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Customer Care Office

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Salary:
3500
Posted:
March 20, 2020

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Resume:

CURRICULUM VITAE:

PERSONAL INFORMATION:

NAME: Muhammad Waqas

FATHER NAME: Akbar Jan

Date of Birth: 00-12-1988

Gender: Male

Nationality: Pakistan

CONTACT INFORMATION:

Mobile/WhatsApp +971-*********

Email address: adcds2@r.postjobfree.com /adcds2@r.postjobfree.com LinkedIn: https://www.linkedin.com/in/muhammad-waqas-34a778166/ Twitter: https://twitter.com/Mwaqasyousafzai?s=08

Present address: QBG camp, Industrial Area no:1, JBL Dubai, UAE OBJECTIVES:

Highly talented and reliable with extensive sales skills and depth knowledge in banking and medical field. Friendly dealing with three language speaking and writing ability. I would like to work with professionals and find a company that can utilize my creativity, customer satisfaction and problems solving skills. I am an ambitious and well presented worker with a wide range of skills which is up for any challenge and ready to adopt new things quickly. PROFESSIONAL EXPERIENCE:

Job Title Work Description / project Organization/Period Office

Assistant

Office Boy

Solving Customer Queries & Taking Complaints answering incoming calls & divert them to the respective.

Assisting & dealing in daily basis with inquiries or needs from visitors, customers & coworkers such as Cheques, ATM cards, statement & CM requests. Manage &

organized overall Records Daily Monthly Reports,

Documents & Files such as AOD, CRM, Dispatch and Mails. Monitoring & controlling the use of equipment’s,

stationery, Pantry items & supplies within the office. Basic Maintenance and repair of any office equipment. Emirates Islamic Bank

ALQ Br. U.A.E

(3 years)

Emirates NBD Bank

MZR Br. U.A.E

(4months)

General

Attendant

During the job with Dubai Customs I gained lots of experience in different fields. Dubai Customs plays a key role in protecting the community from the infiltration of drugs and prohibited goods to local use, as they impose a great risk on man’s health, the economy and the society’s. My responsibilities involves facilitate the movement of passengers coming to the state trough immigration and arrival area and assist the inspection inspectors to uses the most advanced scanning and inspection devices to protect the society from the entry of any forbidden items. I learnt many different skills and had a great experience. Terminal 1 DXB/DWC U.A.E

(18months)

Receptionist Assisting & Providing service to patient maintaining IM,IV,BP, Stitches etc.

Green Star MCH Centre

Mansehra PK (2years)

Front desk

Salesman

Retail Sales Medicine & Pharma logical items.

Deals the purchases and payments with wholesalers. Waqas Medical store and

clinical hospital PK (4years)

Teacher Teaching English & science To middle level Al-Noor Public School Mardan Supervisor Mapping survey of N.W.F.P on H.I.V AIDS

(Pakistan & Canada joint project)

DEPTT of health N.W.F.P PK

(Part-time student jobs)

Interviewer Drug supply management in district Bagh & Mansehra PRIDE&W.H.O Abbottabad Helper Dealing with customers & arranging stuff Master OPTICS & MOBILE PK ACADEMIC QUALIFICATION:

Name of certificate

(Incl.Brief Description)

Institution & Location Year of

Passing

Board/University

Diploma in Paramedics

(Cardiac Technology)

Paramedical Institute of Medical

Technologies Ayub Medical Complex

Abbottabad PK

2008 N.W.F.P Medical

Faculty Peshawar

F.Sc

(Pre-Medical)

P.P.C Inter College

Abbottabad PK

2007 B.I.S.E

Abbottabad

SSC

(Science)

Govt.High School

Kaghan Mansehra PK

2005 B.I.S.E

Abbottabad

RELEVANT COURSES:

Name of course Institute & Location Duration

Car Driving King Driving School Mansehra 3 months

Microsoft Office

Hardware & Software

Takbeer computer academy

Mansehra

6 months

Red Belt Fighter Tai commando karate club PK 1 year LANGUAGES:

Language Speak Read Write Understand

English Fluent Good Good Good

Arabic Proficient Good Good Conversational

Urdu Native Good Good Good

Hindi Fluent NIL NIL Good

COMPUTER SKILLS:

1. Application: Microsoft Office including Excel, Word, Power point, MS-Out Look, Photoshop. 2. Internet, Networking, Software installation, windows 10 etc. 3. Administrative Data entry.

OTHER SKILLS:

1. Ability to focus on modern & smarter solutions

2. Customer satisfaction and proactive in extra shifts 3. Deep knowledge and practice in banking and medicine 4. Built fast and good relationship with clients

5. Well trained to immediate action in emergency

6. Strong Communications with customers and suppliers 7. Well known importance of personal hygiene and grooming on Hospitality level 8. Committed to provide excellent service also in pressures to meet deadline challenges HOBIES:

Reading

History

Swimming

Badminton

REFERENCE:

Would be available if required

Created by self



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