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Customer Service School

Surrey, BC, Canada
March 21, 2020

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Sunny Gill

***** ******** *****, ******, **, V*R*Z3


Summary : Responsible and ambitious student (3.6 gpa) with an excellent time management and customer service skills.

Education :

Kwantlen Park Secondary School/Grade 12

Leader ship Program at School.

Work Experience :

June 2018-Sept 2018 Customer service/Cornwall Drycleaners Vancouver

Duties :

Greet and assist all walk in customers in the store

Consistently ensure cash drawer accuracy

Follow company’s customer protocol

Mark incoming orders,identify garments to be laundered or dry clean, tag, mark and classify all pieces and input information into the computerized system

Resolved complaints promptly and professionally

Extra-Curricular :

October 2017 - March 2019 Ice Hockey

September 2017 - December 2019 lifeguarding courses

July 2017 - June 2018 Panjabi language classes

Skills and Abilities :

Ability to learn quickly

Strong interpersonal skills

Ability to work as part of a team

Ability to build relationships

Proficient in English, Hindi, Punjabi

Able to maintain high standards of customer service during high volume, fast paced operations

I am good at listening, following instructions and interacting with other people.

Achievements :

December 2016 Diligence Certificate

December 2017 2 Ice Hockey, MVP trophies

December 2017 Most sportsman like player medal

July 2017 Certification of Appreciation

June 2018 Certificate of Leadership

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