Resume

Sign in

Customer Care Manager

Location:
Pretoria, Gauteng, South Africa
Salary:
6500
Posted:
March 17, 2020

Contact this candidate

Resume:

CURRICULUM VITAE

OF

MONKI PATRICK FANTISI

A. Personal Details

Surname : FANTISI

Full Names : MONKI PATRICK

Date of Birth : 199O/03/11

Identity Number : 900**********

Marital status : SINGLE

Gender : MALE

Dependent : TWO

Criminal Offence : NONE

Nationality : SOUTH AFRICAN

Health : EXCELLENT

Home Language : SESOTHO

Language(s) Proficiency : ENGLISH, TSWANA, ZULU

Languages

Speak

Read

Write

English

Good

Good

Good

Afrikaans

Fair

Fair

Fair

Sotho

Good

Good

Good

isiZulu

Good

Fair

Fair

Tswana

Good

Fair

Fair

Postal Address : 2888 ZONE13 Rathebe STR

SBOKENG

1983

Contract Numbers : (081-***-****

B. Academic Details

Secondary Education

Name of School : AHA-THUTO Secondary School

Year : 2008

Highest standard passed : Grade 12

Subjects : Sotho

English

Business studies

Mathematical

Economics

Accounting

Life Orientation

Tertiary Qualifications

Name of tertiary : Motheo collage

Course : Marketing and Advertising Management

Subjects : Marketing communications

Marketing behavior

Consumer behavior

Consumer communications

Advertising management

Year obtained : 2009

Name of institution : Mvelelo Youth Development and Solution Staffing

Course : Call Centre

Subjects : Introduction to Call Centre

Inbound Call Centre

Outbound Call Centre

Improved Customer Care

Selling Skills & Scripting

Call Quality

Handling Stress in the work place

Year obtained : 2011

Name of Tertiary : ABSA

Course : Financial skills training

Year obtained : 5 August 2015

Name of Tertiary : EMFULENI FIRE DEPT (Fire & Rescue Training Centre)

Course : Elementary Fire Fighting Course

Year obtained : 8 September 2015

Name of Tertiary : EMFULENI FIRE DEPT (Fire & EMS Training Centre)

Course : Elementary First Aid Course

Year obtained : 8 September 2015

C. Skills Competencies

Meticulous, quality conscious, accurate determined, purposeful, results driven, attention to detail, verbal, communicative, patient, industrious and energetic

Negotiation, conflict resolution and bargaining skills, diplomacy and creative problem solving skills

Ability to handle multiple tasks and work under pressure

Capacity to read, analyze and synthesize complex and voluminous literature

Socio-political sensitivity and capacity to relate in multi-cultural environment

Work Experience

Name of Company : SMALLEN Company

Position : Merchandiser

Year : 2010

Name of Company : Club Leisure group

Position : Telemarketing

Year : 2012

Name of Company : Sebokeng fuel

Position : Attendant

Year : 2013

Name of Company : Victorious Estate Agents and Trading

Position : Estate Agent

Year : 2015

Name of company : Cash Crusaders President Square

Position : Buyer and Assistant Manager

Year : 2016

E.REFERENCE

NAME OF PERSON: LUCKY

TELEPHONE : 079-***-****

POSITION : CEO

COMPANY NAME : VICTORIOUS ESTATE AGENTS AND TRADING

NAME OF PERSON: NONO MONAHENG

TELEPHONE 078-****-***

NAME OF PERSON: PORTIA MAKGOE

TELEPHONE : 071-****-***

NAME OF PERSON : ZEANDRE` BIERMAN

TELEPHONE : 083*******

POSITION : MANAGER

COMPANY NAME : CASH CRUSADERS PRESIDENT SQUARE



Contact this candidate