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Field Service Representative

Prattville, AL
March 18, 2020

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Gerard J. Michaels

**** ******* ***** **********, ** 36066


-Nine years’ experience in the United States Navy as a Fire Controlman managing operation of complex RADAR systems onboard the aircraft carrier USS America CV-66 stationed in Norfolk VA. Provided preventative and corrective maintenance to include component level troubleshooting and printed circuit board repair with the aid of technical schematics. Maintained scheduling plans for periodic maintenance and prepared casualty repair and operation reports for Department Staff. Promoted to Fire Controlman First Class Surface Warfare during six years sea duty tour. Transferred to shore duty at the Fleet Combat Training Center Atlantic in Dam Neck VA for three years of Instructor Duty, training the future of The United States Navy on RADAR systems and peripheral equipment. End of Obligated Service completed April 1996 with an Honorable Discharge.

-One year of experience performing Field Service Technical Support at PCI Energy Systems in Lake Bluff, IL on automatic and manual welding systems in nuclear, fossil fueled and alternative energy power generation facilities evaluating and resolving unique technical situations that occur in the field.

-Five years’ experience providing Field Service Technical Support on card-based transaction systems (ATM), security and CC Television systems at financial institutions and retail establishments for Diebold Inc. Diagnosed, anticipated, resolved software and hardware issues to eliminate equipment down time.

-Sixteen years’ experience as a Field Service Representative performing Preventative and Corrective Maintenance on Radiotherapy Linear Accelerators in a hospital environment and standalone Clinics for Varian Medical Systems.

-Ability to troubleshoot and repair equipment through a logical approach by identifying problems, recognizing symptoms, causes and solutions.

-Willingly provide technical assistance to team members while adhering to Company Safety Policies. Familiar with test equipment to include voltmeter, oscilloscope, signal generator, spectrum analyzer, power meter and frequency counter.

-References available upon request.

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