*. ALNAKHEEL FITNESS – Kingdom of Bahrain
Gym Receptionist cum Sales
May 11, 2018 – present
Sells Gym Membership.
Operates as cash register and directly calling banks for any card decline matters.
Notify or Update clients (New/Existing) regarding Gym Policies or announcement.
Call existing clients for renewal or outstanding balance due payment.
Updates the daily attendance of each staff.
Supports Corporate Marketing Events held inside/outside the gym center.
Updates the Maintenance Team regarding any maintenance issues throughout the gym facility and reports them to the CEO for updates.
Post/Arrange Group Class schedules to be forwarded to CEO.
Responsible for checking stocks and orders supplies as required.
Responsible for weekly inventory of gym materials and supplies.
Prepares daily financial reports as well as monthly outstanding balance reports and forwards them to the CEO.
2. BIOESSENCE WELLNESS CENTER – Manila, Philippines
Branch Operations Officer (Nueva Ecija, Central Luzon Branch) January 2018 – April 2018
Creates Monthly Staff Roster/Attendance.
Distribute and Monitors Individual and Branch Target and Sales.
Monitors the Operations of the Branch.
Monitors and Develops the Sales of the branch to reach the company monthly target.
Visit various companies for Corporate Events and Offers.
Conducts Weekly and Monthly Staff Meeting.
Conducts and Monitor Training of New Hired Staff.
Interviews potential staff to be hired.
JENALYN B. ANINANG
Current Address: Road No 255, Block No 502, Bldg No 1450, Jannusan, Budaiya Highway, Kingdom of Bahrain
Email Address: email@example.com
Mobile Number: +973-********
3. TELEPERFORMANCE – MAAX, Pasay City Philippines
Customer Service Representative (Fraud Analyst)
International Employer with SUNTRUST U.S.A.
February 2017 – December 2017
Determine Fraud to Non-Fraud Activities.
Verify suspicious activities on the client’s bank account.
Blocks & Issues various account cards.
Process client’s claim (bankcards, credit cards, checks)
Follow-up status of claims.
4. HORIZON FITNESS LLC. - Sultanate of Oman
February 2012 – October 2016
Responsible for ensuring the Operations, Administration and Sales Strategy of each staff member was executed correctly all Branches.
Responsible for reporting Branch Operations and Administration Audit Results to the Chief Support Officer and Chief Operations Officer.
Responsible to consolidating and re-arranging Company Employee Roster as well as coordinating transportation services across all branches.
Sells Membership and PT and Supplements to clients.
Training newly hired staff.
Creates Presentations for Chief Support Officer, as preparation for the Board of Directors Meeting.
Attends Managers Meeting for reporting purposes.
Supports Marketing Events and coordinates with Marketing Department.
Audit Personal Trainers and Therapists, ensuring appointments met and conducted.
Inspects and Reports Branch Monthly Group Class Schedules and forwards them to the Chief Support Officer and Chief Operations Officer.
Writes Employee Penalty and Warning Letters and forwards them to the Chief Support Officer and Chief Operations Officer, Vice Chief Executive Officer and Human Resource Department. 5. STANDARD INSURANCE CO., INC. - Makati, Philippines
Sr. Account Executive II / Sr. Insurance Coordinator II Car Dealers: Honda, Toyota, Mitsubishi, Hyundai, Suzuki, Chrysler September 2007-2012
Sales and Underwriting.
Customer Service (Internal clients and External Clients).
Administrative and Clerical work.
6. ALLIED BANK CORP. - Makati, Philippines
Data Encoder (HR Dept.)
June 2007 – September 2007
Encodes Employees Personal Profile Information such as Personal Identification, Salary, Training, and Certifications.
Computer Savvy MS Office (Word, Excel, Power Point, Outlook) Skilled Sales Representative Adobe Photoshop Software Great Customer Service FOCUS Billing System
Fast Learner with little supervision Appointment Manager System Ability to work under pressure CRM
Flexible in schedule and assigned location SAP
Great Team Leader
SHORT COURSES/CERTIFICATIONS EDUCATION
IELTS (Int’l English Language Testing System) BACHELOR OF SCIENCE IN COMPUTER SCIENCE November 15, 2019 – January 3, 2020 Arellano University, Manila Philippines Filipino Institute – Bahrain Year 2003-2007
Sept 13, 2019 – November 1, 2019
Filipino Institute - Bahrain
Date of Birth: October 23, 1985
Civil Status: Single
Languages: Tagalog, English,
Munther Al Farsani
Owner/ CEO - Al Nakheel Fitness LLC.
+973-******** / firstname.lastname@example.org
AVP, Agencies & Dealers Marketing Department
Standard Insurance Co., Inc
+63-917******* / email@example.com