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Sales Executive Customer Service

Location:
Mumbai, Maharashtra, India
Salary:
15000
Posted:
March 19, 2020

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Resume:

Hardeet Singh Harjai

Bldg no **/***, Sardar Nagar4, G.T.B Nagar, Mumbai-40037 993******* adcdbe@r.postjobfree.com

Objective

Worked as a Customer Service Executive with 5.4years of experience with excellent experience dealing with customers.

Gained Advance knowledge of Tally 9. Trained in Microsoft Excel and TDS.

Performed leadership and ownership of the work products by reviews and screening.

Gained knowledge of Accounting.

Education

BCOM DEGREE 2017 RVV, MUMBAI UNIVERSITY

DIPLOMA IN ERP 9 FINANCIAL ACCOUNTS 2013 NIIT

Skills & Abilities

MANAGEMENT

Strong commitment to deliver the work milestones.

COMMUNICATION

Excellent team player with good communication skills.

LEADERSHIP

Received award and appreciation for the managerial and leadership skills.

TOOLS: Tally 9, MS EXEL, MS OFFICE, HTML

Experience

SR. FOS COLLECTIONS EXECUTIVE

TATA BUSINESS SOLUTION (CONNEQT BUSINESS SOLUTION)

JAN-2017-TILL DATE

Handling Outbound calls regarding home loan and their corrections.

Responsible for Solving customer queries.

Verification of the data in the database and confirming the records with the respective references mentioned for verification.

Received Pat on

·

CUSTOMER SERVICE EXECUTIVE

SHRIRAM INSIGHT SHARE BROKERS LTD DESTIMONEY TOPS RISK INTELLIGENCE PVT. LTD INTEGRATED ENTERPRISE WIPRO INDIA PVT LTD (SPS CONSULTING)

MAY-2009 - JULY-2009 APRIL-2011 - JULY-2011 JAN-2014 - JUNE-2014 OCT-2014 - FEB-2015 JULY-2015 - DEC-2015

Opening demat and Trading account for the customer.

Understanding customer requirement and provide service for demat, trading account.

Verification of data in the database and confirming the records with the respective references mentioned for verification.

Responsible for maintaining data.

Continuous customer interaction and generate a report of list of interested customers to the respective branches. (Generation of lead and pass these lead to the branch)

Validating online the details of the customer for activation of the SIM card.

SALES EXECUTIVE (BRANCH MANAGER)

AIRTEL TAJ EDUGLOBE LTD

SEPT-2011- FEB-2012 JUNE-2016- AUG-2016

Building good customer interaction.

Resolving their issues and concerns about the product (mobile).

Require achieving targets as per company policy.

To aware customer of the Education plans and get them connect to Taj Edu globe.

HR EXECUTIVE

WAYS AND SOLUTIONS

AUG-2013 - OCT-2013

Building good customer interaction.

Resolving their issues and concerns about their career growth

Require achieving targets as per company policy.

OPERATOR TELE COLLECTION

HOME CREDIT INDIA FINANCE PRIVATE LIMITED

AUG-2016 - JAN-2017

Building good customer interaction.

Resolving their issues and concerns about Insurance

Require collecting loan amount from the respective customer.



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