To enhance and sharpen my skills and to contribute with my knowledge for the very best of the
organization I work with.
Honest and smart working with good communication and presentation skills
Keen to learn with the changing environment and ability to adopt with it.
Adaptable and dedicated to my work.
LAST JOB EXPERIENCE (From Sep.2018-4th June 2019)
Worked as Customer Care Executive In Teleperformance, Indore for Singapore Post Ltd.
Job Roles and Responsibilities:-
Create engaged customers and facilitate organic growth.
Taking ownership of customers issues and following problems through to resolution.
Setting a clear mission and deploying strategic focused towards that mission.
Keep accurate records and document customer service actions and discussions.
Co-ordination with Singapore team to resolve customers grievances within specified
PREVIOUS JOB EXPERIENCES:-
Worked as Agency Development Manager with Max Life Insurance, Ujjain
(From November 2017-May 2018)
Management of agency channel sales for the company.
Responsible for managing agents, their training achieving sales targets.
Monitor customer preferences to determine focus of sales efforts.
Resolving customer complaints regarding sales and service.
Establish Employee performance standards.
Identify best product as per customers needs and let them know the products benefits.
Worked with Bhartiya Group Of Institutes (Academics Group), Ujjain
Academics Teacher/Institutes management And Examination Affairs (From July 2012-July
As a Middle/high School teacher I was responsible for teaching, enhance the logical and
conceptual understanding in students.
Conducted State Board Examinations for three consecutive years as Center Asst.
Working with the College Management and Affiliation and Recognition Bodies of State
Government was able to start a new Unit for the organization naming Rashtra Bharti
Shiksha Mahavidyalay (B.Ed. Girls College) in Ujjain.
Organized various programmes to improve the standards of the students,, safety issues
and coordinated with parents to work on their childrens personality, academic failures
and talent development by providing extra sessions and classes for specifics.
HOBBIES AND OTHER INTERESTS-
Social Service and networking.
Reading Motivational Stories.
Hanging Out with Friends.
Course School/College Board/Universit Year
M.B.A.(Human MIT Group Of Vikram University
Resources) Institutes 2017
B.C.A. College Chaturvedi 20
University, Bhopal 12
12th Crown Public MP State Board 20
Name: Shobhit Dubey
Fathers Name: - Mr. Ashwini Dubey
Date of Birth: - 05 September, 1990
Languages Known: - English, Hindi
Marital Status: - Single
Address: - 1, Tiwari Colony, Jyoti Nagar Road, Freeganj, Ujjain
I hereby declare that the information given above is true to the best of my knowledge