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Social Media Sales

Johannesburg, Gauteng, South Africa
March 18, 2020

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Personal Details

Name: Muhammed Shiraaz Caster

Cell: 083-***-****


Address: *** ****** ******



Marital Status: Single

I.D number: 960-***-**** 086

Languages: English and Afrikaans (speak, read and write)

Career Objective

I am an ambitious and responsible worker, eager to begin where I can utilize my organisational and time management skills to help better the company. I enjoy high pressure and fast paced environments because I feel optimum level of pressure helps me to focus and produce my best work

Personal attributes

●Able to adapt to new surroundings

●Feeling and inspiring friendliness




●Careful and ambitious



●People orientated



●Work well under pressure


High School Attended : Hoerskool Vorentoe

Highest Standard Passed : Matric (2014)



●Afrikaans (second language)

●Mathematical Literacy

●Business Studies

●Computer Application Technology


●Life Orientation.

Professional Skills

●Outstanding telephonic skills

●Complex problem solving

●Active listener

●Computer Literate

●Decision maker

●Works well under pressure

●Good time management skills

●Able to multi-task

Computer Literacy



Professional Experience

Active Motion

Jan-Mar 2015

Telesales agent

●Sourced my own leads via internet Yellow Pages, government websites and schools

●Marketed switchboards and copiers telephonically.

REF- Dean Marsh 082-***-****

Mason property services

Mar 2015-Jan 2016

Intern Estate Agent

●Placed adverts on Property 24, Private Property etc.

●Met clients and acquainted them with the contracts.

●Weekends – Worked on a development selling units. Took clients to view the development, showed them the different floor plans, different price options and went through the contract with them.

●Weekdays - Sourced landlords looking for an estate agent to rent out their property as well as sourcing leads for potential clients to rent such property.

●I handled the viewings of my properties which I sourced and explaining the lease agreement to potential clients.

REF- Sayrene Paulsen 081-***-****

Cutting Edge Cars

Feb-Dec 2016

Outbound sales agent

●Sourced my own leads via Social media (facebook, twitter, automart, etc)

●Advertised company vehicles from home, met with potential clients and answered any questions they had

StoneRoots PTY (Ltd)

January 2018 - Aug 2018

Conversion Agent

●Cold calling

●Dealt with international clients explaining the crypto markets

●Held zoom meetings with clients showing them the platform and how to invest

StoneRoots PTY (Ltd)

September 2018- Present

Backoffice and Operations Administrator

●Check spam numbers- check and replace numbers flagged as spam, and replace those numbers

●Go through data leads that agents dialed, make sure that correct notes were added and the correct lead status was chosen

●Send morning report on previous days event

●Attend to sales groups - funding accounts for sales agents, giving or replacing of clients passwords, allocating leads to agents

●Monitoring leads

●Creating a client's trading account

●Updating excel sheet for all successful and failed deposits

●Moving clients funds from exchanges to our platform

●Updating exchanges sheet - monitor funds transfered to our platform and keep sheet updated with funds on our platform, and funds on exchanges

●Created and monitor inventory list, keeping track of all company equipment

●Contacted relative 3rd parties for any issues or problems experienced in the office (Pc formatting, office maintenance, internet issues, power failure issues, fixing of headsets)

●Purchases of office equipment (tables, pcs, tvs, company groceries, etc)

●Setting up new users - creating emails, users, connecting zoiper app and setting up agent, explaining how to use the crm and updating sheet with new agents user details

●Hands on for sales agents assisting with Pc issues, headset and internet issues keeping the sales floor running smoothly

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