Edem Kodjo Anyigbah
Street No: **, Industrial Area. Doha - Qatar
A team player with a vibrant performance who has various experience in the finance,Occupational Health and Safety, risk management operations, product and services marketing sectors wishing to extend my experience in building a unify team work to achieving corporate and personal peak performance for organizational growth.
Excellent communication skills.
Strong business development and compelling leadership skills.
Result oriented and passionate for getting new businesses.
Ability to train and very energetic, self-motivated, well presented and excellent at building relationships
Team player, highly responsible, aggressive and a goal-getter.
Able to win five major clients within three months for consistent pickups and delivery during my tenure at Lifeline Courier Service.
Reducing of field tellers theft activities leading to lesser complaints from clients during my tenure at 3 Steps Microfinance Company Limited.
Sustainable customer relationship leading to increase in client deposit and reducing of withdrawals.
Successful implementations of E-ZWICH drop and pick.
Heavy Bus Driver (Class D License) January 2019 -Date
MOWASALAT COMPANY, QATAR
. Check for all basic maintenance
. Keep the Bus Clean and Presentable to the public
. Pick up and drop Passengers at Designated locations
. Obey traffic Laws and State transit Regulations
. Report Accidents and other traffic Disruption to the central Dispatcher
. Answer questions about schedules, route and timings.
.Reporting to fleet supervisor the condition of Bus before taking off.
.Covering of shift at short notice if another driver calls in sick.
Sales Consultant Sep. 2017 –Nov. 2018
AUTOPLAZA COMPANY LIMITED
Attend to showroom visitors in a professional and timely manner.
Responsible to device car sales strategy in view of sales target and prevailing.
Interact with customers to comprehend qualities and features they wish to have in their cars and their budget.
Make professional client presentations that promote price-value advantage.
Negotiate and finalize sales agreements and follow through to facilitate timely payment of receivable.
Prepare proposals based on customer’s requirements and standard technical specifications.
Make a note of new cars being launched in the market and key highlights of each.
Train marketing personnel on ways of handling customers and providing satisfactory response to all their queries and demands.
Plan attractive offers, discounts, deals, free gifts and installment facilities to attract customer and individual them to close deal.
Encourage test drives of vehicles.
Provide quotations and follow up with customers after presentations.
Answer customer inquiries with regard to product specifications, pricing, and payment methods.
Keep a record of customer information for customer call reports.
Deliver vehicles and ensure a smooth transition to After-sales.
Monitor and report on market trends and competitor activities.
Project Admin. (Contract) Dec.2016-July 2017
. Projects and invoice work manipulation
. Entering in Timesheets,Collation of invoices and ran project invoices
. Ran Monthly analysis for aged work in progress and aged debts.
. Helped Accounts department with credits control issues.
. Checked for changes to quality standards, codes and customer requirements
. Provide support to quality management team
. Evaluation of Non Conformance
. Raised with customers and third party inspectors
. Create work record book as pr customer specifications
Head – Admin & Operations Sep.2015 – Sept.2016
ATMA MEDICAL DIAGNOSTICS & HERBAL CLINIC
Responsible for the day to day running of the facility
Purchasing of medical consumables
Helping the medical team in discharge of their duties.
Training and orientation of staffs
Recruiting of staffs whenever necessary
Writing of introduction letters
Writing of monthly operational reports for management
Coaching of clinical staffs to adhere to operational standards
Managing Partner Aug 2013 – July 2015
COURIER PLUS XPRESS
Managing administrative staff by recruiting, selecting. orienting and training employees, maintaining
a safe and secure work environment and developing personal growth and opportunities
Responsible for the economic growth of the company
To lead management team in developing, for approval by the partners at appropriate times.
Ensuring that the core business of customer items are delivered safely and prompt
Prepare reports on daily and monthly basis to the general manager.
Keeping daily records on impress used for fuel, maintenance on motorbikes.
Sending out business proposal to prospective customers to increase the business client base.
Lead Marketing 2012
LIFE LINE COURIER EXPRESS
Developing market and sustaining it
Responsible for pickups and deliveries within catchment areas
Handling of clients complains and dealing with them promptly
Negotiation of price components with clients on behalf of management
Maintaining of client performances and weekly report writing
Quality Control Officer 2011
3STEPS MICRO FINANCE COMPANY LTD
ensuring credit facilities booked by clients are processed promptly
Vetting of daily collections checklist before cashier receives
Preparation of weekly analysis on deposits to access field tellers,operations and performance
OPERATIONS AND BUSINESS DEVELOPMENT
Assisting in planning promotional activities and providing HR support to management
Receiving quotations and discussing it on behalf of management
Promoted the company’s products and services and developed relationship with micro traders
Guided in the development and application of market management tactics
Monitoring of high profile revenue generators
Human Resource Officer 2010
WENKIAS GHANA LIMITED
Lead the HR operations, by effectively monitoring attendance and recruitment status.
Making sure that all employment contracts and personnel details and other support services are intact.
Ensuring all employee files are updated accordingly.
Making available all relevant renewable and existing documents to related office for consideration.
Arranging for necessary orientations for all new employees and continuous progressive training for existing employees.
Always resolves any rising disputes amongst work colleagues.
Report to head of HR on weekly activities in relations to periodic headcounts.
Sales Representative/Truck Driver 2008
Senaky Enterprise Limited
Prospecting new clients and handling complains and follow-ups after sales
Monitoring clients purchasing performance
Weekly inventory taking of stocks.
Completing all paperwork at the start and end of work
Inspection of truck and check for gas, oil and water.
Ensuring of loading and off loading of products at all times
Reporting to fleet supervisor the state and condition of truck.
OHSMS ISO 45001AUDITOR Awaiting
IGC NEBOSH (UK) Awaiting
IOSH.(Managing Safely) Oct,2019
Elite Training Centre - Qatar, Doha
Fire Safety, First Aid, Working at Heights
General Safety and Risk Assessment May 2019
Elite Training Centre - Qatar, Doha
(IASP).Advance Diploma in Occupational health and Safety May-July 2019
Elite Training Centre - Qatar, Doha
Advance Executive Certificate – Marketing & Selling June, 2012 Graduate School of Governance & Leadership Studies, Ghana
Advance Executive Mastery Certificate – Business Admin & Enterprise Leadership June, 2012 Graduate School of Governance & Leadership Studies, Ghana
(Credit Risk Management Option)
Advance Exec. Master Certificate – Business Admin & Enterprise Governance June, 2012 Graduate School of Governance & Leadership Studies, Ghana
Management & Administration Mgt. Option
Executive & Advance Diploma Certificate in Project Management Sept, 2011
Africa Centre for Capacity Building (AFCAB) Ghana
Diploma – Human Resource Mgt. June, 2009 Institute of Commercial Management, ICM – UK Ghana
Institute of Commercial Management, ICM-UK Ghana June,2009
Certificate June, 2009
Administration and Management – GIMPA
Diploma – Customer Service June, 2009 Institute of Commercial Management, ICM – UK Ghana
Sensitization workshop for project sponsors by GIPC
Motor Insurance by Regency Alliance Insurance
Micro insurance by Star Assurance (In House service training)
E-zwich training,the new way of banking (In House service training)
Effective Communication and Leadership Skills by GIMPA
Entrepreneurship Training Workshop
Available Upon Request