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Administrative Assistant Office

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Posted:
March 16, 2020

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Resume:

IJIDOLAPO SUCCESS IJIWOYE

Nationality: Nigerian

VISA type: Tourist Visa

Sheikh Zayed Road, Dubai

Email address: adcbqe@r.postjobfree.com

Phone number: +971*********

LinkedIn profile: Ijidolapo Ijiwoye

PERSONAL SUMMARY

An experienced and diligent Administrative Professional. Multi-skilled, organized and enthusiastic, equipped to effectively perform various administrative responsibilities in a fast- paced work environment

WORK EXPERIENCE

OFFICE/ADMINISTRATIVE ASSISTANT - Sept 2017 – Nov 2019 (2 years 2 months)

Company: The Space Hub, Nigeria

Duties:

• Fulfilled office assistant responsibilities for a fast paced company, maintaining existing and creating new customer relationships

• Resolved clients’ complaints promptly and accurately, resulting in 15% increase in customer retention rate and authored 112 weekly informative newsletters sent to company’s customers

• Trained and facilitated the onboarding of 12 new support staff

• Achieved reduction in company’s expenses on office supplies by reviewing the vendor list, cutting off excessive and low quality suppliers

• Maximized the use of Microsoft Office to decrease clerical and scheduling errors and to manage files, correspondence and reports

ADMINISTRATIVE ASSISTANT - Jun 2013 – Dec 2013 (6 months) Company: Mayfair Hotels & Shopping Complex, Nigeria

Duties:

• Managed phone inquiries, directed calls effectively and provided basic company information to clients

• Created a Microsoft-based client database for ease of accessing client information and created a simple feedback system for customers which improved the company’s service delivery by 20%

• Received frequent management commendations for positive attitude and efficiency in performing clerical duties, taking memos, organizing files and documents

• Improved the planning of company events, meetings, seminars, employee team building activities by ensuring adherence to pre-set programmes, goals and objectives

• Conducted researches for executive needs and engaged computer skills to prepare presentations and reports

• Managed office calendars, scheduled appointments, purchased, distributed and tracked office supplies for each department in the company

SKILLS

Strong attention to detail, good knowledge of office equipment, ability to prioritize work, positive attitude, proficient computer skills, outstanding customer service skills, exceptional oral and written English communication skills

ACADEMIC QUALIFICATION

Obafemi Awolowo University 2011 - 2017

Bachelor of Laws (LL.B.)

LANGUAGE - English (Full professional proficiency)

OTHER CERTIFICATION(S)

International English Language Testing System (IELTS) British Council – 7.0 Overall Band Score [April 2019]



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