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Customer Service Accounting

Scituate, MA
March 23, 2020

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Kaitlin White

Scituate, MA *****


Work Experience

Dunkin Donuts Shift Leader

Dunkin' Donuts - Abington, MA

September 2000 to October 2006

Took a, " Serve Safe", course which promoted me to a Shift Leader position. I was also then later promoted to a Shift Supervisor. I was responsible for waiting on the customers and making their orders, at one of the busiest Dunkin Donuts in the state, on the corner of route 18, and route 53, in Abington, Ma. I was responsible for the cash register, including, ringing in the customer's orders, assisting new crew members learn the layout and general cash register knowledge. It was also my responsibility, at the end of each shift, to count all of the money in the drawer, a being responsible and accounting for any shortages or overages that might have occurred. I was responsible for stocking all the shelves, and covering any shifts that were not yet covered. I was also responsible for dealing with any issues our crew members had as far as customer complaints and customer service issues, and finding a way to always make sure the customer always walked away happy. Beauty Advisor

Clinique - Braintree, MA


Make-up Artist Certificate in Make-up Artistry

Elizabeth Grady School of Esthetics and Massage Therapy - Medford, MA August 2013 to November 2013

Cosmetology Lisence in Cosmetology

Ailano School of Cosmetology - Brockton, MA

September 2005 to July 2006

Credits received. in Human Services

Massasoit Community College - Brockton, MA

September 2000 to January 2002

High School Diploma in General studies

Rockland High School - Rockland, MA

September 1995 to June 2000

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