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Administrative Assistant Front Office

Location:
Dubai, Emirate of Dubai, United Arab Emirates
Salary:
4000
Posted:
March 16, 2020

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PROFILE

SKILLS

ARUNA K RAVI

WORK EXPERIENCES

A Public Relations Officer,Administrative Assistant,

& Guest relations Officer with more than 2 years experience ASSISI HOSPITAL, KOTTAYAM, KERALA, INDIA

(FROM 26 NOV 2018 TO 20 FEB 2020)

ASSISTANT PRO CUM ADMINISTRATIVE ASSISTANT

Main responsibilities include:

• Planning of publicity strategies and campaigns

• Coordinating and assisting the selection and recruitment process of manpower ( HUMAN RESOURCES) for the organization

• Assisting issuing certificates, memo and organizational notifications

• Writing and producing presentation and press release

• Dealing with enquiries from the public, the press and related organizations

• Organizing and attending promotional events

• Monthly Assessment and evaluation of patient flow

• Providing new information with clients

• Commissioning or undertaking relevant market research

• Organize meetings and analyze media coverage

• Active member of Finance and grievance committee of the organization.

• Handling of Medico Legal Case procedures

• Monitoring of Doctor - Patient inflow including Inpatient and Out patient

• Coordination of public awareness programmes ( Street plays, flash mobs ) collaborating with nursing college students and faculties.

+971-*********

adcbkw@r.postjobfree.com

Presenting 2 years and 5 months

experience of administration,

public relation and Human

resource management. A highly

motivated person who is able to

manage manpower as well as

clients. Ambitious and looking

forward to playing a vital role in

managing the organization,

decision making and adding

significant value to the business

• Problem resolving

• Confident and Determined

• Leadership

• Goal oriented

• Excellent communication skill

• Leadership Qualities

• Hard skills includes MS Office

(MS Word, MS Excel, MS

Power point etc.)

CAREER OBJECTIVE

Seeking the best opportunities to grow and utilize my potential to the fullest to achieve the organization's goal while achieving my personal goals.

• Automobile

Engineering

• Manufacturing

• Service Field

EDUCATION

• Master’s Degree ( Business administration) specialized in Hospital Administration

Bharathiar University, Tamil Nadu, India

• Bachelor of Science

M G University, Kerala, India

• S.S.L.C

State board of Examination, Kerala, India

Board of Examinations, Kerala

PERSONAL SKILLS

• Self-motivated

• Confident

• Adaptable

• Pleasing and polite

• Quick learner

G.R.O ( GUEST RELATION OFFICER)

• Connect patients / patient families to relevant concerned health care providers.

• Screening of manpower resume

• Respond to the patients inquiries.

• Connect to patients to the insurance desk of the hospital

• Respond to patients complaints regarding hospital services

• Regular briefing to the housekeeping staffs

• Collection of feedback

• Assist patients

• Coordination of the process flow of patient without delay.

• Reporting to the manager

• Maintaining cleanliness and hygiene of treatment rooms as well as ip rooms.

• Make sure the front office is proper

• Make sure that the telephone calls have been handled properly and follow the general telephone etiquettes

• Grooming of therapists

• To oversee the service providers (front office, doctors, therapists, pharmacy and nurses)

• To maximize the patient flow

HEALING EARTH MULTI SPECILTY AYURVEDA HOSPITAL

(FROM OCTOBER 2017 TO OCTOBER 2018)

EDUCATIONAL QUALIFICATIONS

ACHIEVEMENTS

• Coordinated And

participated in National

Conference SANLOIS

2016 organized by St.

Thomas Hospital,

Chethipuzha, Kottayam,

Kerala, India

• Participated in National

Conference on

Healthcare Excellence

Through Administration

and Leadership -

HEAL 2015 at Baby

memorial Hospital,

Calicut, Kerala

PERSONAL INFORMATION

Nationality : Indian

Passport Number : R 3332145

Place of Issue : Cochin, Kerala, India

Date of Birth : 01.06.1994

Marital Status : Unmarried

Visa Status : Visit Visa

REFERENCE

Will be furnished on request.

DECLARATION

I do hereby declare that the information furnished above is true to the best of my knowledge.

Place: Sharjah Aruna K Ravi

LINGUISTICS

• English

• Malayalam

• Tamil

• Hindi ( Basic)

AREA OF INTEREST

• Administration

• Human Resources

• Public relations



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