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Customer Care Life Insurance

Location:
Ujjain, Madhya Pradesh, India
Salary:
6 Lacs to 7 lacs
Posted:
March 16, 2020

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Resume:

CURRICULUM VITAE

SHOB

HIT DUBEY

Shobhitdubey*0@gm

ail.com

+91887

1881347

+70001

97939

CAREER OBJECTIVE

To enhance and sharpen my skills and to contribute with my knowledge for the very best of the

organization I work with.

KEY FACTORS

Honest and smart working with good communication and presentation skills

Keen to learn with the changing environment and ability to adopt with it.

Adaptable and dedicated to my work.

LAST JOB EXPERIENCE (From Sep.2018-4th June 2019)

Worked as Customer Care Executive In Teleperformance, Indore for Singapore Post Ltd.

(Logistics)

Job Roles and Responsibilities:-

Create engaged customers and facilitate organic growth.

Taking ownership of customers issues and following problems through to resolution.

Setting a clear mission and deploying strategic focused towards that mission.

Keep accurate records and document customer service actions and discussions.

Co-ordination with Singapore team to resolve customers grievances within specified

timeframe.

PREVIOUS JOB EXPERIENCES:-

Worked as Agency Development Manager with Max Life Insurance, Ujjain

(From November 2017-May 2018)

Job Roles-

Management of agency channel sales for the company.

Responsible for managing agents, their training achieving sales targets.

Monitor customer preferences to determine focus of sales efforts.

Resolving customer complaints regarding sales and service.

Establish Employee performance standards.

Identify best product as per customers needs and let them know the products benefits.

Worked with Bhartiya Group Of Institutes (Academics Group), Ujjain

Academics Teacher/Institutes management And Examination Affairs (From July 2012-July

2017)

As a Middle/high School teacher I was responsible for teaching, enhance the logical and

conceptual understanding in students.

Conducted State Board Examinations for three consecutive years as Center Asst.

Center Superintendent.

Working with the College Management and Affiliation and Recognition Bodies of State

Government was able to start a new Unit for the organization naming Rashtra Bharti

Shiksha Mahavidyalay (B.Ed. Girls College) in Ujjain.

Organized various programmes to improve the standards of the students,, safety issues

and coordinated with parents to work on their childrens personality, academic failures

and talent development by providing extra sessions and classes for specifics.

HOBBIES AND OTHER INTERESTS-

Social Service and networking.

Reading Motivational Stories.

Hanging Out with Friends.

ACADEMICS

Course School/College Board/Universit Year

y

M.B.A.(Human MIT Group Of Vikram University

Resources) Institutes 2017

Maharaja Makhanlal

B.C.A. College Chaturvedi 20

University, Bhopal 12

12th Crown Public MP State Board 20

09

PERSONAL INFORMATION:-

Name: Shobhit Dubey

Fathers Name: - Mr. Ashwini Dubey

Date of Birth: - 05 September, 1990

Languages Known: - English, Hindi

Marital Status: - Single

Address: - 1, Tiwari Colony, Jyoti Nagar Road, Freeganj, Ujjain

DECLARATION:-

I hereby declare that the information given above is true to the best of my knowledge

and belief.

Date-

Place- Shobhit

Dubey



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