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Front Office Manager

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Salary:
3000
Posted:
March 19, 2020

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Resume:

Mohamed

Megahed

Experience

Curio collection by Hilton

From 2019 till now

Training assistant housekeeping manger

To ensure that all activities are adhere to and support the Jumeirah Quality Management System.

To assist the Housekeeping Manager in taking responsibility for the department and colleagues in the absence the Executive Housekeeper.

To liaise and co-operate with other departments to ensure requirements and standards are achieved.

To ensure that clear Standard Operating Procedures are developed, communicated, updated, implemented and adheres to rules and regulations to ensure compliance with ISO and Quality.

To follow and promote safe and healthy work practices.

To support and implement decisions of upper management.

Al Seef hotel by Jumeirah

Housekeeping supervisor

From 2018 till 2019

●To liaise and cooperate with Front office to ensure allocated rooms are ready prior to the guest arrival.

●To be constantly aware of the room status to obtain maximum vacant rooms for sale.

●To liaise and cooperate with the Engineering department for room maintenance and faults.

●To check VIP rooms prior to guest arrival and thereafter daily to ensure that the standard is maintained for the duration of the guest stay.

●Ensure that pantries are properly stocked with linen, guest supplies, cleaning supplies according to the established par stock.

●Assist in the training of the Housekeeping personnel in line with SOP manual.

●Carries out other duties assigned by the Executive Housekeeper or Housekeeping Manager

west in new Cairo

housekeeping supervisor

from 2015 to 2018

●To liaise and cooperate with Front office to ensure allocated rooms are ready prior to the guest arrival.

●To be constantly aware of the room status to obtain maximum vacant rooms for sale.

●To liaise and cooperate with the Engineering department for room maintenance and faults.

●To check VIP rooms prior to guest arrival and thereafter daily to ensure that the standard is maintained for the duration of the guest stay.

●Ensure that pantries are properly stocked with linen, guest supplies, cleaning supplies according to the established par stock.

●Assist in the training of the Housekeeping personnel in line with SOP manual.

●Carries out other duties assigned by the Executive Housekeeper or Housekeeping Manager

Hilton pyramids golf

Housekeeping shift leader

From 2008 to 2015

●To liaise and cooperate with Front office to ensure allocated rooms are ready prior to the guest arrival.

●To be constantly aware of the room status to obtain maximum vacant rooms for sale.

●To liaise and cooperate with the Engineering department for room maintenance and faults.

●To check VIP rooms prior to guest arrival and thereafter daily to ensure that the standard is maintained for the duration of the guest stay.

●Ensure that pantries are properly stocked with linen, guest supplies, cleaning supplies according to the established par stock.

●Assist in the training of the Housekeeping personnel in line with SOP manual.

●Carries out other duties assigned by the Executive Housekeeper or Housekeeping Manager

Al Harem hospital

Housekeeping shift leader

From 2005 to 2006

1.the assigned blocks (including the corridors, back of the house areas, stairways, and service pantries) and proceed to the required actions to keep them clean and tidy.

Adhere to all relevant Health, Safety and Environment procedures, instructions and controls so that Company provides world class and luxurious hospitality services to its guests.

●Assist in the training of the Housekeeping personnel in line with SOP manual.

●Carries out other duties assigned by the Executive Housekeeper or Housekeeping Manager

Cairo Marriott hotel

Housekeeping attended

From 2001 to 2004

2.Complete the day-to-day housekeeping activities by following all relevant departmental policies, processes, standard operating procedures and instructions so that work is carried out in a controlled and consistent manner while delivering a quality service to the property guests and maintaining standards of excellence.

3.Constantly being aware of the room status and public areas of the assigned blocks (including the corridors, back of the house areas, stairways, and service pantries) and proceed to the required actions to keep them clean and tidy.

Adhere to all relevant Health, Safety and Environment procedures, instructions and controls so that Company provides world class and luxurious hospitality services to its guests.

Education

Cairo university

Electronic and computer

1997/2001

Communication

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Skills

English

Arabic

Fast learner

How to Handel complain

Hard worker

Good communication skills

Zero defect

Leader ship

Dubai international city

123311

+971*********

+

002***********

adcdbn@r.postjobfree.com



Contact this candidate