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Manager Sales

Jakarta, Indonesia
March 21, 2020

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ADDRESS: Sudirman Mansion, SCBD, Jakarta

PHONE: +628********** EMAIL:


Key Account Manager Business Development Manager Sales Manager QUALIFICATIONS PROFILE

Tenacious, performance-focused, and results-oriented professional, offering progressive experience in all aspects of sales, account, and business development management. Exhibit strong knowledge in identifying needs and conceptualizing strategic plans and appropriate resolutions through effective analytical and decision-making skills. Possess sound understanding of various sales segments including business-to-business, retail, and corporate. Demonstrate solid commitment in accomplishing goals and objectives toward revenue growth. AREAS OF EXPERTISE

Account Management Business and Product Development Performance Improvement Contract Negotiation New Market Penetration Competitor Analysis Customer Service Administration Multichannel Communication Advertising and Marketing Operations Budget and Forecast Control EDUCATION

Bachelor of Engineering in Polymer, 2009



INTERCONTINENTAL EXPORT IMPORT INC., MUMBAI, INDIA Assistant Business Manager Jul 2009–Jun 2014

Administered sales, tracking, and delivery of polymers such as polyamide (PA), polyethylene terephthalate (PET), polycarbonates (PC), acrylonitrile butadiene styrene (ABS), polypropylene (PP), polymethyl methacrylate (PMMA) or acrylic, as well as all forms that included off-grade, powder, regrinds, films, and lumps

Took charge of penetrating markets and developing business for polymers including compounders, automotive manufacturers, and fiber manufacturers, along with Asia and European recyclers segment

Demonstrated leadership capabilities in attaining profitability targets by identifying new business opportunities to grow and maintain portfolio, while guaranteeing timely delivery of materials

Worked with clients to properly manage requirements, organize and submit quotations; to close pricing negotiations; and complete orders under the supervision of the management

Coordinated with various global entities for enhanced efficiency, provided end-to-end contract, allocated and reallocated all procured orders, and validated safe and timely dispatch and delivery of supplies

Improved brand awareness by promoting the company through accountability in planning trade shows and special events and organization of stalls during conferences and symposiums

Applied demographic strategies based on overall cost leadership, differentiation, and emphasis on individual segments by carrying out survey and gathering feedback from existing clientele to measure market demand

Dealt with the improvement of client communications by maintaining ongoing relationships, addressing customer inquiries, and interpreting and delivering accurate information HARSHNA TICKOO

ADDRESS: Sudirman Mansion, SCBD, Jakarta

PHONE: +628********** EMAIL:



Deputy Manager, Key Account Sep 2014–Apr 2017

Directed the primary account of Colgate Palmolive India Ltd. Which generated 80% revenue for the company .

Formulated strategy and developed business plans for the company by establishing processes associated to product management and roadmap

Determined new business acquisition opportunities in business-to-business (B2B) and business-to-consumer (B2C) sales to expand market penetration and increase client base

Conceptualized business plans and revenue models to obtain prospective clients in targeted segments

Led delivery of superior performances within demanding and competitive environments by mapping business dynamics and realigning strategic drivers

Spearheaded business operations for key accounts through effective transparency and collaboration with the Supply Chain, Packaging, Sourcing, Quality, and Production teams

Boosted participation rate by executing a customer engagement program while implementing product enhancement and client-cost benefit by coordinating projects with Research and Development (R&D) Team

Obtained performance excellence by efficiently addressing conflicts and complaints, and attaining revenue budget set and approved with the management which included profitability forecast

Thoroughly assessed the latest marketing trends and monitored competitor’s activities to recommend strategies in fine tuning sales and marketing

Key Highlight:

Played an integral role in the recovery of an outstanding account by resolving pending issues with clients, as well as in the increase of average selling price ratio by 10% through value-added sales

Drove efforts in closing a five-year lamitube supplier agreement and two-year laminate and caps supplier agreement with Colgate


Business Development Manager Dec 2017– Dec 2018

Render oversight to all aspects of visa and immigration service in guaranteeing seamless operations of processes

Conduct interview to clients and handle applications face-to-face and by post to identify the suitability of clients

Monitor and ensure on-time completion of relevant visa and immigration documents as set by the government

Manage accuracy of all information provided by the client by organizing and validating all legal documents

Execute preparation of fees quotation and any information needed by the clients, colleagues, and authorities

Provide assistance to clients in acquiring visa and other required documentation

Address all immigration issues and administer operations, with up-to-date knowledge in the changes to legislation

Search for developers and builders across Europe and sign contract with them to bring Middle East clients to them

Facilitate seminars in the Middle East for their project promotion to obtain large investors to purchase properties

Take charge of the documents required, as well as client meeting arrangement with the developers

Collaborate closely with clients including Cyprus, Greece, Portugal, Spain, and Turkey

Guide clients with regard to Australia and Canada immigration programs by validating their eligibility and signing of contracts with them during processing of files


Microsoft Office Suite (Word, Excel, and PowerPoint) Microsoft Dynamics CRM SAP PERSONAL INFORMATION

Date of Birth: Jul 25, 1987

Marital Status: Married

Gender: Female

Nationality: Indian

Languages: English and Hindi

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