and Involved with admission procedures and administrative work of the university

Trainee Engineer (Full Time) September 2010 - April 2011

SRRPC, Nashik, India

Involved with project proposal, cost estimation and inventory process

Computer Proficiencies .

Microsoft Office: Excel, Word, and PowerPoint

Programming Language: C, VHDL, and MATLAB

Others: Cadence Design Systems, TSPICE, and GraphPad

Volunteer Experience .

Guest Researcher, University of Oslo, Oslo, Norway 2015 – 2016

Journal Publications .

Verma, S. & Maheshwari, M. “Half Swing Clocking Scheme at 45nm”. International Journal of Engineering and Research and Applications, Vol 4, Issue 1 (Version 4), January 2014, pp.01-05.

Verma, S. & Chakrawarti, S. “Digital Water Marking” International Journal of Information and Computational Engineering, Volume 4, Number 13, 2014

Awards .

Gold Medal (Rank 1) in Master of Technology, Jaipur National University, Jaipur, India (2013)

References .

Available upon request

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