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Employee Relations Manager

Location:
Chennai, Tamil Nadu, India
Posted:
March 18, 2020

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Resume:

BABU NANDAGOPAL

CHENNAI •

+91-988*******

adcchp@r.postjobfree.com

HUMAN RESOURCE

I am a passionate HR Business Partner Consultant with more than 15 years of progressive experience in managing entire gamut of HR which includes recruitment, employee relations, employee life-cycle management, talent management, learning & development, performance management, compensation & benefits, payroll & taxation, developing HR policies and procedures, HR administration, HR analytics, labor laws governance, Statutory & Compliance. Managing HR for 2 Product Development + 3 Services Teams + Sales & Marketing simultaneously consisting of 8 Leaders, 50+ People Managers, ~900 employees, 7 markets, International counterparts

Recruitment

Managing end to end recruitment requirements. Working closely with business on HC planning & revenue forecasting, creating talent pipeline for the business. Share insights on latest and competitive hiring techniques and resource management across various domains across IT and ITES industry HR Business Partnering

Partnering with the business leaders and ensure HR practices are market competitive and aligned with organization's vision and strategic intent. Ensuring strong talent pipeline for business and healthy organizational culture. Compensation and Benefits

Building market competitive salary structure, incentive & variable pay schemes, bench-marking exercise, benefits (leave, mediclaim, subsidised lunch) Performance Management

Extensive hands-on experience in managing end to end annual & interim performance reviews - calibration discussions to final compensation payout. Organization Development &

Restructuring Span of Control Expertise in organization development activities like - HIPO & talent management, succession planning, career development, learning & development, building skill matrix, workforce management, restructuring hierarchy, redundancy resulting in impactful business outcome.

Employee life-cycle management

PROFILE SUMMARY

Current portfolio

HR Technical Summary

Manage Hire to retire - New joiner Induction, employee engagement, employee grievance, HRIS management, payroll, taxation, statutory & compliance, policy governance, exit management.

Predictive Analytics

Manage and build strong HR metrics and forecast analysis on various HR aspects like headcount, turnover, wage cost, talent for the effective growth of the organiztion

July 2019 - Present Assistant General Manager - HR Technosoft Global Services Pvt Ltd

Lead HR projects like compensation plans revisions, FTE planning, Acquisitions. Implement functional HRMS and internal databases across all departments and locations Partner with Finance on budget and revenue forecasting. Oversee payroll and performance evaluation systems Design and governance of company policies and procedures Track key HR metrics like cost per hire and retention rates Manage internal communication projects (like job posting, job satisfaction surveys) Measure the effectiveness of our compensation and benefits programs and recommend improvements

Coordinate with L&D on employee training and development initiatives Bring market competitive HCM solutions to attract and retain talents also enhance employee experience

Sep 2015 - May 2019 Senior Manager - HR Operations ADP India Pvt Ltd

Responsible for creating a strong talent pipeline for the business and run talent management activities like succession planning through 9 box talent grid, identify HIPO and create a fast track career path and retention plan.

Responsible for HR budget for merit increase, bonus, RSU, benefits. Governance of FTE and wage cost as per operating plan.

Global Job Architecture : Successfully implemented for India space. Involves job mapping, bench-marking compensation with market pay ranges. Responsible for formulation, rollout and management of various variable schemes like - Sales Incentives, Project Incentives, joining and retention bonus, redundancy pay to suit the business requirement and faced paced international market standards. Created a competency mapping & skill matrix for the exiting talent pool and run talent development training programs to build a strong talent base for the organization. Responsible for performance management across an associate base of 700. On board managers and leaders on the performance rating, merit and promotion guidelines. Conduct calibration sessions with managers to ensure the unbiased performance evaluation. Span of control : played a pivotal role on organizational restructuring. Involves decommissioning of excess layers in the hierarchy, redundancy of roles, re-spanned associates as per SOC guidelines. Built an effective leadership team and a flat hierarchy Responsible for end to end payroll management through SAP, manage compensation & benefits, taxation, statutory & compliance activities for the organization. Spearheaded the merger of ADP Solutions with ADP India, merged the HR policies, formulated new policies, change managed for all the leaders, people managers and employees Feb 2014 - Sep 2015 HR Lead - Reward Specialist

Accenture Services Private Limited

Responsible for Compensation planning & Administration, Market Intelligence team part of the Global Compensation shared service center.

Work experience

Leading a team on 7 members.

Develop and apply global guidelines, frameworks, toolkits and methodologies for the respective function for the delivery of Accenture's total rewards and ensure they are relevant, competitive and affordable. Manage operational transactions as per the agreed norms. Ensuring the Performance Management process both Interim/Annual is delivered. Work closely with the Country Compensation teams, HR Heads, Market data vendors during the respective process cycle.

End to end support in the Market data process from submitting the internal data to the vendor till preparing the position to market analysis.

Supporting the country compensation, Business HR teams, Talent acquisition team with HR analytical support, market data analysis support.

Sep 2008 - Feb 2014 HR Business Partner

Standard Chartered

The work involves providing a comprehensive HR business partnering role and HR analytics support for the business and Rewards team supporting different business functions. Analytics support is provided for the global processes such as performance management, market bench-marking and benefits survey, People forums, Strategic People Agenda (SPA) and other special projects. Compensation/Benefits Bench-marking: Responsible for end to end compensation bench- marking process including submission of compensation and benefits data to survey vendors like Mercer, Towers Watson, Mc-Lagan. Assisting business in job mapping exercise, analyzing the market data results and preparing the compa ratio. Participate in Mercer Bespoke survey on Benefits schemes across the market.

Performance Management: Manage end to end Interim and Final performance management process which involved on bell curve discussion, budget forecast vs spend analysis, letter generation.

Succession Planning: Identifying the successors for the leaders. Preparing the materials required for the forum and participating in the meetings with the business. Capability Review: This is a forum where we identify the consistent poor performers in the business and decide on a Job rotation or role change or exit. Strategic People Forums: Conduct people forums on various business initiatives and people metrics and ensure employees are clear on their goals. Skip Level Meetings & RAG discussion: Conduct timely skip level meetings with the employees to understand their concerns on leaders, roles and organization. Apr 2007 - Sep 2008 Senior Executive - HR

Cognizant Technology Solutions

Part of the Health care BPO vertical. The work involves providing a wide range of analytical and MIS support to the HR team. Running standard and adhoc reports as required by managers. Preparing comprehensive forecast analysis of volumes and weekly productivity and accuracy reports of the team.

Sep 2004 - Apr 2007 HR Operations Coordinator

Hewlett Packard Services

The work involves providing a comprehensive range of HR support under the PeopleSoft v 8.9 including benefits, compensation, diversity, education, staffing & relocation, delivering efficient, effective core services based on integrated end-to-end processes. It also involves generating Standard and Ad-hoc reports to the HR Global Operations and people from the Finance and other related departments.

End to End processing of employee records - from Offer Letter till Termination of employee Running standard and adhoc reports from the HR systems as required by HR Relationship managers

Responsible for the FPR analysis during the FPR cycle and to provide reports to the country TR team in AP region on the money spent in the FPR.

Responsible for the calculation of e-Awards

Also served as a Point of Contact for Employees to handle their queries with regards to both – Created with

Policy and Personal clarifications

SINGAPORE : 4 weeks visit to attend session on global HR practices and impactful HR business partnering CHINA : 2 weeks visit to attend APAC HR Leadership meet. 2019 - 2020 Pursuing for SPHRi certification

IHRCi

2006 - 2008 Master of Science, INFORMATION TECHNOLOGY Madras University

2001 - 2004 Bachelor of Science, SOFTWARE SYSTEMS

Bharathiar University

Coimbatore

Exceptional knowledge in MS Office Suite [Excel, PowerPoint, Access, Word, Visio] Hands on experience in various HRIS / HCM systems - SAP, People Soft Communication (verbal and written)

Influencing and convincing skills

Presentation skills Attitude and forward thinking mindset Work under tremendous pressure and complex environment logical thinking and analytical thinking and reporting Ability to work cross countries and cross culture

Ability to give and take constructive feedback

Level-headed with leaders and employees

International Assignments

Education

Technical Skills

Professional Skills



Contact this candidate