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Customer Service Sales

Location:
Lagos, Nigeria
Salary:
100000
Posted:
March 23, 2020

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Resume:

Jesutofunmi

Onayemi

** *, ***** ********** ****** Phase 2

070********

jesutofunmionayemi@gmail

Jesutofunmi Onayemi

A complete team player dedicated and adept at analyzing problematic situations. A diligent individual and lover of challenges as they are opportunities to gain experience. Looking for opportunities to work in an environment where I can make use of my innovation, knowledge, and intellectual skills to help the organization further the cause of humanity.

Skills

Good knowledge of Microsoft Office Suites

Excellent People skills

Telemarketing

Sales

Diligence

Customer Education and satisfaction

Collaborator

Experience

AUGUST 2019 – TILL DATE

Customer Support Specialist / Bono Energy

•Management of payment gateways

•Customer education

•Escalation and Settlement of account queries

•Telemarketing

•Cold calling

•Escalation & Resolution of complaints

JANUARY 2018 – JULY 2019

Customer Value Executive / Multichoice Nigeria

•Retention of customers

•Sales

•Telemarketing

•Premium Customer service

•Customer education and credit control

•Cross selling/Up selling

•Outbound calls

•Manual Adjustment of Accounts

OCTOBER 2017 – DECEMBER 2017

Packaging Officer / Konga Online Shopping Warehouse

•Packaging of goods.

•Quality Assurance.

•Order processing.

NONEMBER 2015 – JULY 2016

Internship / NB PLC,Imagbon Ogun State

•Maintenance of plants in production house.

•Store/inventory keeping.

•Risk assessment and work permit issuance.

•Data collation and entry.

•Overhauling of plants and machineries.

Education

2020 August

BSC (in view) / SMC University, Switzerland

Marketing

2015 October

OND / The Federal Polytechnic, Ilaro.Ogun State

Engineering

2012

SSCE / Odopotu Community Grammar School

Waec/Neco

Certifications

Customer Service / Salors.org Academy

2020

CRM Fundamentals / Udemy

2020

References

Available on request



Contact this candidate