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Waitress

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Salary:
2300
Posted:
March 18, 2020

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Resume:

CurriculumVitae

PERSONALDETAILS;

Name : TEBOHERICKAEKEN

Nationality : Cameroonian

Sex :FEMALE

VisaStatus.: VISITVISA

Address : UAEDUBAI

Mobile :+975********

E-mail :adccmf@r.postjobfree.com

Languages:EnglishandFrench

WAITRESS

CareerObjectives

Iofferasolidcustomerserviceexperience,astrongclientfocusandanexcellent relationshipbuildingskillsincombinationwithan“onlythebestwilldo”ethics.Iam motivated,drivenandkeentosucceedinmyprofession.Iampositive,proactiveand results-drivenyoungladywithahighlysuccessfulbackgroundintheachievementof profitablebusinessgrowth.IhaveasolidskilledexperienceinWaitress,Hospitalityand Teachingwhichallhelpmetobediverseinproblemsolving,treatingallmyclientsas VIPs.Idopossessexcellentinterpersonal,communicationandnegotiationskillsto developandmaintainmutuallybeneficialinternalandexternalrelationships.

2016-2019WAITRESS–FUTURISTHOTEL

Asawaitressinthishotelforalmostone(3)yearIhadthefollowingjobdescriptions,

Greetandwelcomeguestsmakethemfeelcomfortablewhilesittingthemdownon cleanandpresentabletables.

Presentingofmenusandtakingofdrinkorders.

Offeringsuggestionsandrecommendations,suchasstarters,specialand promotion.Helptopersonalizethemealandbeingattentive,professionaland formalonservice.

Preparingthediningtablesaftereachguestfinishesandbeforethenextguest arrives,andservingthefoodandthedrinkstothecustomer,givingtheguest satisfaction.

Anticipateacustomer’sneed,attendtomultiplecustomerssimultaneouslyanddo anythingandeverythingthatneedstobedone.

Learnmenuitemsandcandescribethemappropriately.

MakingsureeveryguestistreatedinaVIPway.

Deliveringofreceiptsandprocessingofpayments,returningchangeifrequired, sayingfarewellandareturn.

Highlyskilledinservingfood,beveragestoguestsandpatrons.

In-depthknowledgeofstandardoperatingproceduresofthehotelandlocal authority.

Demonsandinteresttoreturn.

2014-2016WAITRESS–STARLANDHOTEL

Asawaiterinthishotelforalmostone(1)yearIhadthefollowingjobdescriptions,

Greetandwelcomeguestsmakethemfeelcomfortablewhilesittingthemdownon cleanandpresentabletables.

Presentingofmenusandtakingofdrinkorders.

Preparingthediningtablesaftereachguestfinishesandbeforethenextguest arrives,andservingthefoodandthedrinkstothecustomer,givingtheguest satisfaction.

Anticipateacustomer’sneed,attendtomultiplecustomerssimultaneouslyanddo anythingandeverythingthatneedstobedone.

Learnmenuitemsandcandescribethemappropriately.

MakingsureeveryguestistreatedinaVIPway.

Deliveringofreceiptsandprocessingofpayments,returningchangeifrequired, sayingfarewellandareturn.

Highlyskilledinservingfood,beveragestoguestsandpatrons.

In-depthknowledgeofstandardoperatingproceduresofthehotelandlocal authority.

Functionalknowledgeofworkinginarestaurantenvironment.

Demonstratedabilitytomakeguestsfeelwelltakencareofandbuildtheirintent andinteresttoreturn.

Ialsodididentificationchecksofagesofourclientstoensureresponsibledrinking ofalcoholinaccordancetostateregulation.

WAITRESS/RECEPTIONIST-ETAPALACEHOTEL(BUEA):

Iwassopolyvalentatthishotelwithvariousdutiessuchaswelcomingvisitorsby greetingthem,inpersonoronthetelephone;answeringorreferringinquiries.

Directedvisitorsbymaintainingemployeeanddepartmentdirectories;giving instructions.

Maintainedsecuritybyfollowingprocedures;monitoringlogbooks;issuingvisitor badges.

Maintainedtelecommunicationsystembyfollowingmanufacturer'sinstructionsfor housephoneandconsoleoperations.

Maintainedsafeandcleanreceptionareabycomplyingwithprocedures,rules,and regulations.

Contributedtoteameffortbyaccomplishingrelatedresultsasneededforhotel growthandadvancement.

Redesignedtherestaurant’smenubyprovidingvaluablecustomerinterestinputand increasingpatronageasaresult

EDUCATION;

BACHELORDEGREEINSOCIOLOGYANANTHROPOLOGY

PERSONALSKILLS

Excellentverbalcommunication

Effectivecommunicationandinterpersonalskills Self-motivatedandresultoriented

Agoodabilitytonegotiate

Physicallyfitness

Honest,loyalanddeterminetoendure

TelephoneSkills,Listening,Professionalism,CustomerFocus,InformingOthers, PhoneSkills,SupplyManagement

HOBBIES;

•Surfingtheinternet

•Readingnovels

•Singingandlisteningtomusic



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