A vibrant and enthusiastic young professional seeking a position as a waitress at Yilba Mosaic. My aim is to utilize my exceptional communication and customer service skills to ensure satisfied clientele.
CALL AGENT – ECONET WIRELESS ZIMBABWE
Dates From 08/2018– 07/2019
Listening and communication skills utilized during outbound calls to clients. Resolved arising issues efficiently and professionally. Compiling data collected for every call made. Sending feedback to supervisor every 3-4 hours.
ADMINISTRATION ASSISTANT - MONASH SOUTH AFRICA
Dates From 05/2016 – To 11/2016
Responsibilities included giving a guided tour to prospective
students and parents and assisting the Admissions team on Open
Day. Addressing any maintenance issues on campus. Representing students at staff meetings. Compiling student files as per supervisor’s request. Answering phone calls. Organizing events and planning trips for students with team members.
MONASH SOUTH AFRICA UNIVERSITY – BACHELOR OF SOCIAL SCIENCES (MAJOR IN COMMUNICATION AND MEDIA STUDIES)
Graduated in 2017
WATERSHED COLLEGE – BUSINESS STUDIES
Graduated in 2008
VOLUNTARY WORK EXPERIENCE
VOLUNTARY INTERNSHIP AT CRADLE OF HOPE (2017)
Part of a requirement in Sociology under Social Science Workplace Internship.
Entailed application of theories and interpersonal skills.
STUDENT VOLUNTEER AT MONASH SOUTH AFRICA IN THE SATURDAY SCHOOL VOLUNTEER PROGRAM (JULY 2014 TO 2015)
Involved teaching primary school students at Zandspruit Primary School, Maths and English, as well doing extra-curricular activities with them.
STUDENT VOLUNTEER AT MONASH SOUTH AFRICA IN THE RESIDENCE PHILANTHROPIC GROUP (2014-2015)
Visits to St. Laurence Children’s Haven each semester.
Children received food and clothing.
Time was also set apart for socialization and play.
References available on request.
CHIEDZA VALERIE ZIMBITI
Interpersonal and Communication Skills, Resolve Conflict, Team Working, Data Entry, Customer Service, Microsoft Office, Thoroughness
Swimming, Site-Seeing, Reading, Volunteer Work, Photography, Writing