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Information Security Manager

Location:
Salmiya, Hawalli Governorate, Kuwait
Posted:
March 21, 2020

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Resume:

Amany Abdu Ahmed

Salmiya, Block ** Street * ● Building Number 280 ● (965-****-**** ● [adcd9m@r.postjobfree.com]

[adcd9m@r.postjobfree.com]

Spa Manager/Assistant Operation Manager

SUMMARY: Personable and enthusiastic individual with 15+ years’ professional experience in spa and message Therapy. Demonstrated ability to provide clients with the highest level of personalized and hotel Standard service while maintaining a gracious and professional attitude.

• Thorough knowledge of human body

• Well versed in all types of body treatments and physiotherapy

• Well versed in all types of stone massage, chair massage, Swedish massage, side-lying massage and deep tissue massage

• Expert in caring for related equipment and products

• Able to up-sell related products and services to the clients

AREAS OF EXPERTISE

● Reflexology ● YOGA ● Ayurveda Treatments etc.

PROFESSIONAL EXPERIENCE

Kuwait,

Physiotherapists Al corniche Club till now

Spa Manager Estro Gym and Spa October 2016 – April 2017

Spa Assistant operation Manager Flex Gym and Spa November 2015 – October 2016

Spa Supervisor and receptionist Hello Kitty Beauty Spa August 2014 – November 2015

• Welcoming VIP guests in a manner befitting their position

• Answering phone calls, taking messages

• Greeting in a professional manner any visitors who come to the reception area

• Resolve customers issues

Spa Therapist and receptionist Hilton Kuwait Resort May 2004 – Dec 2014

• Performed all kinds of massage and body treatments while maintaining the uppermost standard

• Maintained record of supplies for the treatment rooms

• Develop and utilize remedial strategies to resolve client’s soft tissue injuries

• Carried out a variety of demonstrations and events associated to Spa Therapist

• Provided spa services to clients by using suitable, safe and effective techniques

• Explained the functional techniques and procedures to customer needs and preferences

• Managed receptionist area, especially VIP visitors

Egypt,

Gym Instructor & Therapist Hilton Worldwide Oct 2000 – Aug 2004

Gym Instructor & Therapist Four Season Hotel Jan 1999 – Oct 2000

Gym Instructor & Therapist Golden Gym Sep 1992 – Jan 1997

Gym Instructor & Therapist Faculty Training Sep 1988 – Sep 1992

EDUCATION & LICENSURE

• Bachelor in Sport and Physical Education - University of Helwan, Egypt – May 1992

• Courses and Trainings

• Reasonable Hand on practice on Microsoft Office 2010.

Spa Treatments and Training

Therapeutic Massage - Egyptian Injuries Association

Sothys Face & Body Treatment Training

Hot Stone Massage Training - Institute for Therapeutic Massage

Rehabilitation - Elesraa International Hospital

Leadership and Security Training

Leadership Training

Mastering the Art of Service Training

Mastering the Art of Hospitality

Information Security and Privacy Training

Information Security Awareness

Health and Safety

First Aid - Egyptian Red C Ross

Basic First Aid Course - Kuwait Red Crescent Society

First Aid Course - Kuwait Red Crescent Society

SKILLS AND ABILITIES

• Bilingual: English and Arabic

• Possess excellent organizational and time-management skills

• Enjoy working with multicultural people

• Flexible schedule including weekends



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